EN 50518 certification for alarm receiving centres

Alarm receiving centres (ARCs) are essential infrastructure responsible for monitoring, receiving, and processing alarm signals for multiple entities, including fire services, rescue operations, and industrial facilities. The European Standard EN 50518 was introduced to ensure the reliability and safety of ARCs through a comprehensive set of technological, operational, and organizational requirements. 

With increasing demand for enhanced security and the growing trend towards achieving EN50518 certifications, ARCs are expanding their capabilities. This trend is driven by a focus on international benchmarking, ensuring operational efficiency, and improving customer trust.

Compliance with EN 50518 is critical for ARCs as it ensures they meet rigorous safety and operational standards, minimising risks and maximising response efficiency during emergency scenarios. Compliance helps ARCs safeguard their infrastructure investments. Customers and insurance companies increasingly demand proof of EN 50518 certification.

Operators must meet strict requirements to comply with EN 50518, which requires alignment with current operational and technical standards. TÜV SÜD’s certification services support ARCs in achieving these standards, thus enhancing infrastructure reliability and customer confidence.

Combining multiple certifications can be a complex process, but it offers significant opportunities for cost savings. TÜV SÜD, as a trusted third-party provider, is uniquely positioned to add value by optimizing this process.

TÜV SÜD has long-standing experience in security and surveillance services, partnering with clients to provide efficient and cost-effective solutions.

Certifications from TÜV SÜD provide international benchmarking, ensuring that clients meet the highest European standards.

With regular DAkkS accreditations, TÜV SÜD guarantees the highest standards of assessment and certification, contributing to sustainable business continuity.

EN 50518 certification by TÜV SÜD follows the scheme outlined below. Audits can be held in German, English or French.

• Identification and documentation of any non-conformities of your ARC with the current revision of the standard (delta analysis).
• Development of corrective actions to ensure compliance with the standard.
• Certification of conformity with the standard.