Quality Management Awareness
This comprehensive program is structured to deepen participants' insights into the intricate realm of quality management. Participants will delve into the intricate landscape of customer requirements, gaining a nuanced understanding of how to align processes to meet these demands effectively.
Furthermore, the course unfolds the 7 principles of quality management, providing a robust framework for participants to integrate into their operational perspectives. Emphasis is placed on fostering a process-oriented approach, empowering participants with the tools and knowledge to navigate the complexities of quality management seamlessly.
By the end of the program, participants will not only grasp theoretical concepts but also acquire practical skills that can be applied in various professional settings.
In this training, you will learn why quality management is a valuable concept for your company as well as for you as an employee. How do you contribute to the system of quality management? How do you experience quality as a customer and what can you transfer to the expectations of customers?
It describes as well the core concepts of quality management such as risk-based thinking, the PDCA cycle and the process approach. Some video clips facilitate vivid learning.
All employees regardless of position or workplace.
30 Minutes
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