Welcome to the TÜV SÜD website www.tuvsud.com. We appreciate your interest in our company. Protection of the personal data you entrust to us is a priority for us, and we want you to feel safe and secure when you visit our website or use our online offers.
TÜV SÜD is a leading technical service organisation operating in the market segments of industry, products and transport. Its range of services embraces advisory services, expert reports and testing, inspection and certification services as well as training. Our objectives include reliability, safety, security and quality in addition to sustainability and profitability.
This privacy statement therefore explains the types of your personal data that are processed by TÜV SÜD when you use our offers and services. All processing of personal data on this website is carried out for the purposes set forth in this Data Privacy Statement.
If you are a natural person residing in the European Union (EU) or the European Economic Area (EEA), please take note of our EU/EEA privacy statement. In this context, please also take note of our further national or company-specific TÜV SÜD websites and their Legal Entity Privacy Statements.
The data controller of this website is TÜV SÜD AG.
TÜV SÜD AG
Westendstr. 199
80686 Munich, Germany
Tel.: +49 (0)89 5791 - 0
Email: [email protected]
The TÜV SÜD companies controlling the content of product and service pages and any associated contact forms are identified at the appropriate points. A list of TÜV SÜD legal entities acting as controllers for specific product or service pages can be found here.
We understand “personal data” to include all information relating to an identified or identifiable natural person. When you access and use our website, we process your personal data in the following cases and for the following purposes:
TÜV SÜD AG will process your enquiry in the contact form, based on its legitimate interest in contacting you in order to respond to your specific enquiry and processing your concern in the best possible manner. This corresponds with your own interest in the processing of your concern. To do so, we need your email address, your first name, last name and title, and the name of your company and the corresponding country/region.
In specific cases, your enquiry may necessitate the involvement of another TÜV SÜD company. In this case, we might have to transfer your enquiry-related data to another legal entity of TÜV SÜD in order to process your enquiry in the best possible and customer-friendly manner.
In some cases, we may also use service providers that process data to handle your enquiry (e.g. for email marketing, software development or support with the processing of customer enquiries). In these specified cases, the information will be transferred to such service providers to enable further processing. To ensure your data privacy is protected, we carefully select and regularly audit our external service providers.
Various points on our website offer the possibility to contact a specific TÜV SÜD company. You can contact TÜV SÜD companies via the following channels in particular: by telephone or email, by entering your data in a contact form, by requesting further information material or as part of a request for quotation.
In the above cases, the TÜV SÜD company receiving your enquiry or request will be the controller responsible for data processing. Wherever you are offered the possibility to contact a TÜV SÜD company, we will also provide you with transparent information about the controller in the specific case. In these cases, the data will only be processed by the receiving TÜV SÜD company once the data has been sent.
TÜV SÜD AG does not offer any newsletters.
However, newsletters are offered by various other TÜV SÜD companies. If you subscribe to one of these newsletters, the respective TÜV SÜD company will process your data on the basis of your registration.
Our website uses social media buttons. The buttons show the logos of the respective social network. Please note that these buttons are only icons with embedded links. They are not social plugins. When you click one of these buttons, you leave our website and thus our sphere of responsibility.
On our website, we offer the possibility to attend webinars. These webinars are offered by individual or several TÜV SÜD companies. The information about the company offering the webinar can always be found in the event details or the registration form. Register for a webinar using the respective registration form. The data that you submit in this form will only be used for webinar organisation and will be subsequently deleted.
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. These cookies are set by us and referred to as first-party cookies. Depending on which of our websites you visit, we also use third-party cookies. These are cookies stored under a different domain from the one you are currently visiting. They are used in our advertising and marketing efforts and to help us understand your browsing behaviour on our website (e.g. which pages you access and how long you stay on the individual pages).
We use a cookie consent tool to manage our cookies and your cookie consent and its documentation. Below is a list of the types of cookies used on our websites (for a more detailed list see our Cookie Notice). We categorise cookies as follows
You can opt out of each entire cookie category (except strictly necessary cookies) by clicking the “Cookie Settings” button in the Cookie Notice of the website in question.
This page is available in various languages. The cookie consents requested by the cookie banner when you access our website apply to all cookies for all languages, and therefore all our national sites. Various national sites fall under the responsibility of different TÜV SÜD companies. Thus, by accepting cookies in our cookie banner you also give your consent to other legal entities of TÜV SÜD and TÜV SÜD AG. The Privacy Statements of the TÜV SÜD company that is the controller of the website can be found here.
Processing through local storage:
In addition to cookies, we also use the so-called local storage technology, which stores data locally in the browser. The stored data is not deleted when the browser is closed, it is still stored and can be read accordingly. This information is not passed on, access by third parties is not possible. You can delete the information stored in the local storage at any time, e.g. via the developer tools in your browser. You are not legally or contractually obligated to store information in Local Storage in order to use our website. Data is stored in local storage in response to actions you take that correspond to a service request. We process this data on the basis of our legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO or § 25 para. 2 No. 2 TTDSG. You have the option to object to this interest by deleting the data from Local Storage.
These cookies are necessary for the website to function. They cannot be deactivated in your systems. They are usually only set in response to actions taken by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. Most of these cookies are session cookies, which means they will be deleted automatically once you leave our website.
[+] We use cookies for the following actions:
To display our website, we collect and save the Internet Protocol (IP) address assigned to your computer while you are browsing our website, in order to send the content accessed by you (e.g. texts, images and downloadable files etc.) to your computer. The website serves as the main presentation of TÜV SÜD to the outside world. Beyond the above, these cookies also help you navigate our website.
Our website processes personalised information on visitor behaviour, including your IP address and the times at which you access our website, for the purpose of identifying and tracking malfunctions or misuse of our online offers or telecommunication services and equipment and to improve website performance. This website uses services provided by Cloudflare (provider: Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA). Cloudflare operates a content delivery network (CDN) and provides website security features (web application firewall). Data transfer between your browser and our servers takes place through Cloudflare’s infrastructure, where it is analysed to prevent attacks. Cloudflare uses cookies for this purpose to enable you to access our website. The use of Cloudflare is in the interests of ensuring secure use of our website and of preventing malicious attacks from the outside. For more detailed information, see Cloudflare’s privacy policy. https://www.cloudflare.com/de-de/privacypolicy/
To comply with our obligations to document your consent given or not given or your withdrawal of consent, we save your decision in the opt-in or opt-out cookie.
For more detailed information about the cookies used and their specific lifespans, see our Cookie Notice.
These cookies allow us to count visitors to our website and traffic sources, enabling us to measure and improve the performance of our site for your benefit and enhance your visitor experience. By measuring these performance indicators, we learn which pages are the most and least popular and how visitors navigate the site. If you do not accept these cookies, we will not know when you have accessed our site and will not be able to monitor its performance.
[+] We use cookies for the following actions:
We use Matomo (formerly known as Piwik), a web analytics service that analyses users’ browsing behaviour. Matomo software is supplied by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand.
The statistics collected help us to improve our offer and make the website more interesting for you as a user. To this end, we process your truncated IP address and information about the pages of our website which you have accessed, about your browser and the time you have spent on our pages.
We use Matomo with the “Automatically anonymize visitor IPs” setting. This means IP addresses are not stored in full. Instead, 2 bytes from the IP address are masked (e.g. 192.168.xxx.xxx), making it impossible to trace the truncated IP address back to the computer used to access the website.
Users’ interest in the protection of their personal data is sufficiently taken into account through anonymisation of IP addresses, hosting on our company’s own servers, and the fact that we do not transfer any data to Matomo. These data will be erased as soon as they are no longer needed for the purposes for which we collected them or if you withdraw your consent.
We use various cookies to track the number of visitors to the various parts of our website. In doing so, we explicitly aim at identifying returning visitors in order to collect informative statistics. We also store the “referrer link”, i.e. the link of the page from which you accessed our website.
Our website uses Adobe’s ColdFusion application, a service provided by Adobe, 345 Park Avenue, San Jose, CA 95110-2704, United States. The application uses cookies to provide itself and the web server with additional information on first-time visitors. The cookie helps you to stay logged into the application. For this purpose, it stores the page you have previously visited and the frequency of your visits to our website. For further information about the processing, see: https://www.adobe.com/de/privacy/cookies.html
This website uses Hotjar to make informed decisions on how to improve and optimise the user experience on our website. The services provided include heat map tracking to follow users’ behaviour, surveys, and customer feedback about the site’s features and functionalities. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians, STJ 1000, Malta. For more information about how to opt out of Hotjar, please refer to Hotjar’s Opt Out information: https://www.hotjar.com/legal/compliance/opt-out
This website uses the Google Analytics web analytics and marketing service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Google Analytics uses ‘cookies’, text files stored on your computer, to help us analyse how you use our website. The cookies generate information about your use of this website (including your IP address) which is transmitted to Google servers in the USA and saved there.
We have activated IP anonymisation on this website, so that the IP address of users within EU Member States or other states party to the Agreement on the European Economic Area will be truncated by Google beforehand. The full IP address is only sent to Google servers in the USA and truncated there in exceptional cases. On behalf of the website provider, Google will use this information for the purposes of analysing your use of the website, compiling reports on website activity and supplying us with other services related to website activity and internet usage. Google will not associate the IP address transmitted by your browser within the operations of Google Analytics with any other data held by Google. You may prevent cookies from being installed by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full range of functions on this website. Furthermore, you can prevent Google from collecting and using the data generated by the cookies regarding your use of the website (including your IP address) by downloading and installing the browser plugin from the following link http://tools.google.com/dlpage/gaoptout?hl=en . For more detailed information on the conditions of use and data privacy, go to https://www.google.com/analytics/terms/ and/or https://policies.google.com/privacy?hl=en&gl=en.
Please note that this website uses Google Analytics with the code extension “anonymizeIp” to ensure IP addresses are recorded in anonymised form (known as IP masking) and exclude direct personal references.
• Use of Adobe Analytics
We use Adobe Analytics, supplied by Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Saggart, Dublin 24, Ireland, to analyse our users‘ browsing behaviour. By monitoring our visitors‘ user experience we can improve our digital services in terms of content, accessibility and performance. This might include but is not limited to the marketing channel a user came from, time and duration of a user’s visit, the visited URLs and the clicked elements. To do so Adobe Analytics will use various cookies, which have a maximum lifespan of 2 years. All of the statistics are collected only after consent and anonymized by nulling the last octet of the Ip address. Adobe deletes shortened IP address after processing. Adobe Data Retention Policy is 25 months. Data is stored and processed within the European Union.
For further information about the processing, see: https://www.adobe.com/privacy/policy.html
To measure and improve the performance of our website, we use cookies from search engines such as Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) and Naver Korea (NAVER Green Factory, 6 Buljeong-ro, Bundang-gu, Seongnam-si, Gyeonggi Province, South Korea). This service may be supported in terms of data processing by corporate entities located in the USA. In this case, we cannot exclude the possibility that data may be transferred to the USA.
The New Relic service of New Relic, Inc., 188 Spear Street, Suite 1200, San Francisco, CA 94195 enables us to monitor and appropriately improve the performance of our website and web applications. For this purpose, New Relic sets a session cookie that will be stored while you are browsing our site. For further information about this processing, see: https://newrelic.com/termsandconditions/services-notices
We use RegFox, a product of Webconnex LLC, 455 Capitol Mall Suite 604, Sacramento, CA 95814, on various pages of our website. RegFox helps us to monitor whether visitors have registered successfully for an event or via a contact field, and whether these visitors returned to the site following their initial registration. Among other functions, this enables us to assess and continually improve the conversion rate of our site. For further information about this processing, see: https://www.regfox.com/privacy-policy
The cookies set are performance cookies which will be saved for periods between a few seconds and some years. For more detailed information about the cookies used and their specific lifespans see our Cookie Notice.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us, or by third-party providers whose services we have added to our pages. These cookies enable us to offer you a more personalised experience on our website based on your previous visits. If you do not accept these cookies, some or all of those services may not function properly.
[+] We use cookies for the following actions:
This website uses HubSpot, a tool provided by HubSpot, Inc, HubSpot Ireland Limited. Hubspot sets various cookies from different categories on our website. In this case, HubSpot sets cookies to recognise visitors over longer periods. HubSpot also supports precise differentiation of legitimate users accessing the website from the same multi-user IP address. The cookie thus applies security settings on a “per client” basis.
We use this service for marketing, content management, web analytics and search engine optimisation. HubSpot mainly saves information about your browser type, your IP address, files viewed and the times at which you accessed our website.
Further information about data processing by HubSpot can be found here: https://legal.hubspot.com/de/privacy-policy and https://legal.hubspot.com/de/website-terms-of-use
We have linked various videos from Vimeo on our website. Vimeo is a service supplied by Vimeo LLC, 555 W 18th St., New York City, NY 10011-2822. Vimeo videos are embedded in expanded data protection mode. This mode prevents cookies from being set when websites with embedded video are loaded. In addition, a connection with Vimeo servers is only established when you actively click a linked Vimeo video.
Clicking and playing the video causes personal data to be transferred to Vimeo. We cannot provide any further information on how Vimeo processes your data. This information is available directly from Vimeo at: https://vimeo.com/privacy
Some pages of our website use Drift, a service provided by Drift.com, Inc., 222 Berkeley St, 7th Floor, Boston, MA 02116. Drift offers a chatbot functionality that can be actively used by users visiting pages of our website. Drift recognises returning visitors to our website, thereby offering us the opportunity of targeting our sales and marketing efforts. To do so, Drift saves users’ IP addresses and sets cookies to identify the types of pages on our website which attracted users’ interest. Wherever possible, Drift enhances information such as IP addresses by adding known further characteristics, such as the sector of industry.
Drift sets cookies to offer chat options at regular intervals without impairing your website experience. Further cookies allow Drift to memorise answers and information submitted by you in order to give you increasingly accurate answers. For this purpose, Drift sets an anonymous identifier token – a cookie which assigns an ID to you that is then used to save the information provided. More detailed information about Drift is available at: https://gethelp.drift.com/s/article/Drift-s-Cookie-Security-and-Privacy-Policy
We use Issuu to use published texts or publish our own texts. Issuu is a service provided by Issuu Inc., 131 Lytton Ave Palo Alto, CA 94301, United States. The provider sets cookies to track which pages were visited how often and to determine the average time spent on specific pages. The reports created from this information help us to improve the content of our website.
Further information about data processing by this service can be found at https://issuu.com/legal/privacy
This website uses AddThis, a service provided by Oracle Corporation, 500 Oracle Parkway, Redwood Shores, CA, 94065.
AddThis is a provider of plugins and widgets, such as RegFox, which are embedded on our site. AddThis sets cookies to customise and target the advertising you see as efficiently as possible.
For further information about the processing performed by AddThis, see: https://www.oracle.com/de/legal/privacy/addthis-privacy-policy.html
We have linked various videos from YouTube on our website. YouTube is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
This page is operated by Google. Embedding of YouTube videos prevents your data from being transmitted directly to YouTube when you access our website. To the best of our knowledge, embedding prevents cookies from being set while the website with the embedded videos is loading. A connection with YouTube servers is only established if you actively click one of the linked videos.
Our website only establishes contact to YouTube after you have given your consent. You can object to the processing of your data in the cookie settings of your browser. If you click and play a video, personal data will be transmitted to YouTube. We cannot provide any detailed information on how your data will be processed by YouTube/Google. This information is available directly from Google at: https://policies.google.com/privacy?hl=en&gl=en
Please note that we do not have any influence on cookies set in the past. If you visited YouTube prior to your visit to our website and accepted their cookies, you can manage your cookies at Google’s Ad Settings.
For more detailed information about the cookies used and their specific lifespans, see our Cookie Notice.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts of interest to you on other sites. If you do not allow these cookies, you will experience less targeted advertising.
[+] We use cookies for the following actions:
This website uses Google Ads, an advertising system from Google Inc. (“Google”), to promote our website. Google Ads is operated by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Google Ads is an online advertising program by Google that allows businesses to place ads to reach their target audience. With Google Ads, we can display targeted ads based on users' search queries and behavior on Google and other partner sites and assess the effectiveness of individual advertising measures in relation to the data from the ad campaigns. This service collects information that enables the delivery of personalised and relevant advertising across other sites, apps, and platforms. Opting out of this data collection will not reduce the number of advertisements you see, but it will prevent them from being personalised based on your interests or online behavior.
These ads are delivered by Google through its Google Ads platform. This includes employing a tracking feature on our site. If you click on one of our Google Ads, cookies, which are small text files, will be stored on your computer (usually in the browser) or mobile device, if you gave us the necessary consent. These cookies would lose their validity after a maximum of 90 days. If you visit specific pages on our website while the cookie is still active, both we and Google can identify that you clicked on one of our ads displayed on Google and were redirected to our site. Please refer to this article to know more about how Google uses your personal data: Business Data Responsibility and how Google Ads sets cookies: How Google uses cookies – Privacy & Terms – Google
In addition to displaying targeted ads, we use Google Ads to implement retargeting strategies. Retargeting allows us to show advertisements to consented users who have previously visited our website, encouraging them to return and complete a desired action, such as making a purchase. The cookies mentioned earlier, are instrumental for that, as they are part of the process for tracking user interactions, which enables us to display relevant ads across the web. We cannot determine a visitor's identity from the data collected through Google Ads for the retargeting function. Google processes this data in a pseudonymised manner, meaning it does not access the user’s name or email address and only processes visit-related information stored in the cookie. We ourselves do not collect or process any personal data in the mentioned advertising activities. We only receive aggregated statistical reports from Google. Based on these reports, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising tools, and we cannot identify the users based on this information.
At this point, we would like to note that we have no control over how Google further uses the data collected. Google acts as an independent data controller: Google is responsible for the further processing of data collected through Google Ads and may use this data for its own purposes in accordance with its privacy policy (Privacy Policy – Privacy & Terms – Google).
You can choose your cookie preferences by using the cookie banner/ hoover in our website or by adjusting the settings of your browser. Furthermore, you can disable interest-based ads on Google as well as interest-based Google ads on the web (within the Google Display Network and Search Network) in your browser by activating the "Off" button at https://adssettings.google.de/anonymous?hl=en. For more information on your settings options and data protection at Google, please visit: https://policies.google.com/privacy?hl=en&gl=en & https://support.google.com/google-ads/answer/2549116?hl=en.
We process these data on the basis of the consent you give in the cookie banner in accordance with Art. 6 (1) lit. a GDPR and/or § 25 (1) TDDDG
Google processes your data, including in the USA. Google is an active participant in the EU-US Data Privacy Framework, which regulates the correct and secure transfer of personal data of EU citizens to the USA and uses EU Standard Contractual Clauses.
If you would like to learn more about data protection at Google, we recommend reviewing Google's general privacy policy: https://policies.google.com/privacy?hl=en-de
This website uses HubSpot, a tool provided by HubSpot, Inc, HubSpot Ireland Limited. HubSpot sets various cookies from different categories on our website. In this case, HubSpot sets cookies to recognise visitors over longer periods. HubSpot also supports precise differentiation of legitimate users accessing the website from the same multi-user IP address. The cookie thus applies security settings on a “per client” basis.
We use this service for marketing, content management, web analytics and search engine optimisation. HubSpot mainly saves information about your browser type, your IP address, files viewed and the times at which you accessed our website.
Further information about data processing by HubSpot can be found here: https://legal.hubspot.com/de/privacy-policy and https://legal.hubspot.com/de/website-terms-of-use
We use Bing, a service of Microsoft Corp., One Microsoft Way, Redmond, WA 98052, United States, to show you advertising that is of maximum relevance to you.
Some pages of our website use Drift, a service provided by Drift.com, Inc., 222 Berkeley St, 7th Floor, Boston, MA 02116. Drift offers a chatbot functionality that can be actively used by users visiting pages of our website. Drift recognises returning visitors to our website, thereby offering us the opportunity of targeting our sales and marketing efforts. To do so, Drift saves users’ IP addresses and sets cookies to identify the types of pages on our website which attracted users’ interest. Wherever possible, Drift enhances information such as IP addresses by adding known further characteristics, such as the sector of industry.
Drift sets cookies to offer chat options at regular intervals without impairing your website experience. Further cookies allow Drift to memorise answers and information submitted by you in order to give you increasingly accurate answers. For this purpose, Drift sets an anonymous identifier token – a cookie which assigns an ID to you that is then used to save the information provided. More detailed information about Drift is available at: https://gethelp.drift.com/hc/en-us/articles/360019665133-What-is-Drift-s-Cookie-Security-and-Privacy-Policy-
Our website uses social media tags, i.e. individual pixels of our social media channels.
These pixels save certain events – for example, if a visitor has viewed specific content on our website, visited our socia media page or purchased a product. For this purpose, we use:
This site uses the Captcha service provided by Google to ensure our website is used by living humans, not automated spambots. The provider of this service is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. More information about reCAPTCHA and Google data privacy statements are available at the following links: https://policies.google.com/privacy?hl=de and https://www.adsimple.de/datenschutzerklaerung/google-recaptcha/
This website uses Google Maps API for presenting geographical information. When Google Maps is used, Google (Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043) also collects, processes and uses data about Maps function use behaviour by website visitors. Google Maps displays an interactive map enabling you to look up the addresses we provide and use the Maps features.
When you interact with Google Maps, the application connects to Google and transfers information. If you are logged into your Google account during this interaction, Google can link these data directly to your account. Our provision of Google Maps exclusively requires double click operation. Before you can view the interactive map, you therefore need to reconfirm your consent to the associated transfer. The website will not connect to Google until you have given your consent. You can object to the processing of your data in the cookie settings of your browser.
For more detailed information about data processing by Google, see Google’s privacy policy: https://policies.google.com/privacy?hl=enhttps://policies.google.com/privacy?hl=en.
This website uses the Google Analytics, web analytics and marketing service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Google Analytics uses cookies, text files stored on your computer, to help us analyse how you use our website. The cookies generate information about your use of this website (including your IP address), which is transmitted to Google servers in the USA and saved there.
We have activated IP anonymisation on this website, so that the IP address of users within EU Member States or other states party to the Agreement on the European Economic Area will be truncated by Google beforehand. The full IP address is only sent to Google servers in the USA and truncated there in exceptional cases. On behalf of the website provider, Google will use this information for the purposes of analysing your use of the website, compiling reports on website activity and supplying us with other services related to website activity and internet usage. Google will not associate the IP address transmitted by your browser within the operations of Google Analytics with any other data held by Google. You may prevent cookies from being installed by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full range of functions of this website. Furthermore, you can prevent Google from collecting and using the data generated by the cookies with reference to your use of the website (including your IP address) by downloading and installing the browser plugin from the following link http://tools.google.com/dlpage/gaoptout?hl=en . For more detailed information on the conditions of use and data privacy, go to https://www.google.com/analytics/terms/ and/or https://policies.google.com/privacy?hl=en&gl=en.
Please note that this website uses Google Analytics with the code extension “anonymizeIp” to ensure IP addresses are recorded in anonymised form (known as IP masking) and exclude direct personal references.
Quantcast is a service of Quantcast Corporation, San Francisco (HQ), 795 Folsom St., San Francisco, CA.
Quantcast sets cookies that recognise visitors and uses artificial intelligence to offer specific interest-based targeted advertising or content based on the pages visited. This service offers us analysis of our visitors’ typical interests, enabling us to tailor our website more closely to their needs.
This website uses AddThis, a service provided by Oracle Corporation, 500 Oracle Parkway, Redwood Shores CA, 94065.
AddThis is a provider of plugins and widgets such as RegFox, which are embedded on our site. AddThis sets cookies to customise and target the advertising you see as efficiently as possible.
For further information about the processing performed by AddThis, see: https://www.oracle.com/de/legal/privacy/addthis-privacy-policy.html
OneView services, provided by Roku Inc., 150 Winchester Cir, 95032 Los Gatos, California, United States, collect statistical data on the use of the advertising offer to optimise advertising to match your interests and needs. OneView collects and analyses anonymised browser data in the form of Internet cookies for this purpose. OneView expressly refrains from collecting personal data which could be used to identify website visitors.Further information on the use and processing of your data can be found in Roku’s privacy policy at https://docs.roku.com/published/userprivacypolicy/en/us
For more detailed information about the cookies used and their specific lifespans see our Cookie Notice.
We use website analytics services to continually improve our website and tracking for marketing purposes. These web analytics services process data from your device (e.g. browser type, resolution, language) and information about your use of our website (e.g. truncated IP address, websites accessed, time) and may use them to prepare a pseudonymised user profile. These user profile data are not merged with any other processed personal data.
To continually improve our website and tracking for marketing purposes, we use website analytics services.
We use Matomo (formerly known as Piwik), a web analytics service that analyses users’ browsing behaviour. Matomo software is supplied by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand.
The statistics collected help us to improve our offer and make the website more interesting for you as a user. To this end, we process your truncated IP address and information about the pages of our website which you have accessed, about your browser and the time you have spent on our pages.
We use Matomo with the “Automatically anonymize visitor IPs” setting. This means IP addresses are not saved in full. Instead, 2 bytes of the IP address are masked (e.g. 192.168.xxx.xxx), makings it impossible to trace the truncated IP address back to the computer used to access the website.
Users’ interest in the protection of their personal data is sufficiently taken into account through anonymisation of IP addresses, hosting on our company’s own servers, and the fact that we do not transfer any data to Matomo. These data will be erased as soon as they are no longer needed for the purposes for which we collected them or if you withdraw your consent.
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
This website uses Hotjar to make informed decisions on how to improve and optimise our website’s user experience. The services provided include heat map tracking to follow users’ behaviour, surveys, and customer feedback about the site’s features and functionalities. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians, STJ 1000, Malta. For more information about how to opt out of Hotjar, please refer to Hotjar’s Opt Out information: https://www.hotjar.com/legal/compliance/opt-out
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
This website uses the Google Analytics web analytics and marketing service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Google Analytics uses ‘cookies’, text files stored on your computer, to help us analyse how you use our website. The cookies generate information about your use of this website (including your IP address). which is transmitted to Google servers in the USA and saved there.
We have activated IP anonymisation on this website, so that the IP address of users within EU Member States or other states party to the Agreement on the European Economic Area will be truncated by Google beforehand. The full IP address is only sent to Google servers in the USA and truncated there in exceptional cases. On behalf of the website provider, Google will use this information for the purposes of analysing your use of the website, compiling reports on website activity and supplying us with other services related to website activity and internet usage. Google will not associate the IP address transmitted by your browser within the operations of Google Analytics with any other data held by Google. You may prevent cookies from being installed by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full range of functions of this website. Furthermore, you can prevent Google from collecting and using the data generated by the cookies regarding your use of the website (including your IP address) by downloading and installing the browser plugin from the following link http://tools.google.com/dlpage/gaoptout?hl=en . For more detailed information on the conditions of use and data privacy, go tohttps://www.google.com/analytics/terms/ and/or https://policies.google.com/privacy?hl=en&gl=en.
Please note that this website uses Google Analytics with the code extension “anonymizeIp” to ensure IP addresses are recorded in anonymised form (known as IP masking) and exclude direct personal references.
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
The New Relic service of New Relic, Inc., 188 Spear Street, Suite 1200, San Francisco, CA 94195 enables us to monitor and appropriately improve the performance of our website and web applications. For this purpose, New Relic sets a session cookie that will be stored while you are browsing our site. For further information about data processing, see: https://newrelic.com/termsandconditions/services-notices
We use RegFox, a product of Webconnex LLC, 455 Capitol Mall Suite 604, Sacramento, CA 95814, on various pages of our website. RegFox helps us to monitor whether visitors have registered successfully for an event or via a contact field, and whether these visitors returned to the site following their initial registration. Among other functions, this enables us to assess and continually improve the conversion rate of our site. For further information about data processing, see: https://www.regfox.com/privacy-policy
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
This website uses HubSpot, a tool provided by HubSpot, Inc, HubSpot Ireland Limited. Hubspot sets various cookies from different categories on our website. In this case, HubSpot sets cookies to recognise visitors over longer periods. HubSpot also supports precise differentiation of legitimate users accessing the website from the same multi-user IP address. The cookie thus applies security settings on a “per client” basis.
We use this service for marketing, content management, web analytics and search engine optimisation. HubSpot mainly saves information about your browser type, your IP address, files viewed and the times at which you accessed our website.
Further information about data processing by HubSpot can be found here: https://legal.hubspot.com/de/privacy-policy und https://legal.hubspot.com/de/website-terms-of-use
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
Some pages of our website use Drift, a service provided by Drift.com, Inc., 222 Berkeley St, 7th Floor, Boston, MA 02116. Drift offers a chatbot functionality that can be actively used by users visiting pages of our website. Drift recognises returning visitors to our website, thereby offering us the opportunity of targeting our sales and marketing efforts. To do so, Drift saves users’ IP addresses and sets cookies to identify the types of pages on our website which attracted users’ interest. Wherever possible, Drift enhances information such as IP addresses by adding known further characteristics, such as the sector of industry.
Drift sets cookies to offer chat options at regular intervals without impairing your website experience. Further cookies allow Drift to memorise answers and information submitted by you in order to give you increasingly accurate answers. For this purpose, Drift sets an anonymous identifier token – a cookie which assigns an ID to you that is then used to save the information provided. More detailed information about Drift is available at: https://gethelp.drift.com/hc/en-us/articles/360019665133-What-is-Drift-s-Cookie-Security-and-Privacy-Policy-
You can withdraw your consent to the processing of your use data for the purpose of continual improvement of our website (website analytics, tracking) and our tracking for marketing purposes at any time by clicking the button in the lower left corner of our website (Cookie Settings).
You are under no obligation, either legal or contractual, to accept cookies or other technologies and any disclosure of data associated therewith. Further information about the lifespans of cookies can be found in our Cookie Notice.
If you have questions about TÜV SÜD products or services, you have the option of contacting us via the TÜV SÜD telephone hotline (Group hotline) of TÜV SÜD AG or directly with a specific TÜV SÜD company (direct extension).
If your request requires the processing of your personal data, TÜV SÜD AG will process the personal data you provide by telephone via the Group hotline exclusively for the purpose of processing your request in the best possible way.
In this case, the legal basis is our legitimate interest within the meaning of Art. 6 para. 1 sentence 1 lit. f GDPR (telephone exchange with you based on your inquiry).
In order to process your request in the best possible and customer-friendly way, it may also be necessary to forward your request to another TÜV SÜD company. You also have the option of contacting other TÜV SÜD companies directly via the Group hotline. In this context, the TÜV SÜD company dealing with the inquiry is responsible for processing the personal data you transmit by telephone via the Group hotline. Who this is in detail can be seen from the circumstances (in the case of a direct extension) or is otherwise transparently presented to you (in the case of forwarding by the switchboard). In this respect too, the personal data you transmit by telephone via the Group hotline will be used exclusively for the purpose of processing your request in the best possible way.
The legal basis in this case is TÜV SÜD AG's legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR (forwarding your request). Insofar as other TÜV SÜD companies process your personal data transmitted via the Group hotline as controllers, the legal basis for this processing is, depending on the subject of your request, either your consent (Art. 6 para. 1 sentence 1 lit. a GDPR), (pre-)contractual measures (Art. 6 para. 1 sentence 1 lit. 1 lit. b GDPR), the fulfillment of legal requirements (Art. 6 para. 1 sentence 1 lit. c GDPR), the performance of a sovereign task as an entrusted company (Art. 6 para. 1 sentence 1 lit. e GDPR) or the legitimate interest of the respective TÜV SÜD company to process your request accordingly (Art. 6 para. 1 sentence 1 lit. f GDPR). Further information, including the legal basis for processing by other TÜV SÜD companies, can be found here.
The TÜV SÜD companies involved in processing your request will only store your data for as long as is necessary to process your request.
For the technical operation of the TÜV SÜD Group hotline, we use selected service providers who process your personal data as processors within the meaning of Art. 28 GDPR on our instructions or on the instructions of the other TÜV SÜD companies that process your personal data as controllers.
You are neither legally nor contractually obliged to use the TÜV SÜD Group hotline and the associated data disclosure.
Your personal data are passed on to law-enforcement authorities where this is necessary to clarify unlawful use of our services or for the purpose of asserting our legal rights. However, such a transfer will only take place if there is concrete evidence of illegal conduct or misuse. A transfer of personal data can also take place where this helps to enforce the terms and conditions of use or other agreements. We are also under legal obligation to provide information to certain public bodies on request. These include law-enforcement authorities, authorities prosecuting administrative offences punishable by a fine, and financial authorities.
Personal data which you transfer through our website and the Internet are transferred in encrypted form. We use Transport Layer Security (TLS) encryption technology for this purpose. TLS technology encrypts and protects your personal data during transfer via our website and the Internet. Our website can include links to other websites. If you use such links you will be directed automatically to another website. We assume no liability for the data privacy regulations of such websites. For your own security, you should carefully read the data protection regulations of the websites concerned.
The applicable version of this privacy statement can always be accessed at https://www.tuvsud.com/en/privacy-statement . This privacy statement only refers to tuvsud.com
02.10.2024
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