Choose another country to see content specific to your location

//Select Country

The 7 Basic Tools of Quality

Online Training Course

Course Description

Have you heard of the 7 basic tools of quality (Q7), but never really applied them in practice? This online training course uses a case study to describe all 7 tools of quality and to demonstrate their application. You will learn how the Q7 are interconnected and how they link root cause analysis to problem solving. This online course includes downloadable worksheets containing instructions and examples, enabling you to apply the 7 basic tools of quality in your own project with minimum effort.

Course Benefits

  • You will learn what the 7 basic tools of quality are and how they are used.
  • You will receive worksheet templates making it easy to apply the tools in your day-to-day work.

Who Will Benefit?

Quality assurance and quality management personnel.

Course Agenda

  • Introduction to methods and tools and the relationships between them based on a case study.
  • Presentation of the following tools:

Check sheet
Histogram
Pareto Chart
Scatter plot
Control chart
Ishikawa
5 Whys

  • Downloadable worksheet templates containing instructions and models for working with check sheets, histograms, Pareto charts, scatter plots, and control Charts.

Course Requirements

To ensure the course runs smoothly, you need an Internet connection and a web browser with Flash Player enabled as well as a standard PC with sound card and headphones, if possible.

Add to Cart

  • FAQs

    System requirements

    Supported browsers include:

    • Chrome
    • Safari
    • Internet Explorer
    • Firefox

    Additional requires include:

    • A high speed internet connection will provide best results.
    • An email address is required to register for courses.
    • Microsoft Media Player or equivalent is needed to play audio and video files.
    • Flash Player is used for content and interactive learning. If necessary download and install Flash Player to ensure proper operation of course content.

    What is included with the course?

    Each course will include access to e-learning content, quizzes, and proof of completion. Additional resources may also be included and this will vary by course.

    Can I pause the course and log in to it anytime?

    Certainly. The course allows the learner to take a break and return to it within the defined access period (typically 180 days).

    Are there any quizzes in the middle of the course?

    Our e-learning courses are designed to promote interaction between learner and content and often include quizzes. Quizzes are designed to help understand where successful learning has been achieved, and where opportunities for additional review exist.

    Can I get a refund if I cancel my enrollment?

    Refunds cannot be provided once a course is activated. Please be sure to review course information prior to activation.

    What happens if I don’t finish the course within the access period?

    The standard access period is 180 days to allow sufficient time to complete your course.

Next Steps

Select Your Location

Global

Americas

Asia

Europe

Middle East and Africa