#FutureInYourHands – This motto properly describes how TÜV SÜD empowers its employees. It’s best to hear from TÜV SÜD executives and staff members what their personal experiences are working for TÜV SÜD.
Can you discuss your role within TÜV SÜD?
I recently joined TÜV SÜD’s cardiovascular team as a Medical Product expert. My main priority is to evaluate the conformity of products, especially medical devices for manufacturers that want to sell in Europe. This is achieved through assessing the regulatory submissions and determining if the medical device meets the applicable requirements of CE marking.
What drew you to a career with TÜV SÜD?
I worked with another Notified Body at a previous company and understood the importance of the role of the regulatory agency, which is to make high quality and safe medical devices accessible to patients. I take great pride in bringing products to market that have a positive impact on peoples’ lives, so I was very excited to find this position at TÜV SÜD. Also, as the mother of a young child, I was seeking a role that would enable me to have a proper work/life balance. Within TÜV SÜD, I have the opportunity to work from home and take care of my family, while still contributing to my expertise to the medical device industry.
What do you enjoy most about your role?
I thoroughly enjoy the positive impact, resulting from the hard work and dedication of my team. What excites me about this role is that I get to know a wide array of medical products and learn about new technologies. I see this as an opportunity to expand my knowledge and expertise. With every small progress in the review process, there is a satisfaction that we are one step closer to getting a safe medical product to the market and a happy customer.
As a Medical Product Expert, what is your driving mission?
I chose this career because I want to make a meaningful difference. It’s very rewarding to be able to see the widespread impact of my work. I’d say the overwhelming desire to add value, through meeting customer expectations and helping patients receive medical devices, is my driving mission. I think it’s also important to recognize our company brand because my goals align with TÜV SÜD’s overall mission, which is to add value and inspire trust.
Are there any challenges you’ve faced during your career that have taught you important lessons?
I think it’s important to accept that change is constant. There are new regulations, new standards, new internal processes, new products, new technologies, etc. A challenge I’ve faced in the past and continue to face today is accepting the fact that I may not have answers to the questions right away. With the support of my team, I’ve learned that we are all constantly learning. It’s OK to not know everything right away, as long as I strive to continually educate myself and stay updated on industry topics, so that I can aim to provide the best service to our clients.
How have you had to adjust your responsibilities due to the COVID-19 pandemic?
The pandemic has definitely altered my life. As a mother, schools being closed has brought new challenges, so I’ve experienced some difficulty with juggling different aspects of my life. However, I’ve received a great deal of understanding and support from my manager, colleagues and my husband, which has been extremely beneficial to both my professional and personal life.
Do you think the future of the industry will be impacted by current events?
I think the impact on the medical industry is temporary. I’d say manufacturing has been adversely impacted, with some facilities being closed, and supply chain is also interrupted. However, there is still a very strong demand for medical devices. I believe the modus operandi has changed. For example, on-site audits have been largely replaced by remote audits, so thanks to technology, we can continue to work closely with clients to meet their needs. Also, I think with the current restrictions in place, we can expect to recover soon.
When not working, how do you enjoy your spare time?
With the pandemic, my usual activities have been limited because my family and I are following all the restrictions and regulations put in place. However, my husband, son and I still spend quality time together through hikes and cooking meals. Being homebound, I’ve been able to stick to a consistent yoga routine. On the weekends, I spend time sewing face masks and donating them. I’m also a volunteer teacher and teach Indian language to young children at a local non-profit school.
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