Data Protection Trustmark (DPTM) Certification – SS 714:2025

What is the Data Protection Trustmark (DPTM) SS 714:2025?

Data Protection Trustmark (DPTM) is Singapore’s official certification standard for demonstrating PDPA compliance and responsible data protection practices, as part of advancing the digital economy strategy to allow Singapore to stand out as a trusted data hub with a well-developed data ecosystem that supports competition and innovation as well as the cross-border flow of data.

Jointly developed by the Personal Data Protection Commission (PDPC) and the Infocomm Media Development Authority (IMDA), the DPTM was created as a voluntary, enterprise-wide certification that assesses an organisation’s data protection maturity through a structured data governance audit. In 2025, the DPTM has now been incorporated into Singapore Standards as SS 714:2025, reinforcing its national recognition and credibility.

With this transition, the Singapore Accreditation Council (SAC) has launched a new accreditation programme under the management system certification body scheme for SS 714:2025, effective from 07 July 2025. Read more here.

Why DPTM SS 714:2025 certification is important

In an ever-changing technology landscape, the need to recognise the importance of protecting a company’s data is paramount. Today, consumers care more about data protection with the increasing scale of data breaches and hacks. To gain consumer confidence and trust, organisations now need to look at how it can better protect customers' data especially in relatively new areas like machine and artificial intelligence.

Benefits of the certification:

• Build trust with customers and partners: Show that your organisation has implemented robust, accountable data protection practices.
• Strengthen bid and partnership eligibility: Meet due diligence criteria in tenders, contracts, and high-trust sectors.
• Mitigate the impact of data breaches: May serve as a mitigating factor under PDPC’s Active Enforcement Framework.
• Improve internal processes and accountability: Clarify roles, close control gaps, and enhance governance across the data lifecycle.
• Reinforce long-term regulatory readiness: Certification is valid for three years and includes annual surveillance audits to demonstrate ongoing compliance with DPTM SS 714:2025.
• Supports Singapore’s Digital Economy: Contributes to Singapore’s vision as a trusted data hub with advanced data ecosystems. Aligns with national standards like DPTM SS 714:2025, reinforcing future-readiness.

The challenges of data processing operations

	Regulation complexity: Navigating laws like PDPA and GDPR is complex and constantly changing.
	Third party risks: Vendors and partners may mishandle personal data, leading to breaches.
	Cybersecurity threats: Ransomware, phishing, and insider threats are growing rapidly and becoming increasingly sophisticated.
	Data breach consequences: Breaches can cause significant financial loss, reputational damage, and legal penalties.
	Lack of governance clarity: Organisations lack formal roles, policies, or controls to manage data consistently across departments or systems.
	Emerging technologies: AI, IoT, and cloud platforms introduce new privacy compliance risks that existing controls may not fully address.

How TÜV SÜD can help you with the DPTM SS 714:2025 certification

TÜV SÜD PSB is officially appointed by the IMDA as a recognised certification body and among the first assessment bodies approved for DPTM SS 714:2025 assessments. This is a testament to our proven expertise and trusted standing in the field of data protection and certification.

With over 40 years of local experience in Singapore and a global footprint across 50+ countries, TÜV SÜD PSB combines international credibility with deep regional insight. Our assessors are impartial, qualified, and supported by rigorous internal quality systems that ensure consistent, high-standard certification outcomes.

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What our DPTM SS 714:2025 certification services include

TÜV SÜD offers end-to-end support for organisations pursuing DPTM SS 714:2025 certification. Our services cover the full assessment lifecycle, including:

1. Applicant briefing and process guidance

TÜV SÜD helps you understand the journey to achieve certification.

2. Audit Planning

Once we receive your signed offer, our team will contact you to schedule an audit date. Companies must submit the required documents at least two weeks prior to the preliminary audit / certification audit.

The purpose of audit planning is to confirm the assessment duration, schedule, and any necessary logistics.

3. Stage 1: Documentation Review 

The first formal step in the DPTM SS 714 certification process, and its main purpose is to assess whether your organization is ready to proceed to the Stage 2 certification audit.

Stage 2: Implementation Audit

This is a certification audit conducted in accordance with the SS714:2025 requirements to verify controls and processes that are implemented in practice. It is usually carried out within 4 weeks after the stage 1 audit. 

4. Approval

Upon successful completion of the certification audit and any required corrective actions, your company will receive an audit report and certificate with three years validity.

5. Annual surveillance audits

The certification is valid for 3 years & annual surveillance audits verify your continued compliance and progress.

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