Obtain ISO 9001 certification to ensure the quality of your services and/or products
Obtain ISO 9001 certification to ensure the quality of your services and/or products
On September 23, 2015, the International Organization for Standardization (ISO) published a major revision of the ISO 9001 standard. While the previous revision, dating back to 2008, introduced only a small number of new requirements, the new version is far more significant. It includes a number of important changes for organizations currently holding ISO 9001 certification, as well as requirements for those contemplating the development and implementation of a quality management system.
One new feature is the “High Level Structure (HLS)”. The new version is structured in accordance with the requirement of the ISO Directive, Annex SL 2013. In the future, the parties developing management system standards will use a consistent structure and outline, identical core texts and common terms and core definitions. This is to ensure that all sections of management system standards (for example, ISO 20121:2012 “Event sustainability management systems”) share the same section headings and core texts. The ISO 9001 and 14001 standards already use this HLS.
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ISO 9001:2015 |
ISO 9001:2008 |
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1. Scope |
1. Scope |
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2. Normative references |
2. Normative references |
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3. Terms and definitions |
3. Terms and definitions |
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4. Context of the organization |
4. Quality management system |
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5. Leadership |
5. Management responsibility |
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6. Planning |
6. Resource management |
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7. Support |
7. Product realization |
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8. Operation |
8. Measurement, analysis and improvement |
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9. Performance evaluation |
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10. Improvement |
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