Process Management - Implementation
- how process management works
- how you plan, carry out, check and modify a process
- what needs to be considered in each phase of the PDCA cycle
- The videos describe a specific situation for starting each individual phase.
- Start process management
- “Plan”: Planning the process
- Who is involved in the management of the processes?
- What do you have to communicate and how do you get your employees on board?
- What steps come next?
- What assessment criteria do you define and what key performance indicators can you use?
- “Do”: Working in the process
- What can I do now?
- “Check”: Analyzing and assessing the process
- How are processes analyzed and assessed?
- “Act”: Improving the process
- How are process improvements approached?
- What are the benefits of process management?
- What should be regarded on the whole?
Each video takes you one step further through the PDCA cycle. You will find out what tasks are necessary in each phase and then learn important details on the following cards.
You can familiarize yourself with the topic at any time and anywhere.
You are part of an interactive journey on which you are provided text, graphics, videos, podcasts or chatbots to widen your knowledge. Quizzes give you the opportunity to verify your learning progress.
System requirements
Supported browsers include:
- Chrome
- Safari
- Internet Explorer
- Firefox
Additional requires include:
- A high-speed internet connection will provide best results.
- An email address is required to register for courses.
- Microsoft Media Player or equivalent is needed to play audio and video files.
- Flash Player is used for content and interactive learning. If necessary, download and install Flash Player to ensure proper operation of course content.
What is included with the course?
Each course will include access to e-learning content, quizzes, and proof of completion. Additional resources may also be included, and this will vary by course.
Can I pause the course and log in to it anytime?
Certainly. The course allows the learner to take a break and return to it within the defined access period (typically 365 days).
Are there any quizzes in the middle of the course?
Our e-learning courses are designed to promote interaction between learner and content and often include quizzes. Quizzes are designed to help understand where successful learning has been achieved, and where opportunities for additional review exist.
Can I get a refund if I cancel my enrollment?
Refunds cannot be provided once a course is activated. Please be sure to review course information prior to activation.
What happens if I don’t finish the course within the access period?
The standard access period is 365 days to allow sufficient time to complete your course.
If you have questions, or require assistance, you may reach us at [email protected]
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