Frequently Asked Questions

Can TÜV SÜD Academy provide customized training solutions for organizations?

Yes, TÜV SÜD Academy can provide customized training solutions for organizations based on their specific requirements.

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Does TÜV SÜD Academy offer virtual classroom or eLearning courses?

Yes, TÜV SÜD Academy offers virtual classroom or eLearning courses that can be accessed from anywhere in the world.

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Helpdesk - FAQ - Does TÜV SÜD Academy provide training courses for beginners or only for experienced professionals?

TÜV SÜD Academy provides training courses for individuals at all levels, from beginners to experienced professionals.

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Does TÜV SÜD Academy offer any free resources or materials?

Yes, TÜV SÜD Academy offers free resources and materials on their website, including white papers, case studies, webinars, and more.

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Helpdesk - FAQ - How long are TÜV SÜD Academy's training courses?

The length of TÜV SÜD Academy's training courses varies depending on the course and the level of certification, ranging from one-day courses to multi-day courses. Our eLearning self-paced courses range from 20 minutes to 9 hours.

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Helpdesk - FAQ - Can individuals outside of the United States take TÜV SÜD Academy's training courses?

Yes, individuals outside of the United States can take TÜV SÜD Academy's training courses, as they offer online courses that can be accessed from anywhere in the world.

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Are the training courses offered by TÜV SÜD Academy recognized globally?

Yes, TÜV SÜD Academy's training courses are recognized globally and provide participants with industry-recognized certifications and qualifications.

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What happens if I miss a session?

Most of our courses require 100% attendance. Otherwise, certification is not valid. There’re no make up sessions. If they can’t attend a session must contact us immediately to see if we can help.

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What kind of training does TÜV SÜD Academy offer? Who can benefit?

The TÜV SÜD Academy provides an extensive range of training options in diverse fields, spanning from automotive and medical devices to quality and environmental management, safety management, aerospace, and more. Our training courses cover various topics including functional safety, high voltage, e-vehicles, hydrogen, MDR, IVDR, AI quality, and many others. TÜV SÜD Academy's training courses are suitable for individuals and organizations seeking to improve their knowledge and skills in technical and non-technical areas.

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Can I reschedule my course date?

Only if they re-schedule with more than 4 weeks before the start date. Otherwise, it needs to be evaluated on a case-by-case basis. To request a rescheduling, please contact TÜV SÜD Academy at [email protected] or call (978) 573-1997.

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What payment options does TÜV SÜD Academy accept?

TÜV SÜD Academy accepts various payment options, including credit card, wire transfer, and check.

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When will the courses be confirmed?

Courses are confirmed in advance. Courses are confirmed between 2-4 weeks in advance. Course details are sent 1 week before the start date. Payment is due at registration. Company payments (POs, invoices) are not responsibility of participants.

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What kind of certifications can I earn through TÜV SÜD Academy's training courses?

TÜV SÜD Academy offers various industry-recognized certifications, such as ISO 9001, ISO 14001, ISO 27001, ISO 45001, ISO 50001, AS9100, IATF 16949, and more.

Other certifications programs include:

·       ISO 26262 Second Edition Functional Safety

·       IEC 61508 Functional Safety

·       Qualified Electrician for High Voltage Systems in Motor Vehicles for Automotive Manufacturers and Suppliers

·       Automotive Cybersecurity according to ISO/SAE 21434

·       Industrial Cybersecurity according to IEC 62443

·       Smart Industry Readiness Index (SIRI) Assessor

·       AI Quality Certification Program

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How to cancel your booking?

Cancellation is free if made more than 30 days before the course start date. Between 15-30 days, a customer receives a refund of 50%. Less than 15 days before the start date, there is no reimbursement. This payment IS NOT considered a credit for any future course. However, changing the name of the registered participant is always possible, if communicated by email to [email protected] before the course start date.

What happens in case of postponement or cancellation of the courses?

TÜV SÜD Academy reserves the right to postpone or cancel the scheduled course by informing the interested parties. We offer transferring participants to future dates first. Only in case the new future doesn’t work, then we reimburse the payment.

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What are the billing and payment procedures?

If the customer is purchasing directly through the website (self-enrollment), payment is due at check-out and must be made by entering a valid credit card. Invoice is sent after payment is confirmed on a weekly basis. Customer is responsible of providing required billing information.

If the customer requires to pay by invoice (e.g. to register a large group), they must get support from an Academy Advisor by sending their needs to [email protected]

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How can I register for a training course with TÜV SÜD Academy?

You can register for a training course with TÜV SÜD Academy by visiting their website, selecting the desired course, and following the registration instructions.

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How does TÜV SÜD Academy stay up-to-date with industry developments and changes?

For more than 150 years, TÜV SÜD has been a globally recognized organization that specializes in quality assurance, testing, and certification services. Our services play a crucial role in the development of various industries by helping companies improve their products and services while maintaining the highest standards of quality, safety, and sustainability. The TÜV SÜD Academy provides a wide range of training and professional development courses, designed to enhance the skills and knowledge of individuals.

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What is the feedback from participants who have taken TÜV SÜD Academy's training courses?

Feedback from participants who have taken TÜV SÜD Academy's training courses is generally positive, with many citing the practical approach, experienced trainers, and industry-relevant content as key strengths.

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Helpdesk - FAQ - What if I have more questions?

Discounts are offered after 5 participants in the same class. Other discounts can be available based on different factors that are analyzed on a case-by-case basis. To learn more about discounts for groups or companies, they must get support from an Academy Advisor by sending their needs to [email protected]

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