Privacy Statement

Privacy policy

Thank you for using our website at www.tuvsud.com/en-sg (the “Site”). For the purpose of this Privacy Policy, “TÜV SÜD PSB”, “we”, “our” or “us” shall refer to TÜV SÜD PSB Pte Ltd.

By accessing and using any part of the Site, you shall be deemed to have accepted to be legally bound by the terms of this Privacy Policy without limitation or qualification. If you do not agree to the terms of this Privacy Policy, please do not access or use the Site. Any continued access or use of the Site (whether this time or in future) will imply that you have accepted the terms of this Privacy Policy.

We take your privacy seriously and are committed to providing a safe online experience.  We believe in being transparent about our practices, which is why we have provided this Privacy Policy to explain how we collect, use and disclose your information.

1. Collection, Use and Disclosure of Personal Information

If you are only browsing this Site or using the search function, we do not capture data that allows us to identify you individually. This Site automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page(s) requested. Please refer to our [Google Universal analytics terms of use] for information on how Google Universal Analytics uses cookies. 

We collect personal information when you provide such information to us, such as when you submit a form to us, contact us with inquiries or provide feedback to us. By providing your personal information to us, whether or not through the Site, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. 

If you are providing personal data to us for and on behalf of another individual, you represent and warrant that you have obtained the necessary authority and consent to disclose such personal data to us for the relevant purposes, and that such information is true, complete and accurate.
We may collect, use and/or disclose your personal information for the following purposes:

(a) to provide and improve our services;
(b) for targeted online marketing;
(c) for billing and verification purposes;
(d) to contact you regarding any complaints, feedback, queries or requests;
(e) handling any issues which have come to our attention;
(f) to facilitate investigations into any suspicious or illegal activity on the Site;
(g) for internal administrative and management purposes;
(h) where required by any act, statute, law, or regulation, or by the order of a government authority or a court or tribunal of competent jurisdiction;
(i) such other purposes consented by you for which your personal information is collected; and
(j) any other purpose reasonably related to the aforesaid.

We may disclose your personal information to our partners, service providers and affiliates whom we have engaged to provide our services, to maintain this Site or to protect the security or integrity of this Site and our databases, or who provide us with operational and management support and services. We will use commercially reasonable efforts to ensure that such partners do not use your personal information for a purpose other than the purposes for which the personal information were originally given.

We may also disclose and transfer your personal information to our parent, subsidiary or related companies for the purposes of managing, operating, administering and conducting our business as a group.

2. Confidentiality

Save where expressly provided herein, we will not to reveal to any person, firm or company any which may come to our knowledge hereunder and shall keep with complete secrecy the personal information provided by you and shall not use or attempt to use any such personal information in any manner without your permission.  These restrictions shall cease to apply to information or knowledge which may come into the public domain other than as a result of any act or breach of this Privacy Policy by us.

3. Changing or Deleting Your Information

If you would like to change or delete your personal information or correct personal information that is inaccurate, incomplete, misleading or not up-to-date, please write to our Data Protection Officer as set out in paragraph 7 below. 

4. Security of Your Personal Information

The security of your personal information is important to us. Where appropriate, we use available technology to protect the security of communications made through the Site. However, as no data transmission over the Internet can be guaranteed to be completely secure, we cannot guarantee the security of any information you transmit to us, and you transmit such information at your own risk. We do not accept liability for the security, authenticity, integrity or confidentiality of any transaction and other communications made through the Site.

Internet communications may be susceptible to interference or interception by third parties. Despite our best efforts, we make no warranties that the Site is free of viruses or other unauthorised software.

You should take appropriate steps to keep your information, software and equipment secure. This includes clearing your Internet browser cookies and cache before and after using any services on the Site.

5. Third Party Websites

The Site may contain hyperlinks to and from other Internet websites. These websites may have different privacy practices from the ones described here. Since this Privacy Policy applies solely to this Site, please read the privacy statements of the other websites you visit.

6. Modification

The terms of this Privacy Policy may be changed from time to time. All changes will be posted on this page, and your access or use of the Site after such changes have been posted will constitute your agreement to the modified Privacy Policy and all of the changes. You should therefore read this page carefully each time you visit the Site.

7. Enquiries and Communication

If you have any enquiry with regard to this Privacy Policy or if you wish to request for access, or to correct or limit the processing of your personal data, please email or send your enquiry or request to the following person:

Data Protection Officer (DPO)
TÜV SÜD PSB Pte Ltd
1 Science Park Drive
Singapore 118221
Email: dpo@tuv-sud-psb.sg

Next Steps