Automotive remarketing solutions

Automotive remarketing solutions and digital tools offer OEMs, car dealers, fleet managers, and leasing companies greater control over selling and reuse of company, fleet, and lease vehicles. This includes vehicles already in use and those that have reached the end of their fixed term. Effective automotive remarketing solutions enable used vehicles to be efficiently refurbished and traded again. Nowadays this becomes even more important as the players in the used vehicle industry are facing increasing pressure and competition from new online marketplaces that provide buyers with more options to choose from.

TÜV SÜD supports the used vehicle industry in responding to existing challenges. We help you to enhance and optimise your business processes, ultimately boosting revenue and efficiency. Our commitment is clear: providing reliable car dealership services in an increasingly digitalised world. How do we achieve this? Find out more in the video below.

In today's world, sustainable mobility services, solutions, and markets are becoming increasingly important. Vehicle remarketing helps manufacturers, dealers, and fleet managers maximise the value of used vehicles through efficient resale, supporting a sustainable automotive market. By moving your inventory quickly and cost-effectively, you increase the value of your vehicle portfolio. Faster turnaround times maximise the resale price of returned vehicles. 

Vehicle remarketing provides consumers with affordable alternatives to new cars, catering to a growing demand for cost-effective and environmentally friendly mobility options. As the automotive industry shifts towards electric and connected vehicles, efficient remarketing processes ensure that older models are not wasted, contributing to a circular economy and reducing overall environmental impact. Developing and implementing a successful vehicle remarketing strategy thereby removes the complexity of managing multiple providers. 

You can also maintain a competitive edge and establish yourself as a trusted dealer by improving operational management and achieving your business objectives. Delivering consistent quality standards by establishing uniform training, processes, and measurements within your dealership and across your network will help you achieve this. Your staff will be trained to maximise efficiency and ensure the best possible customer service.

TÜV SÜD has a long history in transportation and safety, with over 100 years of experience providing solutions for safe mobility worldwide. Our interdisciplinary experts provide you with complete solutions for digital vehicle remarketing. This ensures your business is ready for future mobility needs.  

We are recognised as a neutral and independent third-party inspection service provider that focuses on providing value to stakeholders rather than shareholders. Our customer-focused approach to quality and safety delivers solutions that provide long-term value to your business. We help you to minimise operational, occupational, and safety risks. 

Our experts examine different aspects of your business and advise on how to optimise operations. Depending on your business objectives, to ensure consistent service standards, we provide customised solutions that address each stage of the value chain. This includes vehicle acceptance, value assessment, vehicle reconditioning, after-sales, and training.

TÜV SÜD's automotive remarketing services include integrated solutions that support you at every stage of a vehicles' lifecycle.

Car dealership management services

We support you with various advisory and assessment services to enhance your car dealership services and OEM businesses. Our advisers take a close look at your used car management processes. This includes purchasing, marketing, and calculation processes. We identify weaknesses and provide clear recommendations for improvement. Our car dealership management services include:

• Environmental audits – We provide specialised workshop and car dealership service audits based on government regulations.
• Performance audits – We conduct performance audits and mystery shopping services based on individual requirements.
• Conceptualisation for used car display – We help you improve the layout of your used-car point of sales and online presence.
• Occupational safety – Our experts review accident prevention regulations and provide occupational safety services and training at your workplace.
• Used vehicle process certificate – We help you to demonstrate system quality and prove you have established efficient processes in your used car dealership business. The process analysis audit follows certification standards, and evaluations are based on defined used car KPIs.
• Used car dealership coaching – Based on a 6P strategy (process, presentation, promotion, profit, products, and personnel) our experts work with you to optimise your used vehicle operations.
• Customised and individual training – Our seminars fulfil the training needs of owners, managers, and sales managers. It addresses topics like used car and new car process, after sales process, process consulting, and business digitalisation.

Used vehicle management services

To maximise your margins, our experts coordinate repairs, used car reconditioning, and independent assessments. TÜV SÜD’s used vehicle certificate assures the reliability and quality for your vehicles. This is based on a robust report which demonstrates that the vehicle has undergone an independent technical evaluation.

Quality and process optimisation with web-based tools

We implement solutions for process optimisation within the digital vehicle remarketing cycle. This includes computer-based tools that automate your processes for better efficiency. Our core technologies are:

• Used car process management software CarManager One – You can optimise your process control and create an electronic vehicle file. You will always have an overview of all activities, from initial assessment to delivery.
• Used car pricing tool – You gain a quick determination of fair market purchase and sale prices for used cars. This tool potentially reduces the entire pricing process by 75 per cent to only 10 minutes in a five-step process.
• NUMoS tool – Delivers a thorough analysis of all relevant key performance indicators (KPIs). This will help you achieve financial transparency and increase management effectiveness.

Vehicle appraisals

Our appraisals and assessments determine a used vehicle’s condition and value for commercial purchase and remedial maintenance calculations. We offer:

• Remote inspections with  BlueNOW! – You gain a fast and independent digital pre-assessment of your used vehicle condition with support from an expert who will guide you through the whole process. 
• Used car certificate – Proof that a vehicle is in good condition and has undergone third-party testing and assessment.
• IM tablet-based vehicle appraisals – Our mobile appraisal delivers real-time certainty about a vehicle‘s condition. Our vehicle manager uses TIM to create standardised appraisals and shares them with the relevant managers within seconds.
• TAM order management – Ensures that order distribution is optimised and delivered in the shortest time. We use TAM to control vehicle management orders nationwide on your behalf.
• Sales photos & data with PhotoFairy – Uses appealing vehicles photos for optimal marketing. The tool offers a complete solution, from the creation and editing of photos to 360° image presentation.

Damage assessment

This step is an essential element of the used car remarketing process. Our innovative services speed up your used vehicle handling and purchasing process by identifying and reporting potential vehicle damage. Our vehicle remarketing services include:

• Digital Vehicle Scanner (DVS) – With the DVS box you gain a quick automated check of your vehicle condition, damages, and repair demands.
• Damage assessment report – Receive a damage assessment report which also covers issues related to insurance settlements.