Clients´ Journeys Uncovered

At TÜV SÜD, we work closely with our customers to deliver solutions that address their unique needs and drive meaningful outcomes. Through this series of success stories, we invite you to step into our world and explore how we tackle challenges, create innovative solutions, and support our clients in achieving their goals.

Each story offers a behind-the-scenes look at the collaborative journey between TÜV SÜD and our customers, highlighting real-world applications of our expertise. From addressing technical complexities to navigating certifications, our work demonstrates a commitment to customer-centric problem-solving and excellence.

GKN Hydrogen is a pioneer in industrializing metal hydride storage technology. At the core of their innovation is a unique activation process that allows the metal hydride to absorb and release hydrogen effectively, offering a reliable and efficient solution for energy storage.
Together, we’ve achieved a milestone project that redefines hydrogen storage and fuel cell solutions for renewable energy and industrial applications. Here is a glimpse of our journey:

• Vision: GKN Hydrogen aimed to advance its metal hydride storage and hydrogen fuel cell solutions for renewable and industrial use.
• Challenge: Overcoming the complexities of navigating responsibilities, adhering to regulations, and meeting standards to ensure smooth and successful market access.
• Solution: Through close collaboration and expert guidance, TÜV SÜD provided technical insights, regulatory expertise, and best practices to ensure compliance and success.

This project didn’t just address an immediate challenge - it laid the groundwork for future advancements in sustainable energy solutions.

Embotech provides automated driving solutions that enable vehicles to operate autonomously in various environments such as passenger car factories. These solutions enhance safety and operational efficiency by autonomously transporting vehicles from conveyor belts to logistics areas.
Together with Embotech, we accomplished a landmark project that elevates automation and safety to an entirely new level. Here is a glimpse of our journey:

• Vision: Embotech’s automated driving solutions made use of TÜV SÜD’s expertise in functional safety to ensure safe vehicle movements inside factories.
• Challenge: Unlike public roads, factory driving scenarios don't adhere to standard traffic regulations; instead, they demand customized machine safety frameworks, treating vehicles as machines in the factory.
• Solution: Through workshops and a collaborative approach, we identified potential risks and Embotech implemented safety measures, even in the absence of existing blueprints.

Compleo Charging Solutions, now part of the global KOSTAL group with deep roots in the automotive industry, specializes in developing innovative charging solutions for electric vehicles. As a trailblazer for e-mobility in Germany and Europe Compleo recently unveiled its high-power DC charging station, the eTower 200 - marking a significant step forward in advancing e-mobility infrastructure. Together, we’ve worked on a key project that highlights our strong collaboration and sets a new standard for high-power DC charging solutions and certification.

Here is a glimpse of our journey:

• Vision: Launching the eTower 200 DC charging station with smooth market entry and compliance.
• Challenge: Addressing new DC charging standards and ensuring regulatory clarity.
• Solution: TÜV SÜD provided streamlined communication, regulatory guidance, and in-house testing support for fast and seamless certification.

Wanbang Digital Energy is a comprehensive business in the new energy industry, specialising in charging equipment. It owns StarCharge, a leading unicorn company in Asia in charging equipment.

• Vision: StarCharge is not only shaping the future of charging equipment but also setting new standards for all Chinese new energy companies.
• Challenge: The client was under significant time pressure requesting board testing and certification to be completed within just two months. So, the biggest challenges in this project were showcasing TÜV SÜD professionalism and earning StartCharge’s trust.
• Solution: Our solution involved a structured, organised, and collaborative approach featuring direct engagement, precise planning, continuous communication, and efficient utilisation of global resources.

Watch the full interview for more insights.

Lead is one of the world’s largest suppliers of new energy manufacturing equipment, specialising in eight industries, including lithium-ion batteries and photovoltaic intelligent equipment.

• Vision: Lead focuses on design, engineering and the construction of advanced manufacturing solutions catering to major players in the automotive, renewable energy and technology sectors worldwide.
• Challenge: Lead was working on a manual pilot line for lithium battery cell equipment, aiming to meet the requirements of overseas customers.
• Solution: TÜV SÜD developed a comprehensive solution after multiple discussions, covering training, design review, safety inspection and testing services.TÜV SÜD helped the customer to overcome industry challenges and establish a strong foundation for global expansion.

Watch the full interview for more insights.