Stakeholder Engagement for Sustainability Professionals
At the end of this training, participants will be able to:
- Analyze the concept of Stakeholders, Stakeholder mapping and Stakeholder engagement process
- Identify issues relevant to the organization
- Select the relevant stakeholders and their level of influence
- Practical examples on stakeholder involvement
- Learn the techniques and risks
Who Should Attend?
This training course is suited to CSR/Sustainability professionals, and everyone who is involved in engaging with stakeholders and developing business partnerships and relationships (including Communication and Marketing Managers, CSR and Sustainability Managers, Sustainability Report Managers, Consultants, Corporate Affairs, HR, H&S, External Relations).
Course Agenda
Part 1. What is meant by stakeholder engagement
Definitions, purposes and overview of the stakeholder engagement process.
Part 2. Planning and preparation for stakeholder engagement
Recommendations, actions and tools proposed by the AA1000 SES standard – 2015.
Part 3. Implement and improve stakeholder engagement
Recommendations, actions and tools proposed by the AA1000 SES standard – 2015 examples and good practices.
Part 4. Stakeholder engagement and social reporting
The stakeholder perspective in the GRI Sustainability Reports and Guidelines.
Course Description
This training session builds the core of stakeholder management enabling participants to develop an enhanced understanding of how effective stakeholder engagement relates to business strategy and the long-term benefits of such approach:
- Stakeholder engagement
- How to conduct a Stakeholder Mapping
- Best practices on Stakeholder engagement
- Interconnection with the Materiality Processes
- Tutorials and case studies
Benefits
Participants will be equipped with the tools and techniques to:
- Execute a structured stakeholder engagement process
- Maximize stakeholder positive impact and minimize business risks
- Improve decision-making within an organisation based on the outcomes of stakeholder engagement
Methodology
Instructor-led training in a virtual classroom. This means the course is Live Online. Participants will learn through online teaching. Lectures, case studies, group exercises, discussions, problem solving, examples with explanation, assignments and/or quizzes happen in the virtual classroom training. Participants need to connect to the class from any internet accessible location. Each module is delivered live using webinar technology, creating a virtual classroom learning environment. Live sessions provide you with direct access to the trainer so you can ask questions, understand complex concepts and share ideas with peers. Webcam and microphone are REQUIRED to interact with the instructor and/or other participants.
The course content and structure are designed by the domain experts from TÜV SÜD.
With immense experience and knowledge in the relevant standards, our team of product specialists and technical experts at TÜV SÜD, developed the course content based on current business landscape and market requirements.
Learning Assessments
Certificate of Attendance
Prerequisites
None.