Common challenges
Navigating national and international requirements
Our regulatory experts have detailed knowledge to help you get certifications and approvals in the most efficient manner to export products to global markets.
Demonstrating that your products have been certified to applicable standards
You need to ensure that you meet the standards to differentiate your product. We provide this credibility to the marketplace.
Streamlining and managing conformity processes
We improve market access and time-to-market for our customers and help you to bring products more efficiently to the market.
Delivering quality that adds value
TÜV SÜD certification marks and certificates are recognised internationally, representing third-party endorsement by a globally renowned organisation.
Need support for your challenges?
TÜV SÜD issues a wide range of product certifications and marks through our certification bodies and expertise in global market access.Discover our product certification services
Filter the services by one or more product categories, to find the most relevant services tailored to your needs.
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Impartiality, appeals and feedback
Impartiality
The management understands the importance of impartiality in certification of products. We commit to ethical conduct 'Code of Ethics', use all reasonable efforts to manage all possible conflicts of interest and ensure objectivity of our certification services.
Appeals and feedback
Step 1
If there is any feedback, appeal or complaint with regards to TÜV SÜD PSB Product Certification, please write in by mail to Certification Department, TÜV SÜD PSB Pte Ltd at 15 International Business Park, TÜV SÜD @ IBP, Singapore 609937.
Step 2
Upon receipt of the appeal / complaint, TÜV SÜD PSB will send an acknowledgement to the appellant / complainant.
Step 3
The Certification Department, together with relevant parties, will evaluate and investigate the appeal / complaint received.
Step 4
Appellant / Complainant will be informed of the outcome of the evaluation and investigation.
Step 5
TÜV SÜD PSB, together with the relevant parties, will take the required actions determined for the resolution of the appeal / complaint.
Step 6
If actions required to be taken will exceed 2 months from the date of receipt of the appeal / complaint, the appellant / complainant will be given an interim update on the progress.
Step 7
Upon completion of the actions taken, appellant / complainant will be informed by TÜV SÜD PSB of the outcome of the actions taken.