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Software for used car dealers

Streamline your vehicle handling processes with our used vehicle management software solutions.
Vehicle Software

What is software for used car dealers?

TÜV SÜD’s used car software solutions help you to streamline and efficiently manage your vehicle handling processes. Our used car dealership management software tools cover the entire used vehicle remarketing process. From central order management to used car pricing, our digital tools support you to achieve your business goals.

Why software for used car dealers is important

Growing digitalisation is increasing automotive market complexity and the speed of change. Manufacturers developing connected vehicles are pushing autonomous driving and alternative forms of mobility. Buyers are increasingly using social platforms and the web to make their decisions. To compete in this increasingly digitalised world and offer the best quality customer service, you need the most up-to-date tools and used car software.

TÜV SÜD’s IT tools offer you transparency and efficiency in your used car management process. We ensure uniform processes, particularly in the case of real-time expert opinions. These are handled using a standardised process and transmitted to the right contact person within seconds.

How TÜV SÜD can help you with software for used car dealers

TÜV SÜD has a long history in transportation and safety, with years of experience in fleet management, automotive safety, and leasing company solutions, among others. Our expertise and software tools provide the best services for your used car sales process management and related vehicle remarketing processes. Our customer-centric approach to quality and safety translates into solutions that bring long-term value to your business. This helps you to improve the value of the vehicle remarketing services provided to your customers.

Get started with TÜV SÜD 

Partner with us to optimise your vehicle remarketing business with our digital solutions and software for used car dealers.

What our digital solutions and software for used car dealers include

Our used car dealership management software solutions help you offer a high-quality service focused on satisfying the needs of your customers. Our IT solutions for car dealers include the following digital tools and software:

TAM – Central order management for the used car process

Our vehicle order management system tool TAM (TÜV SÜD Order Management) supports you in the coordination and management of your decentralised orders. Via the TAM online platform, we control your order management nationwide on your behalf.

Our in-house scheduling department monitors all your order processing in real time. A traffic light-based alert system ensures that we stay up-to-date and process your orders on time. This provides your business with the highest level of transparency and reliability.

TIM – Standardised used vehicle appraisals

TIM (TÜV SÜD in Motion) was developed to make our assessments even more accurate and faster. It provides you with increased transparency, efficiency, and high-quality vehicle appraisals.

TIM is a portable end device that supports our vehicle manager throughout the used car process in your business. Our experts use a tablet to work through the vehicle’s reduced value appraisal checklist. The results are transmitted directly to a responsible person. This includes the appraisal, valuation, and testing of your used vehicles at the leasing return. All the work steps taken by our vehicle manager are recorded by TIM. This gives you a detailed overview of services rendered.

CarManager ONE – Used car software for electronic vehicle dossiers

CarManager ONE is a web-based used car dealership management software that supports your sales process management, shortening waiting times to increase your revenue.

CarManager ONE provides you with a universal electronic vehicle dossier on your PC or your tablet. You can generate a digital dossier for every vehicle that passes into your inventory. From that point on you will have an overview of all activities, from initial assessment to delivery. If you also use TIM, appraisal data can be transferred to CarManager ONE in a matter of seconds via an interface. This allows you to have all the important information in one place.

All processes are actively controlled by CarManager ONE and directly assigned to the relevant employees. After completing a job, the system automatically triggers the next one and assigns it to the responsible employee. A transparent monitoring process provides you with real-time information on stock processing status (activities, costs and times). 

Each vehicle can be assigned a QR code so employees can quickly call-up the processing status and complete their finished job. A vehicle’s location can also be tagged in CarManager ONE.

NUMoS – Assures transparency in used car management

NUMoS (National Used Car Monitoring System) is a web-based control tool for monitoring your used car business figures, helping you to take targeted measures to improve your profit situation.

With just a few clicks, NUMoS gives you a transparent and detailed overview of all relevant KPIs that reflect the economic situation of your used car department, helping you to manage your used car business more efficiently. With the help of clearly designed graphics and tables, you can identify deviations from your plan at an early stage. This helps you to react to market changes more quickly and optimise your used car portfolio in line with demand. Optimising your inventory management by streamlining the monitoring process to achieve higher profits gives you a significant competitive edge.

Used vehicle pricing tool – Quickly determine the price of your used cars

Used car purchase and sales price calculation is a time-consuming task. Added to this, almost every salesperson uses their own calculation scheme to determine prices. This results in an inefficient pricing policy and lower profits. Our used vehicle pricing tool prevents miscalculations, saves valuable time, and increases your earnings.

Using a standardised processes for current purchase and sales pricing, our used vehicle pricing tool helps car dealers to determine the optimal purchase and sales price in a matter of minutes. An additional profit of around €300 to €500 per vehicle is possible after just three months, if our tool is used consistently.

Frequently asked questions (FAQs)

Why is it important to efficiently track and manage your vehicle orders?
Managing and controlling order status is not always easy but is becoming more important in our digital age. Our vehicle order management software ensures that you have a consistent overview of all your vehicle orders, giving you complete transparency.

Using our TAM vehicle order tracking tool, our agents take care of your order tracking process in real time. This saves you time and delivers the best service to your customers.
Why is the digitalisation of comprehensive used vehicle appraisals and assessments important?
Modern vehicle lifecycle management processes at the dealership, in the fleet, or in finance services require digitised expert services. This provides a seamless IT infrastructure for further processing or integration into customer-specific IT environments. Our TIM tool was developed specifically for used vehicle assessment. It streamlines and digitises the entire process, forwarding the appraisals directly to your systems. Our used car assessment tool records all the working steps of our vehicle managers, giving you greater transparency of the vehicle evaluation process.
Why is it important to control and manage your used vehicle sales process?
The high volume of used cars on the market can sometimes make it difficult for you to reach prospective buyers. While your potential customers are looking for cars, your inventory needs to be updated with all the used vehicles you have on your fleet.

Used car sales inventory management software allows you to digitally organise your vehicles, store all the necessary information, and manage your inventory to optimise efficiency.
What are the main features of CarManager ONE software in detail?

Our used car sales inventory management software offers a wide range of features and benefits for car dealers:

Simple data acquisition 

  • Digital vehicle dossiers can be created in seconds with just a few clicks.
  • No need for paper files.
  • Effortless import of inspection reports generated by TÜV SÜD TIM software.
  • Management of multiple locations in one system.
  • Fully web-based online tool, no installation required.

Transparent control of the processes

  • Detailed control of the entire process chain.
  • Determination of throughput times in all process phases.
  • Proactive outlier management for all activities.
  • Overdue jobs are displayed transparently using a traffic light system.

Note: Field tests have shown that an average of three waiting days are saved just by increasing transparency in process handling.

Comprehensive vehicle information

  • Universal maintenance of the digital vehicle dossier wherever you are.
  • Live insight into the processing status of each vehicle.
  • History of all actions carried out on the vehicle.

Active controlling of all important key figures

  • Solid determination and documentation of the vehicle condition.
  • Continuous monitoring of throughput and waiting time.
Why is it important to have a used car monitoring software?
Having a tool that allows you to monitor and analyse your used car business figures digitally is essential for success. NUMoS gives you the figures transparency you need to rank your car dealership in the market. This is because there is often no information available on vehicle assortment, days on the road, gross revenues, and repair costs. Price adjustments and assortment design are often based on gut instinct, rather than being adapted to real market changes.

With just a few clicks, NUMoS gives you a transparent and detailed overview of all relevant KPIs that reflect the economic situation of your used car department. This helps you to manage your used car business more efficiently and generate greater profits.
What is a used vehicle pricing tool?
Determining the value of a used car is not always an easy task. Its value depends on many factors, such as model, mileage, features, or the condition of the vehicle. To make this task easier for you, we have developed a used vehicle pricing tool. In a few simple steps it provides you with an estimate of the price of your used vehicles.

Offer prices are created based on comparative data from the various used car exchanges. The used car pricing software checks market prices quickly, a task that would take a long time if done manually. In addition, the standardised search procedure ensures uniform pricing in all branches, providing more transparency and process reliability.

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