Quality management involves various types of audits, each serving a distinct purpose. Understanding the different types of audits is crucial for effective quality management. The terminology can be confusing, especially since similar terms are sometimes used interchangeably. In this blog post, we explain what first-party, second-party, and third-party audits are and their objectives.
Understanding the distinctions between these types of audits helps organisations maximise the effectiveness of their audits:
A first-party audit, also known as an internal audit, is conducted within an organisation to assess its strengths and weaknesses against its own procedures or external standards. These audits can be performed by external auditors or employees of the organisation who are independent of the area being audited to ensure objectivity. The primary goal is to ensure compliance with internal processes and identify areas for improvement. First-party audits can be aligned with voluntary standards adopted by the organisation or mandatory regulations imposed on it. These audits are crucial for continuous improvement, as they allow organisations to proactively address issues before they escalate.
A second-party audit (also known as a supplier audit) is when a company audits a supplier to ensure contractual requirements are met. The company can also contract an external organisation to perform the audit. These external supplier audits are often specified in contracts and can focus on specific elements of interest to the customer. These audits are guided by the terms of the contract between the customer and supplier, focusing on ensuring that the supplier meets specific requirements outlined in the agreement. Because the results of second-party audits can impact purchasing decisions, they tend to be more formal than internal audits. These audits help ensure that the supplier’s products or services meet the contractual expectations and standards set by the customer.
Second-party audits can be conducted on-site by reviewing processes or they can be performed off-site by examining submitted documents. Second-party audits remain relevant even if the supplier is certified to ISO 9001, as they address specific contractual requirements beyond the general standard.
A third-party audit is conducted by an independent organisation to verify that a company's quality management system (QMS) meets established standards such as ISO 9001. These independent organisations, known as certification bodies or registrars, perform audits to ensure compliance with the chosen standard.
The process involves three main types of audits:
These audits provide external validation and give customers confidence that the company’s QMS adheres to recognised standards.
Third-party audits can result in various outcomes, including certification, licensing, fines, or other penalties, depending on the findings.
By knowing the differences and purposes of these three types of audits, you can help your company choose the appropriate audit type to achieve their quality management goals and improve overall operational efficiency.
If your organisation is interested in bespoke auditing services, please request a quote. Explore our website to learn more about our assurance services such as supplier audits, internal audits and gap analysis.
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