“Doing the work leads to our customers’ trust”
MHS NAM Coordinator
I was charmed by the interviewers’ sincere attitude and comfortable corporate culture.
I have experienced working with people of various nationalities, but I was most attracted to working for a German company because I thought that Germans with a national character faithful to their work, suit the Japanese people. Also, unlike the rigid image of a foreign-affiliated certification body, I was impressed by the friendliness of the department members and the humble and sincere response that I felt during the interview. I decided to join the company because I was charmed by the comfortable and mild atmosphere of the company.
Standing between auditors and clients, my mission is to complete projects cooperating with my team members and our global colleagues.
The system used for each task we fulfill in our work is different. In addition, since the system is introduced and the workflow is determined globally, regardless of newcomers or senior, it is necessary to read a huge amount of English manual materials that change frequently under the operation rules. Sometimes we have to work while confirming every step with our global colleagues. There is episode that I shoed my professional excellence. Even in the current difficult situation with COVID-19, we were in contact with the members about how to satisfy our customers with the currently limited options, and responded accordingly. I think it was the result of the unity within our team that made it possible to overcome this difficult situation.
I hope that already during the interview you can feel how great TÜV SÜD is with its unique corporate culture that combines Germany and Japan
Perhaps because of the German nationality, but everyone is trying to faithfully understand what the other person wants to convey – an attitude I am really grateful for. Even if there is something you do not understand in the head office system, in most cases it will be solved by exchanging emails. In addition, we have a flat organizational structure, so we can openly give opinions to our superiors regardless of hierarchy. Also, each case is assigned individually, so schedule management and responsibility are required. However, please be assured that if you have a problem, you can discuss it with the people around you and think about it as a whole team, which is unique to Japan. I hope that you will find out through an interview whether TÜV SÜD, which is a fusion of the corporate cultures of both Germany and Japan, suits you.
Medical Health Service Division/Non Active Medical Products
The MHS Division Non-active Medical Devices Department is made up of about 20 people, with 5 coordinators who are working in the Kanto and Kansai regions.
We mainly manage medical device ISO examinations and biological safety testing support operations, manage examination schedules, send quotations and reports, issue certificates and invoices, and respond to customer inquiries.