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What are TÜV SÜD Product Certification Marks and how does it add value to my business?

TÜV SÜD certification marks and certificates represent third-party endorsement by a globally renowned organisation. It is a mark of distinction that serves as excellent marketing tools, enhancing the value of your brand and inspiring greater confidence among your business partners and end users. Around the world, the TÜV SÜD logo is widely recognised and respected as a trusted symbol of quality, safety and sustainability.

The management understands the importance of impartiality in our certification of products. We will use all reasonable efforts to manage all possible conflicts of interest and ensure objectivity of our certification services.

 
  • TERMS AND CONDITIONS
  • APPEALS AND FEEDBACK

    Step 1
    If there is any feedback, appeal or complaint with regards to TÜV SÜD PSB management systems certification, please write in by mail to Certification Department, TÜV SÜD PSB Pte Ltd at No. 1 Science Park Drive, Singapore 118221.

    Step 2
    Upon receipt of the appeal / complaint, TÜV SÜD PSB will send an acknowledgement to the appellant / complainant.

    Step 3

    The Certification Department, together with relevant parties, will evaluate and investigate the appeal / complaint received.

    Step 4
    Appellant / Complainant will be informed of the outcome of the evaluation and investigation.

    Step 5
    TÜV SÜD PSB, together with the relevant parties, will take the required actions determined for the resolution of the appeal / complaint.

    Step 6
    If actions required to be taken will exceed 2 months from the date of receipt of the appeal / complaint, the appellant / complainant will be given an interim update on the progress.

    Step 7

    Upon completion of the actions taken, appellant / complainant will be informed by TÜV SÜD PSB of the outcome of the actions taken.

     

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