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Root Cause Analysis (RCA) is one of the top systematic processes to identify the true core of a problem or event. Implementing Root Cause Analysis correctly will also help mitigate future issues by setting a sound foundational structure. Our expert TÜV SÜD auditor Randall D’Amico will guide us through how to avoid common RCA mistakes.
Lead Auditor, TÜV SÜD
Randall began his ISO journey in 1993 and has a BS in Business Administration. He has seven years of experience consulting leading companies to ISO certification. Randall is a Lead Auditor for ISO 9001, ISO 14001, ISO 13485 and has been with TÜV SÜD for six years. He has a certificate from WPI in Process Improvement and has a varied background that includes: textiles, ship building, chemical technology and medical devices. Randall enjoys reading, hiking, music and food.
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