Welcome to the TÜV SÜD website www.tuvsud.com/ja-jp. We appreciate your interest in our company. Protection of the personal data you entrust to us is a priority for us, and we want you to feel safe and secure when you visit our website or use our online offers.
This privacy statement explains the types of your personal data that are processed by TÜV SÜD when you use our offers and services. All processing of personal data on this website is carried out for the purposes set forth in this Data Privacy Statement.
If you are a natural person residing in the European Union (EU) or the European Economic Area (EEA), please take note of our EU/EEA privacy statement. In this context, please also take note of our further national or company-specific TÜV SÜD websites and their Legal Entity Privacy Statements.
The data controller of this website is TÜV SÜD Japan Co., Ltd.
TÜV SÜD Japan Co., Ltd.
Sumitomo Fudosan Shinjuku Minami-guchi Building 12F
5-31-11 Sendagaya, Shibuya-ku,
Tokyo 151-0051, Japan
Email: [email protected]
A list of other TÜV SÜD Group companies can be found here.
Definition of Personal Information
Personal information refers to any information relating to an individual customer that can identify a specific person through details such as name, address, telephone number, or other descriptions (including information that can be easily cross-referenced with other data to identify an individual).
① Acquisition of Personal Information
We collect personal information from customers in the following cases:
⑴ When provided through application forms or similar documents
⑵ When registering for seminars or similar events
⑶ When making inquiries via our website
⑷ When booking services online or requesting materials or newsletters
⑸ When provided in connection with other transactions with our company
② Purpose of Use
The purposes for which we use the personal information collected are as follows.
If we need to use the information for purposes other than those listed below, we will obtain your consent again.
Requests for disclosure, correction, deletion, addition, or suspension of use of personal information will be handled in accordance with applicable laws such as the Act on the Protection of Personal Information.
(Our company is a leading provider of technical services in industrial, product, and transportation sectors, offering consulting, inspection, testing, expert reports, certification, and training. These services aim to enhance reliability, safety, security, quality, environmental protection, and profitability for our customers. The term “services” below refers to these offerings.)
⑴ Provision of services such as testing, certification, and auditing
⑵ Providing information and invitations for seminars and events
⑶ Sending publications
⑷ Implementing or informing customers about other services we offer
③ Handling of Personal Information
⑴ When collecting personal information, we will clearly notify the purpose of collection and obtain consent, and collect and use the information only within the necessary scope. Consent is deemed to have been given upon agreement to this Privacy Policy.
⑵ We may share collected personal information within our company and the TÜV SÜD Group (including TÜV SÜD AG and its affiliates) for the purposes stated in section ②. Shared information may include name, organization/company name, job title, address, telephone number, fax number, and email address. Our company will act as the administrator for such shared use.
④ Proper Management of Personal Information
We will maintain collected personal information accurately and up to date, and implement reasonable security measures such as preventing unauthorized access, loss, destruction, alteration, or leakage, as well as employee training and corrective actions as necessary.
⑤ Withdrawal of Consent
Before providing the services listed in section ②, we obtain your consent regarding the use of personal information. You may withdraw this consent (stop providing information) at any time by contacting us at the address listed in section 1.
⑥ Disclosure to Third Parties
We will not provide, disclose, sell, or share your personal information with third parties (excluding our company and TÜV SÜD Group companies) for purposes other than those stated in section ②, nor for commercial purposes.
However, we may provide personal information to contractors within the scope necessary to achieve the purposes stated in section ②. In such cases, we carefully select contractors, conduct regular audits, and require them by contract to comply with the Act on the Protection of Personal Information and the EU General Data Protection Regulation (GDPR), maintain strict confidentiality, use the information only for agreed purposes, and follow our reasonable instructions. Our company assumes responsibility for such use.
⑦ Security
We implement appropriate physical, technical, and organizational measures to protect personal information provided by customers against accidental or intentional manipulation, loss, destruction, or unauthorized access. This applies to external services we partner with as well. We continuously review and improve our data protection measures in line with technological developments. Personal information entered by customers is encrypted and transmitted securely.
⑧ Requests for Disclosure, Correction, Deletion, Addition, Suspension of Use, and Complaints
If you request disclosure (including records of third-party provision), correction, deletion, addition, suspension of use, or file a complaint regarding your personal information held by us, we will confirm your identity and respond within a reasonable period and scope in accordance with applicable laws and this Privacy Policy. Please contact us at the address listed in section 1. Responses will be provided by email from [email protected].
⑨ Handling of Information on Our Website
We manage and operate this website in accordance with this Privacy Policy to ensure customers can browse and use online downloads securely.
⑩ Processing of Information
To transmit website content (such as text, images, downloadable files) to your computer, we record and store your computer’s IP address. The purpose of this data processing is to ensure the functionality of operations conducted through this website.
2.1. Cases Where We May Contact You for Special Reasons
To respond to your inquiry submitted via the contact details specified in Section 1 or through our online contact form in the best possible way, we may contact you based on our legitimate interests. For this purpose, we require your email address, surname, given name, job title, company name, and information about the corresponding country/region.
In certain cases, handling your inquiry may require cooperation with other TÜV SÜD entities. To process your inquiry in the most effective manner, we may transfer relevant data to another entity within our company and the TÜV SÜD Group (including TÜV SÜD AG and its affiliates) in accordance with Section ③(2).
2.2. Cases Where Our Group Companies May Contact You for Special Reasons
Through this website, you may contact other TÜV SÜD Group entities. You can reach a specific TÜV SÜD entity by telephone, email, completing a contact form, requesting materials, or submitting a quotation request.
In such cases, the TÜV SÜD entity that receives your inquiry or request will act as the data controller responsible for processing your data. If there is a possibility that you will contact that TÜV SÜD entity, we will provide you with concise information about the relevant controller. After you transmit your data, the TÜV SÜD entity that receives it will process the data accordingly.
2.3. Newsletter registration
Our company distributes newsletters, and for this purpose, we may use the personal information obtained from customers at the time of registration.
2.4. Links to social networks
Our website uses social media buttons. The buttons show the logos of the respective social network. Please note that these buttons are only icons with embedded links. They are not social plugins. When you click one of these buttons, you leave our website and thus our sphere of responsibility.
2.5. Webinars
On our website, we offer the possibility to attend webinars. These webinars are offered by individual or several TÜV SÜD companies. The information about the company offering the webinar can always be found in the event details or the registration form. Register for a webinar using the respective registration form. The data that you submit in this form will only be used for webinar organization and will be subsequently deleted.
2.6. Privacy Information for Online Examinations (TÜV SÜD CertBay)
As part of fulfilling contractual obligations or taking steps prior to entering into a contract (in accordance with GDPR Article 6(1)(b) and 6(1)(f)), TÜV SÜD processes candidates’ personal data in connection with online examinations conducted via the TÜV SÜD CertBay platform.
Use of Cookies on TÜV SÜD CertBay.TÜV SÜD CertBay uses cookies. Cookies are small data packages (text files) stored on your device by your browser at the instruction of the website you visit, used to retain information. These cookies are set by us and are referred to as first-party cookies. In the case of CertBay, these are session cookies (random strings of numbers and letters).
These cookies are essential for the basic functionality of the website and cannot be disabled in the system. Typically, they are set in response to actions you take, such as selecting data protection settings, logging in, or filling out forms. You can block or receive notifications about these cookies through your browser settings; however, doing so may cause some functions to operate incorrectly. These cookies do not store personal data.
No other cookies for performance analysis or marketing purposes are used.
Disclosure in Specific Cases.In certain cases, as part of examinations conducted by TÜV SÜD Akademie GmbH, candidates’ personal data may be provided to certification bodies or examination authorities (e.g., government agencies, accreditation bodies, public employment offices).
Use of External Service Providers.For service delivery, particularly for IT system provision, maintenance, and management, we use external service providers under contractual agreements.
Transfer to Third Countries.Personal data is generally not transferred to third countries. Exceptions apply only to data related to participants and clients based in third countries.
Data Retention.Personal data that is no longer required for fulfilling contractual or legal obligations is regularly deleted, typically after 10 years. However, data may continue to be processed in a limited manner where necessary to achieve purposes based on legitimate interests.
>For information on data protection (In Japanese only)
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. These cookies are set by us and referred to as first-party cookies. Depending on which of our websites you visit, we also use third-party cookies. These are cookies stored under a different domain from the one you are currently visiting. They are used in our advertising and marketing efforts and to help us understand your browsing behaviour on our website (e.g. which pages you access and how long you stay on the individual pages).
We use a cookie consent tool to manage our cookies and your cookie consent and its documentation. Below is a list of the types of cookies used on our websites (for a more detailed list see our Cookie Notice). We categorise cookies as follows
You can opt out of each entire cookie category (except strictly necessary cookies) by clicking the “Cookie Settings” button in the Cookie Notice of the website in question.
This page is available in various languages. The cookie consents requested by the cookie banner when you access our website apply to all cookies for all languages, and therefore all our national sites. Various national sites fall under the responsibility of different TÜV SÜD companies. Thus, by accepting cookies in our cookie banner you also give your consent to other legal entities of TÜV SÜD and TÜV SÜD AG. The Privacy Statements of the TÜV SÜD company that is the controller of the website can be found here.
Processing through local storage:
In addition to cookies, we also use the so-called local storage technology, which stores data locally in the browser. The stored data is not deleted when the browser is closed, it is still stored and can be read accordingly. This information is not passed on, access by third parties is not possible. You can delete the information stored in the local storage at any time, e.g. via the developer tools in your browser. You are not legally or contractually obligated to store information in Local Storage in order to use our website. Data is stored in local storage in response to actions you take that correspond to a service request. We process this data on the basis of our legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO or § 25 para. 2 No. 2 TTDSG. You have the option to object to this interest by deleting the data from Local Storage.
3.1. Strictly necessary cookies
These cookies are necessary for the website to function. They cannot be deactivated in your systems. They are usually only set in response to actions taken by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. Most of these cookies are session cookies, which means they will be deleted automatically once you leave our website.
[+] We use cookies for the following actions:
・Website display
To display our website, we collect and save the Internet Protocol (IP) address assigned to your computer while you are browsing our website, in order to send the content accessed by you (e.g. texts, images and downloadable files etc.) to your computer. The website serves as the main presentation of TÜV SÜD to the outside world. Beyond the above, these cookies also help you navigate our website.
・Protection from malfunctions and misuse, improvement of our website
Our website processes personalised information on visitor behaviour, including your IP address and the times at which you access our website, for the purpose of identifying and tracking malfunctions or misuse of our online offers or telecommunication services and equipment and to improve website performance. This website uses services provided by Cloudflare (provider: Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA). Cloudflare operates a content delivery network (CDN) and provides website security features (web application firewall). Data transfer between your browser and our servers takes place through Cloudflare’s infrastructure, where it is analysed to prevent attacks. Cloudflare uses cookies for this purpose to enable you to access our website. The use of Cloudflare is in the interests of ensuring secure use of our website and of preventing malicious attacks from the outside. For more detailed information, see Cloudflare’s privacy policy. https://www.cloudflare.com/de-de/privacypolicy/
・Opt-in/opt-out cookies in the cookie banner
To comply with our obligations to document your consent given or not given or your withdrawal of consent, we save your decision in the opt-in or opt-out cookie.
For more detailed information about the cookies used and their specific lifespans, see our Cookie Notice.
3.2. Performance cookies
These cookies allow us to count visitors to our website and traffic sources, enabling us to measure and improve the performance of our site for your benefit and enhance your visitor experience. By measuring these performance indicators, we learn which pages are the most and least popular and how visitors navigate the site. If you do not accept these cookies, we will not know when you have accessed our site and will not be able to monitor its performance.
[+] We use cookies for the following actions:
・Matomo
We use Matomo (formerly known as Piwik), a web analytics service that analyses users’ browsing behaviour. Matomo software is supplied by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand.
The statistics collected help us to improve our offer and make the website more interesting for you as a user. To this end, we process your truncated IP address and information about the pages of our website which you have accessed, about your browser and the time you have spent on our pages.
We use Matomo with the “Automatically anonymize visitor IPs” setting. This means IP addresses are not stored in full. Instead, 2 bytes from the IP address are masked (e.g. 192.168.xxx.xxx), making it impossible to trace the truncated IP address back to the computer used to access the website.
Users’ interest in the protection of their personal data is sufficiently taken into account through anonymisation of IP addresses, hosting on our company’s own servers, and the fact that we do not transfer any data to Matomo. These data will be erased as soon as they are no longer needed for the purposes for which we collected them or if you withdraw your consent.
・Visitor analytics
We use various cookies to track the number of visitors to the various parts of our website. In doing so, we explicitly aim at identifying returning visitors in order to collect informative statistics. We also store the “referrer link”, i.e. the link of the page from which you accessed our website.
・Adobe ColdFusion
Our website uses Adobe’s ColdFusion application, a service provided by Adobe, 345 Park Avenue, San Jose, CA 95110-2704, United States. The application uses cookies to provide itself and the web server with additional information on first-time visitors. The cookie helps you to stay logged into the application. For this purpose, it stores the page you have previously visited and the frequency of your visits to our website. For further information about the processing, see: https://www.adobe.com/privacy/policy.html
・HOTJAR
This website uses Hotjar to make informed decisions on how to improve and optimise the user experience on our website. The services provided include heat map tracking to follow users’ behaviour, surveys, and customer feedback about the site’s features and functionalities. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians, STJ 1000, Malta. For more information about how to opt out of Hotjar, please refer to Hotjar’s Opt Out information: https://www.hotjar.com/legal/compliance/opt-out
・Use of Google Analytics
This website uses the Google Analytics web analytics and marketing service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Google Analytics uses ‘cookies’, text files stored on your computer, to help us analyse how you use our website. The cookies generate information about your use of this website (including your IP address) which is transmitted to Google servers in the USA and saved there.
We have activated IP anonymisation on this website, so that the IP address of users within EU Member States or other states party to the Agreement on the European Economic Area will be truncated by Google beforehand. The full IP address is only sent to Google servers in the USA and truncated there in exceptional cases. On behalf of the website provider, Google will use this information for the purposes of analysing your use of the website, compiling reports on website activity and supplying us with other services related to website activity and internet usage. Google will not associate the IP address transmitted by your browser within the operations of Google Analytics with any other data held by Google. You may prevent cookies from being installed by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full range of functions on this website. Furthermore, you can prevent Google from collecting and using the data generated by the cookies regarding your use of the website (including your IP address) by downloading and installing the browser plugin from the following link http://tools.google.com/dlpage/gaoptout?hl=en . For more detailed information on the conditions of use and data privacy, go to https://www.google.com/analytics/terms/ and/or https://policies.google.com/privacy?hl=en&gl=en.
Please note that this website uses Google Analytics with the code extension “anonymizeIp” to ensure IP addresses are recorded in anonymised form (known as IP masking) and exclude direct personal references.
・ Use of Adobe Analytics
We use Adobe Analytics, supplied by Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Saggart, Dublin 24, Ireland, to analyse our users‘ browsing behaviour. By monitoring our visitors‘ user experience we can improve our digital services in terms of content, accessibility and performance. This might include but is not limited to the marketing channel a user came from, time and duration of a user’s visit, the visited URLs and the clicked elements. To do so Adobe Analytics will use various cookies, which have a maximum lifespan of 2 years. All of the statistics are collected only after consent and anonymized by nulling the last octet of the Ip address. Adobe deletes shortened IP address after processing. Adobe Data Retention Policy is 25 months. Data is stored and processed within the European Union.
For further information about the processing, see: https://www.adobe.com/privacy/policy.html
・Search engine optimisation
To measure and improve the performance of our website, we use cookies from search engines such as Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) and Naver Korea (NAVER Green Factory, 6 Buljeong-ro, Bundang-gu, Seongnam-si, Gyeonggi Province, South Korea). This service may be supported in terms of data processing by corporate entities located in the USA. In this case, we cannot exclude the possibility that data may be transferred to the USA.
・New Relic
The New Relic service of New Relic, Inc., 188 Spear Street, Suite 1200, San Francisco, CA 94195 enables us to monitor and appropriately improve the performance of our website and web applications. For this purpose, New Relic sets a session cookie that will be stored while you are browsing our site. For further information about this processing, see: https://newrelic.com/termsandconditions/services-notices
・RegFox
We use RegFox, a product of Webconnex LLC, 455 Capitol Mall Suite 604, Sacramento, CA 95814, on various pages of our website. RegFox helps us to monitor whether visitors have registered successfully for an event or via a contact field, and whether these visitors returned to the site following their initial registration. Among other functions, this enables us to assess and continually improve the conversion rate of our site. For further information about this processing, see: https://www.regfox.com/privacy-policy
The cookies set are performance cookies which will be saved for periods between a few seconds and some years. For more detailed information about the cookies used and their specific lifespans see our Cookie Notice.
3.3. Functional cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us, or by third-party providers whose services we have added to our pages. These cookies enable us to offer you a more personalised experience on our website based on your previous visits. If you do not accept these cookies, some or all of those services may not function properly.
[+] We use cookies for the following actions:
・Hubspot
This website uses HubSpot, a tool provided by HubSpot, Inc, HubSpot Ireland Limited. Hubspot sets various cookies from different categories on our website. In this case, HubSpot sets cookies to recognise visitors over longer periods. HubSpot also supports precise differentiation of legitimate users accessing the website from the same multi-user IP address. The cookie thus applies security settings on a “per client” basis.
We use this service for marketing, content management, web analytics and search engine optimisation. HubSpot mainly saves information about your browser type, your IP address, files viewed and the times at which you accessed our website.
Further information about data processing by HubSpot can be found here: https://legal.hubspot.com/de/privacy-policy and https://legal.hubspot.com/de/website-terms-of-use
・Vimeo
We have linked various videos from Vimeo on our website. Vimeo is a service supplied by Vimeo LLC, 555 W 18th St., New York City, NY 10011-2822. Vimeo videos are embedded in expanded data protection mode. This mode prevents cookies from being set when websites with embedded video are loaded. In addition, a connection with Vimeo servers is only established when you actively click a linked Vimeo video.
Clicking and playing the video causes personal data to be transferred to Vimeo. We cannot provide any further information on how Vimeo processes your data. This information is available directly from Vimeo at: https://vimeo.com/privacy
・Drift
Some pages of our website use Drift, a service provided by Drift.com, Inc., 222 Berkeley St, 7th Floor, Boston, MA 02116. Drift offers a chatbot functionality that can be actively used by users visiting pages of our website. Drift recognises returning visitors to our website, thereby offering us the opportunity of targeting our sales and marketing efforts. To do so, Drift saves users’ IP addresses and sets cookies to identify the types of pages on our website which attracted users’ interest. Wherever possible, Drift enhances information such as IP addresses by adding known further characteristics, such as the sector of industry.
Drift sets cookies to offer chat options at regular intervals without impairing your website experience. Further cookies allow Drift to memorise answers and information submitted by you in order to give you increasingly accurate answers. For this purpose, Drift sets an anonymous identifier token – a cookie which assigns an ID to you that is then used to save the information provided. More detailed information about Drift is available at: https://gethelp.drift.com/s/article/Drift-s-Cookie-Security-and-Privacy-Policy
・Issuu
We use Issuu to use published texts or publish our own texts. Issuu is a service provided by Issuu Inc., 131 Lytton Ave Palo Alto, CA 94301, United States. The provider sets cookies to track which pages were visited how often and to determine the average time spent on specific pages. The reports created from this information help us to improve the content of our website.
Further information about data processing by this service can be found at https://issuu.com/legal/privacy
・AddThis
This website uses AddThis, a service provided by Oracle Corporation, 500 Oracle Parkway, Redwood Shores, CA, 94065.
AddThis is a provider of plugins and widgets, such as RegFox, which are embedded on our site. AddThis sets cookies to customise and target the advertising you see as efficiently as possible.
For further information about the processing performed by AddThis, see: https://www.oracle.com/de/legal/privacy/addthis-privacy-policy.htm
・YouTube videos
We have linked various videos from YouTube on our website. YouTube is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
This page is operated by Google. Embedding of YouTube videos prevents your data from being transmitted directly to YouTube when you access our website. To the best of our knowledge, embedding prevents cookies from being set while the website with the embedded videos is loading. A connection with YouTube servers is only established if you actively click one of the linked videos.
Our website only establishes contact to YouTube after you have given your consent. You can object to the processing of your data in the cookie settings of your browser. If you click and play a video, personal data will be transmitted to YouTube. We cannot provide any detailed information on how your data will be processed by YouTube/Google. This information is available directly from Google at: https://policies.google.com/privacy?hl=en&gl=en
Please note that we do not have any influence on cookies set in the past. If you visited YouTube prior to your visit to our website and accepted their cookies, you can manage your cookies at Google’s Ad Settings.
For more detailed information about the cookies used and their specific lifespans, see our Cookie Notice.
3.4. Cookies for marketing purposes (targeting)
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts of interest to you on other sites. If you do not allow these cookies, you will experience less targeted advertising.
[+] We use cookies for the following actions:
・Use of Google Ads:
This website uses Google Ads, an advertising system from Google Inc. (“Google”), to promote our website. Google Ads is operated by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Google Ads is an online advertising program by Google that allows businesses to place ads to reach their target audience. With Google Ads, we can display targeted ads based on users' search queries and behavior on Google and other partner sites and assess the effectiveness of individual advertising measures in relation to the data from the ad campaigns. This service collects information that enables the delivery of personalised and relevant advertising across other sites, apps, and platforms. Opting out of this data collection will not reduce the number of advertisements you see, but it will prevent them from being personalised based on your interests or online behavior.
These ads are delivered by Google through its Google Ads platform. This includes employing a tracking feature on our site. If you click on one of our Google Ads, cookies, which are small text files, will be stored on your computer (usually in the browser) or mobile device, if you gave us the necessary consent. These cookies would lose their validity after a maximum of 90 days. If you visit specific pages on our website while the cookie is still active, both we and Google can identify that you clicked on one of our ads displayed on Google and were redirected to our site. Please refer to this article to know more about how Google uses your personal data: Business Data Responsibility and how Google Ads sets cookies: How Google uses cookies – Privacy & Terms – Google
In addition to displaying targeted ads, we use Google Ads to implement retargeting strategies. Retargeting allows us to show advertisements to consented users who have previously visited our website, encouraging them to return and complete a desired action, such as making a purchase. The cookies mentioned earlier, are instrumental for that, as they are part of the process for tracking user interactions, which enables us to display relevant ads across the web. We cannot determine a visitor's identity from the data collected through Google Ads for the retargeting function. Google processes this data in a pseudonymised manner, meaning it does not access the user’s name or email address and only processes visit-related information stored in the cookie. We ourselves do not collect or process any personal data in the mentioned advertising activities. We only receive aggregated statistical reports from Google. Based on these reports, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising tools, and we cannot identify the users based on this information.
At this point, we would like to note that we have no control over how Google further uses the data collected. Google acts as an independent data controller: Google is responsible for the further processing of data collected through Google Ads and may use this data for its own purposes in accordance with its privacy policy (Privacy Policy – Privacy & Terms – Google).
You can choose your cookie preferences by using the cookie banner/ hoover in our website or by adjusting the settings of your browser. Furthermore, you can disable interest-based ads on Google as well as interest-based Google ads on the web (within the Google Display Network and Search Network) in your browser by activating the "Off" button at https://adssettings.google.de/anonymous?hl=en. For more information on your settings options and data protection at Google, please visit: https://policies.google.com/privacy?hl=en&gl=en & https://support.google.com/google-ads/answer/2549116?hl=en.
If you would like to learn more about data protection at Google, we recommend reviewing Google's general privacy policy: https://policies.google.com/privacy?hl=en-de
・HubSpot
This website uses HubSpot, a tool provided by HubSpot, Inc, HubSpot Ireland Limited. HubSpot sets various cookies from different categories on our website. In this case, HubSpot sets cookies to recognise visitors over longer periods. HubSpot also supports precise differentiation of legitimate users accessing the website from the same multi-user IP address. The cookie thus applies security settings on a “per client” basis.
We use this service for marketing, content management, web analytics and search engine optimisation. HubSpot mainly saves information about your browser type, your IP address, files viewed and the times at which you accessed our website.
Further information about data processing by HubSpot can be found here: https://legal.hubspot.com/de/privacy-policy and https://legal.hubspot.com/de/website-terms-of-use
・Bing (Microsoft)
We use Bing, a service of Microsoft Corp., One Microsoft Way, Redmond, WA 98052, United States, to show you advertising that is of maximum relevance to you.
・Drift
Some pages of our website use Drift, a service provided by Drift.com, Inc., 222 Berkeley St, 7th Floor, Boston, MA 02116. Drift offers a chatbot functionality that can be actively used by users visiting pages of our website. Drift recognises returning visitors to our website, thereby offering us the opportunity of targeting our sales and marketing efforts. To do so, Drift saves users’ IP addresses and sets cookies to identify the types of pages on our website which attracted users’ interest. Wherever possible, Drift enhances information such as IP addresses by adding known further characteristics, such as the sector of industry.
Drift sets cookies to offer chat options at regular intervals without impairing your website experience. Further cookies allow Drift to memorise answers and information submitted by you in order to give you increasingly accurate answers. For this purpose, Drift sets an anonymous identifier token – a cookie which assigns an ID to you that is then used to save the information provided. More detailed information about Drift is available at: https://gethelp.drift.com/hc/en-us/articles/360019665133-What-is-Drift-s-Cookie-Security-and-Privacy-Policy-
・Social media tags
Our website uses social media tags, i.e. individual pixels of our social media channels.
These pixels save certain events – for example, if a visitor has viewed specific content on our website, visited our socia media page or purchased a product. For this purpose, we use:
・Google reCAPTCHA
This site uses the Captcha service provided by Google to ensure our website is used by living humans, not automated spambots. The provider of this service is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. More information about reCAPTCHA and Google data privacy statements are available at the following links: https://policies.google.com/privacy?hl=de and https://www.adsimple.de/datenschutzerklaerung/google-recaptcha/
・Google Maps
This website uses Google Maps API for presenting geographical information. When Google Maps is used, Google (Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043) also collects, processes and uses data about Maps function use behaviour by website visitors. Google Maps displays an interactive map enabling you to look up the addresses we provide and use the Maps features.
When you interact with Google Maps, the application connects to Google and transfers information. If you are logged into your Google account during this interaction, Google can link these data directly to your account. Our provision of Google Maps exclusively requires double click operation. Before you can view the interactive map, you therefore need to reconfirm your consent to the associated transfer. The website will not connect to Google until you have given your consent. You can object to the processing of your data in the cookie settings of your browser.
For more detailed information about data processing by Google, see Google’s privacy policy: https://policies.google.com/privacy?hl=enhttps://policies.google.com/privacy?hl=en.
・Use of Google Analytics
This website uses the Google Analytics, web analytics and marketing service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Google Analytics uses cookies, text files stored on your computer, to help us analyse how you use our website. The cookies generate information about your use of this website (including your IP address), which is transmitted to Google servers in the USA and saved there.
We have activated IP anonymisation on this website, so that the IP address of users within EU Member States or other states party to the Agreement on the European Economic Area will be truncated by Google beforehand. The full IP address is only sent to Google servers in the USA and truncated there in exceptional cases. On behalf of the website provider, Google will use this information for the purposes of analysing your use of the website, compiling reports on website activity and supplying us with other services related to website activity and internet usage. Google will not associate the IP address transmitted by your browser within the operations of Google Analytics with any other data held by Google. You may prevent cookies from being installed by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full range of functions of this website. Furthermore, you can prevent Google from collecting and using the data generated by the cookies with reference to your use of the website (including your IP address) by downloading and installing the browser plugin from the following link http://tools.google.com/dlpage/gaoptout?hl=en . For more detailed information on the conditions of use and data privacy, go to https://www.google.com/analytics/terms/ and/or https://policies.google.com/privacy?hl=en&gl=en.
Please note that this website uses Google Analytics with the code extension “anonymizeIp” to ensure IP addresses are recorded in anonymised form (known as IP masking) and exclude direct personal references.
・Quantcast
Quantcast is a service of Quantcast Corporation, San Francisco (HQ), 795 Folsom St., San Francisco, CA.
Quantcast sets cookies that recognise visitors and uses artificial intelligence to offer specific interest-based targeted advertising or content based on the pages visited. This service offers us analysis of our visitors’ typical interests, enabling us to tailor our website more closely to their needs.
・AddThis
This website uses AddThis, a service provided by Oracle Corporation, 500 Oracle Parkway, Redwood Shores CA, 94065.
AddThis is a provider of plugins and widgets such as RegFox, which are embedded on our site. AddThis sets cookies to customise and target the advertising you see as efficiently as possible.
For further information about the processing performed by AddThis, see: https://www.oracle.com/de/legal/privacy/addthis-privacy-policy.html
・OneView (previously DataXu)
OneView services, provided by Roku Inc., 150 Winchester Cir, 95032 Los Gatos, California, United States, collect statistical data on the use of the advertising offer to optimise advertising to match your interests and needs. OneView collects and analyses anonymised browser data in the form of Internet cookies for this purpose. OneView expressly refrains from collecting personal data which could be used to identify website visitors.Further information on the use and processing of your data can be found in Roku’s privacy policy at https://docs.roku.com/published/userprivacypolicy/en/us
For more detailed information about the cookies used and their specific lifespans see our Cookie Notice.
We use website analytics services to continually improve our website and tracking for marketing purposes. These web analytics services process data from your device (e.g. browser type, resolution, language) and information about your use of our website (e.g. truncated IP address, websites accessed, time) and may use them to prepare a pseudonymised user profile. These user profile data are not merged with any other processed personal data.
To continually improve our website and tracking for marketing purposes, we use website analytics services.
・Matomo
We use Matomo (formerly known as Piwik), a web analytics service that analyses users’ browsing behaviour. Matomo software is supplied by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand.
The statistics collected help us to improve our offer and make the website more interesting for you as a user. To this end, we process your truncated IP address and information about the pages of our website which you have accessed, about your browser and the time you have spent on our pages.
We use Matomo with the “Automatically anonymize visitor IPs” setting. This means IP addresses are not saved in full. Instead, 2 bytes of the IP address are masked (e.g. 192.168.xxx.xxx), makings it impossible to trace the truncated IP address back to the computer used to access the website.
Users’ interest in the protection of their personal data is sufficiently taken into account through anonymisation of IP addresses, hosting on our company’s own servers, and the fact that we do not transfer any data to Matomo. These data will be erased as soon as they are no longer needed for the purposes for which we collected them or if you withdraw your consent.
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
・HOTJAR
This website uses Hotjar to make informed decisions on how to improve and optimise our website’s user experience. The services provided include heat map tracking to follow users’ behaviour, surveys, and customer feedback about the site’s features and functionalities. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians, STJ 1000, Malta. For more information about how to opt out of Hotjar, please refer to Hotjar’s Opt Out information: https://www.hotjar.com/legal/compliance/opt-out
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
・Use of Google Analytics
This website uses the Google Analytics web analytics and marketing service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Google Analytics uses ‘cookies’, text files stored on your computer, to help us analyse how you use our website. The cookies generate information about your use of this website (including your IP address). which is transmitted to Google servers in the USA and saved there.
We have activated IP anonymisation on this website, so that the IP address of users within EU Member States or other states party to the Agreement on the European Economic Area will be truncated by Google beforehand. The full IP address is only sent to Google servers in the USA and truncated there in exceptional cases. On behalf of the website provider, Google will use this information for the purposes of analysing your use of the website, compiling reports on website activity and supplying us with other services related to website activity and internet usage. Google will not associate the IP address transmitted by your browser within the operations of Google Analytics with any other data held by Google. You may prevent cookies from being installed by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full range of functions of this website. Furthermore, you can prevent Google from collecting and using the data generated by the cookies regarding your use of the website (including your IP address) by downloading and installing the browser plugin from the following link http://tools.google.com/dlpage/gaoptout?hl=en . For more detailed information on the conditions of use and data privacy, go to https://www.google.com/analytics/terms/ and/or https://policies.google.com/privacy?hl=en&gl=en.
Please note that this website uses Google Analytics with the code extension “anonymizeIp” to ensure IP addresses are recorded in anonymised form (known as IP masking) and exclude direct personal references.
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
・New Relic
The New Relic service of New Relic, Inc., 188 Spear Street, Suite 1200, San Francisco, CA 94195 enables us to monitor and appropriately improve the performance of our website and web applications. For this purpose, New Relic sets a session cookie that will be stored while you are browsing our site. For further information about data processing, see: https://newrelic.com/termsandconditions/services-notices
・RegFox
We use RegFox, a product of Webconnex LLC, 455 Capitol Mall Suite 604, Sacramento, CA 95814, on various pages of our website. RegFox helps us to monitor whether visitors have registered successfully for an event or via a contact field, and whether these visitors returned to the site following their initial registration. Among other functions, this enables us to assess and continually improve the conversion rate of our site. For further information about data processing, see: https://www.regfox.com/privacy-policy
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
・HubSpot
This website uses HubSpot, a tool provided by HubSpot, Inc, HubSpot Ireland Limited. Hubspot sets various cookies from different categories on our website. In this case, HubSpot sets cookies to recognise visitors over longer periods. HubSpot also supports precise differentiation of legitimate users accessing the website from the same multi-user IP address. The cookie thus applies security settings on a “per client” basis.
We use this service for marketing, content management, web analytics and search engine optimisation. HubSpot mainly saves information about your browser type, your IP address, files viewed and the times at which you accessed our website.
Further information about data processing by HubSpot can be found here: https://legal.hubspot.com/de/privacy-policy and https://legal.hubspot.com/de/website-terms-of-use
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
・Drift
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
Some pages of our website use Drift, a service provided by Drift.com, Inc., 222 Berkeley St, 7th Floor, Boston, MA 02116. Drift offers a chatbot functionality that can be actively used by users visiting pages of our website. Drift recognises returning visitors to our website, thereby offering us the opportunity of targeting our sales and marketing efforts. To do so, Drift saves users’ IP addresses and sets cookies to identify the types of pages on our website which attracted users’ interest. Wherever possible, Drift enhances information such as IP addresses by adding known further characteristics, such as the sector of industry.
Drift sets cookies to offer chat options at regular intervals without impairing your website experience. Further cookies allow Drift to memorise answers and information submitted by you in order to give you increasingly accurate answers. For this purpose, Drift sets an anonymous identifier token – a cookie which assigns an ID to you that is then used to save the information provided. More detailed information about Drift is available at: https://gethelp.drift.com/hc/en-us/articles/360019665133-What-is-Drift-s-Cookie-Security-and-Privacy-Policy-
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
You are under no obligation, either legal or contractual, to accept cookies or other technologies and any disclosure of data associated therewith. Further information about the lifespans of cookies can be found in our Cookie Notice.
Your personal data are passed on to law-enforcement authorities where this is necessary to clarify unlawful use of our services or for the purpose of asserting our legal rights. However, such a transfer will only take place if there is concrete evidence of illegal conduct or misuse. A transfer of personal data can also take place where this helps to enforce the terms and conditions of use or other agreements. We are also under legal obligation to provide information to certain public bodies on request. These include law-enforcement authorities, authorities prosecuting administrative offences punishable by a fine, and financial authorities.
Personal data which you transfer through our website and the Internet are transferred in encrypted form. We use Transport Layer Security (TLS) encryption technology for this purpose. TLS technology encrypts and protects your personal data during transfer via our website and the Internet. Our website can include links to other websites. If you use such links you will be directed automatically to another website. We assume no liability for the data privacy regulations of such websites. For your own security, you should carefully read the data protection regulations of the websites concerned.
Our company complies with all applicable laws, guidelines established by the Personal Information Protection Commission, and other relevant standards regarding the handling of personal information.
If changes to these laws, guidelines, or other standards result in modifications to how we handle customer information, including personal data, we may revise this Privacy Policy without prior notice to customers. The date of the latest update to this Privacy Policy is indicated at the beginning of the document.
27.11.2025
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