ISO 9001 Certification UK | ISO 9001 Audits UK

ISO 9001 Quality Management System (QMS) Certification

ISO 9001 Quality Management System (QMS) Certification

What is ISO 9001 certification?

ISO 9001 provides a quality management system (QMS) that companies use to ensure the quality of their products and services. QMS is based on quality management principles including 1) A Strong Customer Focus 2) The Involvement of Top Management 3) A Process-oriented Approach, 4) Continual Improvement.

Companies with ISO 9001 certification show that they have taken care to maintain high standards. This reduces the chance of product faults, recalls, or poor customer service. Ultimately, ISO 9001 certification and standards help ensure customer satisfaction.

Some examples of industries that commonly use ISO 9001 include:

• Manufacturing
• Construction
• Healthcare
• Information technology
• Financial services
• Food and beverage

What are the benefits of an ISO 9001 certification?

Why is ISO 9001 important? ISO 9001 certification demonstrates your organisation’s ability to consistently meet and exceed customer expectations. Many enterprise buyers and retailers require their suppliers to be ISO 9001 certified to minimise their risk of purchasing a poor product or service – being ISO 9001 certified boosts your sales potential. Achieving ISO 9001 certification can also improve your company’s financial position by saving costs and increasing profit. It can enhance your reputation with existing and new customers and give you a competitive advantage leading to an increase in business. Efficiency improvements provide better customer experience which can help you retain more customers and secure more repeat business.

A business that achieves ISO 9001 certification can attain significant improvements in organisational efficiency and product quality by minimising waste and errors and increasing productivity.

Our comprehensive guide to ISO 9001 (pdf) provides useful information on requirements and benefits.

Download our free TÜV SÜD ISO 9001 Guide


TÜV SÜD is a leading provider of management systems solutions, having issued tens of thousands of management systems certificates to businesses of all sizes across the globe. As an international certification body, TÜV SÜD can offer certification with Dakks, ANAB, Accredia and UKAS accreditation. Our dedicated global team of experienced ISO 9001 auditors help you explore the possibility of integrating your ISO 9001 certification initiative with other management systems. We can also act as a one-stop provider for all your management system certification needs by offering integrated management system services.

In addition to offering comprehensive evaluations and reports, we can provide you with our TÜV SÜD certification mark, which is globally recognised and synonymous with quality and safety.

HOW TO GET ISO 9001 certification

 Before you can start the certification process, your organisation will need to learn about the ISO 9001 standards, implement a QMS according to ISO 9001:2015 requirements and thoroughly document its effectiveness.

The certification process will follow these steps:

  1. Documentation review audit: TÜV SÜD evaluates your documentation and company records
  2. On-site audit: TÜV SÜD reviews the compliance of your actual activities to ISO 9001 requirements and company records.
  3. Close the gap: Your organisation identifies and implements measures to correct the root cause of any non-conformances identified by the audit
  4. Certification issuance: TÜV SÜD issues the ISO 9001 certification and certification mark
  5. Surveillance audits: Annual audit required to maintain certification validity (Unannounced audits may occur in special cases)

Want to improve your business processes and achieve ISO 9001:2015 certification in the UK?

Please contact us to discuss how we can help your organisation improve its QMS and gain ISO 9001 certification.


ISO 9001 FAQs

What are the 7 principles of ISO 9001?

These seven Quality Management (QM) principles form the basis of the requirements of ISO 9001:2015:

  1. Customer focus
  2. Leadership
  3. Engagement of people
  4. Process approach
  5. Relationship management
  6. Evidence-based decision making
  7. Improvement

Together these principles will help your organisation operate consistently, deliver better customer satisfaction and improve.

How much does ISO 9001 cost?

ISO 9001 costs vary depending on a number of factors including:

  • Size of your business
  • Number of company locations
  • Number of employees
  • Annual turnover
  • Industry or sector
  • Operational structure
  • Existing quality management systems and levels of documentation
  • Audit complexity

When budgeting for ISO 9001:2015 certification, you should consider costs for certification plus costs of implementation of the standard in your business. Please contact us to discuss your organisation’s requirements.

What is the current ISO 9001 standard?

The current ISO 9001 standard is ISO 9001:2015 which is the 5th revision of the ISO 9001 standard. It was published on 15 September 2015 and replaced the previous version, ISO 9001:2008. The ISO 9001 Quality Management System (QMS) is the world’s most popular quality management standard, with over one million certified organisations in 180 countries worldwide.


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