ISO 9001:2015 Standard Revision: What’s Next?

After the extensive 2015 update of the ISO 9001 Quality Management System (QMS) standard, major evolutions in technology and new industrial requirements have called for the development of the 2025 edition of the world’s most widely recognised quality management system certification.

The current ISO 9001:2015 standard has served as a critical benchmark for quality management systems globally. However, global industries and technologies have evolved significantly in the past decade. In accordance with these changes, the QMS standard is undergoing a significant revision slated for release by the end of 2025. This revision of the ISO 9001 QMS standard aims to ensure the standard remains relevant in a rapidly evolving business landscape, addressing new challenges and incorporating emerging trends in quality management.

This revision represents a significant shift in how organisations must approach quality assurance and act immediately. Let us see what that means for global businesses that adhere to ISO 9001:2015.

Revision of ISO 9001:2015 standard

The ISO 9001 standard is typically revised every seven to eight years to ensure it remains relevant and effective. Given that ISO 9001:2015 was published in September 2015, it is reasonable to expect the next update around 2024-2025, assuming a similar timeline.^[1]

The need for ISO 9001 standard revision

The current business environment is characterised by rapid advancements, increased complexity, and dynamic changes. Several drivers highlight the need for this revision: ^[1]

• Technological developments: With the rise of digital technologies like AI, IoT, and big data, the integration of these tools into quality management systems is essential to maintain competitive advantage and operational efficiency.
• Global challenges: The COVID-19 pandemic emphasised resilience and adaptability in supply chains and business operations, necessitating updates to existing standards to better address these aspects.
• Sustainability and social responsibility: Increasing emphasis on sustainability and social responsibility requires organisations to align their quality management systems with these global priorities.
• Stakeholder expectations: Evolving expectations from customers, employees, suppliers, and the community demand robust stakeholder engagement and ethical leadership practices.

Here is how the new version of ISO 9001 will differ from the current version:

Current version (ISO 9001:2015)

• Focus on risk-based thinking
• Emphasis on customer satisfaction and process approach
• High-Level Structure (HLS) for consistency with other standards

Proposed Revised version (ISO 9001:2025)

• Greater integration of digital transformation and Industry 4.0 technologies
• Enhanced emphasis on resilience, sustainability, and social responsibility
• Separation of risk management from opportunities
• Improved stakeholder engagement and ethical leadership practices.

Parts that will remain unchanged

While this is an extensive revision, your business might be able to continue the ISO 9001:2015 processes in some operations. Here are the parts that will not change:

• High-Level Structure (HLS): The overall structure will remain similar, ensuring consistency across different ISO standards.
• Process approach: Continued emphasis on defining, implementing, and improving processes within the QMS.
• Risk-based thinking: Maintaining the focus on identifying and addressing risks within the organisation.
  
  

When can you expect the ISO 9001 update?

The ISO TC 176/SC2/WG29 - ISO 9001 revision committee spearheaded a long process of consultations and deliberations. It began with a global user survey and input from industry experts to identify key areas needing improvement. Now, the ISO 9001:2025 revision is in the developmental stage, i.e., the Draft International Standard (DIS) stage.^[1]

The ISO 9001 latest revision, i.e., ISO 9001:2025, is expected to be published by the end of 2025. Organisations will typically have a transition period of three years to comply with the new requirements, allowing ample time for updates and adjustments to their quality management systems.

What are the next steps?

To successfully navigate the transition to ISO 9001:2025, organisations should undertake the following steps: 

1. Conduct a gap analysis: Assess current quality management systems against the new requirements to identify areas needing improvement.
2. Update documentation: Revise existing documentation and procedures to align with the updated standards. This includes policies, manuals, and records.
3. Invest in training: Provide training for staff to ensure they understand the new requirements and are equipped to implement changes effectively.
4. Enhance risk management: Strengthen risk management practices by identifying, assessing, and mitigating risks proactively, as the new standard is anticipated to emphasise.
5. Integrate digital technologies: Leverage digital tools such as AI and IoT to enhance quality management practices and improve operational efficiency.
6. Focus on sustainability and social responsibility: Incorporate sustainable practices and ensure social responsibility is a core component of the quality management system.

Conclusion

The latest ISO 9001 revision strongly emphasises leadership and improving an organisation’s overall business strategy. With increasing and more efficient management systems integration, companies can now expect to weave quality management into the fabric of the entire organisation.

With a lucid understanding of the ISO 9001 revision and a reliable global provider of management systems solutions, you can draw the most benefits and elevate your business operations.

Frequently Asked Questions:

I’m looking to obtain ISO 9001 certification. What should I do?

To obtain ISO 9001 certification, follow these steps:

• Documentation review audit: With the help of TÜV SÜD, evaluate your documentation and company records.
• On-site audit: Assess your actual activities for compliance with ISO 9001 requirements.
• Close the gap: Implement measures to correct any non-conformances identified during the audit.
• Certificate issuance: TÜV SÜD issues the ISO 9001 certification and certification mark.
• Surveillance audits: Conduct annual audits to maintain certification validity, with potential unannounced audits in special cases.

I already hold ISO 9001 certification. What actions do I need to take now?

If you already hold ISO 9001 certification, here are the steps you should take to prepare for the upcoming ISO 9001:2025 revision:

1. Monitor updates: Regularly check for updates from ISO and certification bodies like TÜV SÜD to stay informed about the new requirements and timelines.

2. Perform a gap analysis: Evaluate your current quality management system (QMS) against the forthcoming changes to identify areas needing improvement.

3. Update your QMS: Revise your documentation, processes, and procedures to align with the new standards. Focus on areas such as digital transformation, sustainability, and enhanced risk management.

4. Train your employees: Ensure all relevant staff are trained on the new requirements and understand the changes in the QMS.

5. Plan for the transition: Develop a comprehensive plan to transition to the new standard, including scheduling necessary internal and external audits.

References:

1. https://www.iso.org/standard/62085.html
2. https://www.quality.org/knowledge/future-direction-quality-management-standards