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Implementing Root Cause Analysis correctly will also help mitigate future issues by setting a sound foundational structure. Our expert TÜV SÜD auditor Randall D’Amico will guide us through how to avoid common RCA mistakes.
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Lead Auditor, TÜV SÜD
Randall began his ISO journey in 1993 and has a BS in Business Administration. He has seven years of experience consulting leading companies to ISO certification. Randall is a Lead Auditor for ISO 9001, ISO 14001, ISO 13485 and has been with TÜV SÜD for six years. He has a certificate from WPI in Process Improvement and has a varied background that includes: textiles, ship building, chemical technology and medical devices. Randall enjoys reading, hiking, music and food.
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