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Universal Customer Interface (UCI)

For Product Service: Customer portal to manage and streamline your quality and compliance processes
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Digital solution for testing, auditing, inspections and certifications

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Digital solution for testing, auditing, inspections and certifications

TÜV SÜD’s new customer portal lets you submit test and service requests, complete regulatory forms, exchange documents, track project progress, and obtain certifications online. It is designed to help you bring products to market that meet regulatory requirements and business compliance.

What you can do with Universal Customer Interface

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    Submit service requests directly

    Submit your test and service requests online for product testing and certification, audits and inspections.

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    Track and manage project progress

    Check status updates, timelines and related documents.

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    Submit regulatory application forms

    Complete regulatory application forms and exchange project specific documents on the platform.

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    Manage and obtain certificates online

    Access and manage the digital certifications related to your projects.

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    Simplify and boost operational efficiency

    Optimise operational efficiency by doing everything you need on one intelligent platform.

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    Collaborate with your TÜV SÜD contact

    Make your workflow seamless using UCI’s collaboration and communication tools.

Empowering you to manage your workflow

No more chasing test results. No more projects running unsupervised. Universal Customer Interface allows you to manage your workflow any time and any where.

For consumer, commercial, medical products & services

For consumer, commercial, medical products & services

Submit a request on UCI such as product testing, product certification and global market access. Get a complete overview of project information, tasks, application forms and relevant documents.

For softlines (apparel, textiles & footwear), food and beauty

For softlines (apparel, textiles & footwear), food and beauty

Create new test request forms for your products. Monitor testing status and get online test results. Onboard your suppliers and external labs outside of TÜV SÜD to collaborate and communicate in one platform

A client project management tool like no other

Save time
Submit test and service requests online and track the status, results and certifications at the click of the button.

Gain full control
Access and manage timelines, documents, and digital certifications related to your projects.

Stay ahead
Optimise operational efficiency by doing everything you need on one intelligent platform.  Receive timely status updates and thereby reduce turnaround time.
 
Get complete visibility
Get easy access to all the current and past projects you have with TÜV SÜD on one intelligent platform. Enabling automated status notifications also keeps you informed round-the-clock.

Easy collaboration between team members and suppliers

Make your workflow seamless using UCI's collaboration and communication tools. Now, it's even easier to work with colleagues, TÜV SÜD account managers and laboratory personnel.
 

Download the UCI brochure

Find out how UCI can help you gain instant information on projects and test results. A user-friendly customer portal to help your businesses drive innovation.