Root Cause Analysis

How to Utilize Root Cause Analysis

View On-Demand Webinar

View On-Demand Webinar

Root Cause Analysis (RCA) is one of the top systematic processes to identify the true core of a problem or event

Implementing Root Cause Analysis correctly will also help mitigate future issues by setting a sound foundational structure. Our expert TÜV SÜD auditor Randall D’Amico will guide us through how to avoid common RCA mistakes.

Our on-Demand webinar will tackle these points:

  • Writing a clear problem statement
  • RCA methodologies
  • Brainstorming
  • Fishbone Diagram
  • A4
  • 5Y
  • Is/Is Not
  • Kepner Tregoe
  • Determining true Root Cause
  • Corrective action must address root cause
  • Verification of corrective action



About the speaker

Randall D'AmicoRandall D'Amico

Lead Auditor, TÜV SÜD

Randall began his ISO journey in 1993 and has a BS in Business Administration. He has seven years of experience consulting leading companies to ISO certification. Randall is a Lead Auditor for ISO 9001, ISO 14001, ISO 13485 and has been with TÜV SÜD for six years. He has a certificate from WPI in Process Improvement and has a varied background that includes: textiles, ship building, chemical technology and medical devices. Randall enjoys reading, hiking, music and food.


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