Smart Glass-Based Remote Surveys

Smart Glass-Based Remote Surveys

Innovative, remote surveys for site inspection needs

Innovative, remote surveys for site inspection needs

Smart Glass Remote Survey Capabilities

TÜV SÜD Global Risk Consultants (GRC) is the leading unbundled property loss control provider worldwide, offering a complete portfolio of services including: Fire Protection Engineering, Boiler & Machinery Engineering, Infrared Thermographic Surveys, Jurisdictional Boiler & Pressure Vessel Inspections, Natural Hazards Analysis, Diversified Services and Loss Control Training.

TÜV SÜD Global Risk Consultants may enable above mentioned services remotely with a technology add-on using smart glasses or mobile devices. This enables remote participation during site visits and surveys and includes real-time video call technology, video and photography recordings and documentation.

Thanks to the remote survey approach, customers may choose to participate in site surveys remotely to experience the risk assessment process in real-time. Also, it may be possible that customer engineers can be connected to TÜV SÜD GRC consultants to discuss the risk findings and recommendations which gives customers a better flexibility in time and cost savings.

The remote survey service comprises of three main steps:

1. Technical Analysis and Site Permission

This step is the preparation step that needs to be completed before planning a remote survey at a customer site. The customer site should have the necessary conditions where remote services are possible and feasible. The requirements include internet availability and quality, data security and privacy levels of the site. When these conditions meet the customer’s and TÜV SÜD GRC expectations, the service can be enabled for remote participation.

2. Survey Execution

According to the initial step, the survey should be run and completed by providing access to the remote participants through smart glasses with a high-quality point of view. 

The real-time communication and collaboration give insights to participant who cannot be present onsite for TÜV SÜD GRC Site Surveys, so that they can communicate and collaborate in real-time with the onsite group. Experts can be brought together regardless of time and location globally. That has a great potential of higher quality work due to active feedbacks and inputs as well as huge time and cost savings due to lack of travels and CO2 footprints.

3. Reporting and Documentation

TÜV SÜD GRC delivers a very detailed property loss control report with relevant findings and recommendations. If the site visit is completed with a remote approach by utilization of smart glasses and digital technology, it is easier and faster to take note of findings and recommendations with multimedia outputs such as photos and videoclips. This gives customers and their stakeholders additional perspective about the risks and outcomes of implemented recommendations. 

Solution and Technology

TÜV SÜD GRC provides a platform with a real-time audio and video collaboration via smart glasses and mobile devices. The platform is based on software platform that has been trusted by large industry players. It has ISO 27001 certification for information security. Under this innovative system, TÜV SÜD GRC uses a combination of conventional and experience-proven techniques along with advanced technological tools in order to deliver better property loss control services. 

The TÜV SÜD Remote Platform provides a highly interactive, collaborative experience that is proven across large field deployments. The software can be installed on an unlimited number of smart glasses, smartphones, tablets and notebooks.

Key features:

  • High-quality audio and video in harsh conditions, even with low internet bandwidth
  • Easy documentation of photos and video recordings
  • Annotations and collaboration features on live stream or frozen stream
  • Full hardware control of camera, microphone, flashlight
  • Effective user and role management
  • Data privacy and GDPR compliance

Realwear HMT-1 and HMT-1Z1 models are in use as smart glasses. HMT-1 is the model for standard industrial applications whereas HMT-1Z1 is for areas where explosion protection is needed. It has ATEX Zone 1 certification. With IP66 code both can be used in wet, dusty, hot, dangerous and loud industrial environments.

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Virtual working trends and digitalization allow TÜV SÜD GRC and its customers to experience new ways of working together. Due to the global pandemic and travel restrictions it is no longer a nice-to-have option, but a concrete requirement.

TÜV SÜD GRC is pleased to offer the remote survey approach to its customers to bring more value to its core services. It allows both TÜV SÜD GRC and customers to be more flexible, faster and even higher quality of joint work in the area of risk assessment and property loss control.

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