Choose another country to see content specific to your location

//Select Country

Factory Audit Services

Ensure vendors and suppliers meet your requirements

About Factory Audits

Retailers, importers and buyers all require a high level of confidence in the reliability, quality and production capacity of their vendors and suppliers. In situations where there is a limited pool of suitable supply chain partners, identifying or developing vendors who meet these requirements can pose real challenges. When vendors and suppliers fail to deliver the promised level of quality, your products may be rejected during the final production and inspection stages. These products may be barred from international markets if they do not meet international quality standards or legal and normative requirements.

A factory audit is a tailor-made program aimed at assessing a facility’s quality systems, workplace environment and capabilities in accordance with standards set by the client or TÜV SÜD. It ensures that your vendors and suppliers are able to undertake a specific order as per your requirements.

A factory audit ensures that the supplier or vendor can design and produce according to normative requirements. It also ensures that a new or existing manufacturer can deliver quality products, undertake continuous improvements and operate efficiently. An annual factory inspection determines if the products to be manufactured/certified fulfill the correct requirements. By providing a means to examine a factory’s structure, organisation, quality process and experience, the audit enables you to compare potential suppliers and select a viable source.

How To prepare for a factory audit

It is important to establish a Quality Management System for the product manufactured and prepare documents to be checked on site. The factory should conduct an internal audit and management review then initiate corrective actions to address any identified gaps before applying for a preliminary audit.

TÜV SÜD conducts technical audits at the business premises of vendors and manufacturers to enable them to understand the existing Quality Management System, improve quality towards a "zero complaints" goal, and produce according to normative requirements. Our auditors can follow any checklist specified or compile a checklist to match your requirements. We provide the evaluation report and recommendations for each process. Our experts also offer gap analysis and preliminary audit services.

TÜV SÜD's factory audit services

  • Gap assessment
    TÜV SÜD identifies areas of non-conformity in the supplier/vendor factory so that gaps can be targeted for improvement.
  • On-site factory audit
    We perform an evaluation of the supplier/vendor factory’s on-site quality system, workplace environment and capabilities. This can be done in accordance with standards set by the client, TÜV SÜD or requirements for certified products. Our factory audit confirms that the supplier/vendor can produce the ordered product quantity to the agreed quality and time specifications.
  • Report
    Our auditors prepare expert reports based on their observations as well as their subjective evaluations.
  • Follow-up audit
    We follow up on the initial audit to determine if the supplier/vendor factory has made improvements based on the recommendations of the previous report.

 

SURVEILLANCE

STAGE 1/STAGE 2

RECERTIFICATION

Possible Approach:

  • 100% remote
  • Combination of remote/onsite later in 2020
  • Postponement must be done in 2020

Possible Approach:

  • Stage 1: 100% remote
  • Stage 2: 100% remote
  • Stage 2: Combination remote/onsite (later date)
  • Postpone

Possible Approach:

  • 100% Remote
  • Combination remote/onsite before end of 2020
  • Postpone up to 6 months – request certification extension

PED Quality Audits

SURVEILLANCE

UNEXPECTED VISIT

RECERTIFICATION

Possible Approach:

  • Combination remote/onsite later in 2020
  • Postponement must be done in 2020
  • 100% remote

Possible Approach:

  • Theoretical part remote
  • Perform an example final inspection, but it does not count as an official final inspection

Possible Approach:

  • Combination remote/onsite before Certificate expires
  • Postpone up to 6 months – Auditor issues the 6 months extension and performs a full audit on-site within those 6 months.
  • Auditor performs the theoretical part remote, issues an extension for 6 months and performs the practical part on-site within those 6 months.

Annex 4.3 Material Manufacturer Audits

SURVEILLANCE

RECERTIFICATION

Possible Approach:

  • Combination remote/onsite later in 2020
  • Postponement must be done in 2020

Possible Approach:

  • Combination remote/onsite before end of 2020 or early 2021
  • Postpone up to 6 months – Letter for Germany must be submitted before the certificate expires with document review and extra fee. Germany will sign the letter for a 6 month extension.

Next Steps

Select Your Location

Global

Americas

Asia

Europe

Middle East and Africa