ISO 9001:2026 – Understanding and Implementation

This course is intended for:

• Quality managers and quality professionals.
• Quality coordinators and management representatives.
• Process owners and process managers.
• Operational and departmental managers.
• Team leaders and supervisors.
• Employees involved in Quality Management Systems.
• Personnel supporting ISO 9001 implementation or transition projects.
• Internal auditors seeking stronger implementation knowledge.
• Process improvement specialists.
• Employees working within certified organizations.
• Individuals responsible for maintaining and improving a QMS.
• Anyone seeking comprehensive knowledge and practical application skills related to ISO 9001:2026.

Day 1 – Understanding ISO 9001:2026

Introduction to Quality Management

• Quality management fundamentals
• ISO 9000 family of standards
• Quality concepts and terminology
• PDCA cycle

Structure of ISO 9001:2026

• Harmonized Structure
• Process approach
• Working with the standard
• Understanding requirements

Clause 4: Context of the Organization

• Internal and external issues
• Interested parties
• Scope of the QMS
• Process management

Clause 5: Leadership

• Leadership and commitment
• Quality policy
• Roles, responsibilities and authorities
• Quality culture

Clause 6: Planning

• Risks and opportunities
• Quality objectives
• Planning changes

Clause 7: Support

• Resources
• Competence and awareness
• Communication
• Documented information

Clause 8: Operation

• Customer-related processes
• Design and development
• Supplier management
• Production and service provision
• Control of nonconforming outputs

Clause 9: Performance Evaluation

• Monitoring and measurement
• Internal audits
• Management review

Clause 10: Improvement

• Continual improvement
• Nonconformities
• Corrective actions

ISO 9001:2026 Revision Update

• Revision overview
• Latest developments and implications

Day 2 – Practical Implementation of ISO 9001:2026

Module 1: ISO 9001:2026 Interpretation and Application

• Interpreting ISO 9001 requirements
• Organizational context
• Interested parties
• Practical implementation approaches

Module 2: Risk and Opportunity Management

• Risk-based thinking
• Strategic and operational risks
• Risk identification and assessment
• SWOT analysis
• PESTEL analysis
• Risk matrices
• Risk treatment strategies

Module 3: Quality Objectives and Planning

• ISO 9001 Clause 6.2 requirements
• Developing measurable objectives
• Alignment with strategy
• Monitoring and evaluation
• Introduction to OKRs

Module 4: Process Performance and Measurement

• Process effectiveness and efficiency
• KPI development
• Process metrics
• Performance monitoring
• Performance evaluation

Module 5: Nonconformity Management and Improvement

• Complaints and nonconformities
• Containment actions
• Corrections
• Corrective actions
• Root-cause analysis
• Continual improvement

Module 6: Practical Workshops

• Risk and opportunity exercises
• Quality objective workshops
• KPI development exercises
• Nonconformity case studies
• ISO 9001 compliance assessments
• Clause interpretation activities

ISO 9001 is the world's most widely adopted Quality Management System standard and provides organizations with a structured framework for meeting customer requirements, improving operational performance and driving continual improvement. As organizations prepare for the transition to ISO 9001:2026, understanding both the requirements of the revised standard and their practical implementation becomes essential.

ISO 9001:2026 – Understanding and Implementation is a two-day instructor-led training course that combines the content of ISO 9001:2026 – Standard Knowledge in Brief and ISO 9001:2026 – Practical Knowledge for Users into one comprehensive learning experience. The course provides participants with a complete understanding of the standard's structure, terminology, principles and requirements while developing the practical skills needed to apply them effectively within a Quality Management System.

During the first day, participants gain a solid understanding of quality management concepts, the ISO 9000 family of standards, process-oriented thinking, risk-based thinking and the clause structure of ISO 9001:2026. The course systematically reviews the requirements of the standard from organizational context and leadership through planning, support, operations, performance evaluation and continual improvement.

The second day focuses on translating requirements into practice. Participants learn how to evaluate organizational context, identify and manage risks and opportunities using practical tools such as SWOT analysis, PESTEL analysis and risk matrices, establish meaningful quality objectives, develop process performance indicators and monitor organizational performance. Practical workshops and real-world examples help learners understand how ISO 9001 requirements can be successfully integrated into existing business processes.

The course also addresses nonconformity management, root-cause analysis, corrective actions and continual improvement activities. Through a combination of presentations, facilitated discussions, case studies and hands-on exercises, participants gain the knowledge and confidence needed to support ISO 9001:2026 implementation, maintenance and continual improvement initiatives within their organizations.

By attending this course, you will:

• Gain a comprehensive understanding of ISO 9001:2026 requirements and their practical application.
• Understand the principles and terminology of quality management.
• Learn the structure and logic of ISO 9001:2026 and confidently navigate its clauses.
• Understand the relationship between the PDCA cycle and ISO 9001 requirements.
• Develop practical skills for implementing and maintaining a Quality Management System.
• Learn how to analyze organizational context and interested-party requirements.
• Understand risk-based thinking and apply risk and opportunity management tools.
• Use practical methods such as SWOT analysis, PESTEL analysis and risk matrices.
• Establish measurable quality objectives aligned with organizational strategy.
• Develop and evaluate meaningful process KPIs and performance indicators.
• Improve the management of nonconformities, complaints and corrective actions.
• Strengthen continual improvement practices within the organization.
• Gain confidence in assessing compliance against ISO 9001 requirements.
• Learn through practical exercises, workshops, group work and case studies.
• Stay informed about the latest developments associated with the ISO 9001:2026 revision.

This course combines theoretical knowledge with practical implementation activities through:

• Expert instructor-led presentations.
• Structured explanations of ISO 9001:2026 requirements.
• Practical examples and implementation guidance.
• Interactive workshops and facilitated exercises.
• Real-world case studies.
• Small-group discussions and collaborative learning.
• Risk assessment and quality objective development exercises.
• KPI development workshops.
• Problem-solving activities and scenario-based learning.
• Question-and-answer sessions.
• Continuous instructor feedback and coaching.
• Digital training materials and participant documentation.

The course may be delivered either in a classroom environment or through a live virtual classroom.

Participants who attend at least 90% of the total training duration will receive a Certificate of Attendance from TÜV SÜD Academy upon completion of the training.

From now on, all our QM training courses will always include the latest information on the ISO 9001:2026 standard revision.

To maximize the value of this training, participants are strongly encouraged to obtain a copy of the applicable ISO standard for reference during the course. The standard can be purchased through the American National Standards Institute (ANSI) at www.ansi.org or the American Society for Quality (ASQ) at www.asq.org.

There are no formal prerequisites for this course.

The program is designed as a complete learning pathway that combines foundational knowledge and practical implementation skills. Participants with little or no previous knowledge of ISO 9001 can attend successfully. Basic experience working within a Quality Management System may be helpful for maximizing the value of the practical workshops but is not mandatory.

Our new ISO 9001:2026 training portfolio:

Prepare for the upcoming ISO 9001:2026 revision with TÜV SÜD's comprehensive training portfolio, designed to support every stage of your learning journey, from understanding the fundamentals of quality management to becoming a competent auditor of Quality Management Systems. The portfolio follows a structured learning path that allows individuals and organizations to build knowledge progressively, ensuring that participants gain the right level of competence for their responsibilities within a Quality Management System (QMS).

The learning pathway begins with introductory awareness training and progresses through implementation-focused courses before advancing to professional auditing qualifications. Whether you are completely new to ISO 9001, involved in operating a QMS, responsible for implementation and improvement activities, or preparing to conduct internal or external audits, there is a training solution tailored to your needs. The portfolio structure is illustrated below and provides a clear progression from Basic to Advanced and Expert levels. Based on the learning pathway shown in the ISO 9001 training portfolio, learners can select individual courses or combine them to build a complete competence development journey.

Basic Level

ISO 9001:2026 – An Overview (45-minute eLearning)

The journey starts with this self-paced eLearning module, designed for individuals who are new to ISO 9001 or who need a concise introduction to the standard. Participants gain a basic understanding of Quality Management Systems, the purpose and benefits of ISO 9001, and the key concepts and requirements that can be applied to organizations of any size or sector.

ISO 9001:2026 – Standard Knowledge in Brief (1 day)

This classroom or virtual instructor-led course provides a structured introduction to the revised ISO 9001:2026 standard. Participants become familiar with the structure, terminology, principles and requirements of the standard while gaining insight into the latest developments and proposed changes included in the revision.

Advanced Level

ISO 9001:2026 – Practical Knowledge for Users (1 day)

Designed for professionals who already have a basic understanding of ISO 9001, this practice-oriented training focuses on applying the requirements within a real Quality Management System. Participants learn how to analyze organizational context, identify risks and opportunities, develop quality objectives and process KPIs, and effectively manage nonconformities and corrective actions. Through practical exercises, group work and case studies, learners gain confidence in implementing ISO 9001 requirements within their organizations.

ISO 9001:2026 – Understanding and Implementation (2 days)

This comprehensive program combines the content of Standard Knowledge in Brief and Practical Knowledge for Users into a complete learning experience. Participants develop both a solid understanding of the standard and the practical skills required to implement, maintain and continually improve an effective Quality Management System.

ISO 9001:2026 – The Innovations in Detail (1 day)

This specialized update course is ideal for organizations already certified to ISO 9001 or professionals familiar with the current version of the standard. Participants receive a detailed review of the planned changes introduced in the ISO 9001:2026 revision, learn how to interpret the new requirements, and assess the impact on existing Quality Management Systems. Interactive workshops and case studies help participants identify practical implementation actions for their organizations.

Expert Level

ISO 9001:2026 – Internal Auditor (2 days)

This course equips participants with the knowledge and practical skills needed to plan, conduct, report and follow up internal audits of a Quality Management System in accordance with ISO 9001:2026. Participants learn auditing principles, interview techniques, evidence gathering, audit reporting and the evaluation of conformity against standard requirements.

ISO 9001:2026 – Lead Auditor (5 days)

Designed for experienced quality professionals and auditors, this intensive program develops the competencies required to lead first-party, second-party and third-party audits. Participants learn advanced auditing techniques, audit management processes, communication skills and auditor best practices needed to perform and lead effective management system audits.

Auditing Integrated Management Systems (2 days)

Organizations increasingly operate multiple management systems simultaneously. This advanced course focuses on planning and conducting integrated audits across multiple standards and management systems, helping auditors increase efficiency while evaluating processes through a unified business-focused approach.

Recommended Learning Paths

For beginners

1. ISO 9001:2026 – An Overview
2. ISO 9001:2026 – Standard Knowledge in Brief

For QMS users and process owners

1. ISO 9001:2026 – Standard Knowledge in Brief
2. ISO 9001:2026 – Practical Knowledge for Users

For implementation and quality professionals

1. ISO 9001:2026 – Understanding and Implementation
2. ISO 9001:2026 – The Innovations in Detail

For auditors

1. ISO 9001:2026 – Understanding and Implementation
2. ISO 9001:2026 – Internal Auditor
3. ISO 9001:2026 – Lead Auditor
4. Auditing Integrated Management Systems

This structured portfolio enables learners to progress from awareness and understanding, through implementation and improvement, to professional auditing competence, ensuring organizations have the skills needed to successfully implement and sustain ISO 9001:2026.

What is ISO 9001:2026 – Understanding and Implementation?

This is a two-day training course that combines ISO 9001:2026 – Standard Knowledge in Brief and ISO 9001:2026 – Practical Knowledge for Users into one comprehensive program.

Is this course suitable for beginners?

Yes. No prior ISO 9001 experience is required. The course starts with the fundamentals before progressing to practical implementation activities.

How is the course structured?

Day 1 focuses on understanding ISO 9001:2026 requirements and clauses. Day 2 focuses on applying those requirements through practical tools, workshops and case studies.

Does the course cover all clauses of ISO 9001:2026?

Yes. The course reviews Clauses 4 through 10 and explains both their intent and practical application.

Will I learn about the ISO 9001:2026 revision?

Yes. The course includes the latest available information regarding the ISO 9001:2026 revision and its implications for organizations.

What practical tools are covered?

Participants are introduced to tools such as SWOT analysis, PESTEL analysis, risk matrices, KPI development techniques, root-cause analysis and quality objective planning.

Will I learn how to establish quality objectives?

Yes. The course explains how to create measurable quality objectives aligned with organizational goals and how to monitor their achievement.

Does the course cover process KPIs?

Yes. Participants learn how to develop, monitor and evaluate meaningful process performance indicators.

Is risk management covered?

Yes. Risk-based thinking is covered in depth, including practical techniques for identifying, assessing and addressing risks and opportunities.

Will I learn how to manage nonconformities and corrective actions?

Yes. The course explains containment actions, corrections, corrective actions, root-cause analysis and continual improvement methods.

Is the course relevant to service organizations and manufacturing companies?

Yes. The concepts and examples are applicable to organizations of all sizes and sectors.

Will there be practical exercises?

Yes. The course includes workshops, group exercises, case studies and implementation-focused activities.

How is the training delivered?

The course may be delivered in a classroom environment or via live virtual instructor-led training.

What certificate will I receive?

Participants meeting the attendance requirements will receive a TÜV SÜD Academy Certificate of Attendance.

What course should I take after this training?

Recommended next steps include ISO 9001:2026 – The Innovations in Detail, ISO 9001:2026 – Internal Auditor, or ISO 9001:2026 – Lead Auditor, depending on your role and learning objectives.

Is this course sufficient to become an ISO 9001 auditor?

No. This course provides comprehensive understanding and implementation knowledge. Auditor competence requires dedicated Internal Auditor and/or Lead Auditor training.

What is the main advantage of taking the combined course instead of the two separate courses?

The combined course provides a complete learning journey from understanding ISO 9001 requirements to applying them in practice, ensuring participants develop both knowledge and implementation competence in a single program.

Experienced specialist trainers from the TÜV SÜD Academy with practical knowledge in quality management and in the application of ISO 9001.

This course is certified by Exemplar Global.

TÜV SÜD has achieved Exemplar Global Accreditation as a Recognized Training Provider. This accreditation confirms our commitment to providing the highest quality services and demonstrates our expertise in our industry. As a professional, it's important to have recognition for your skills and knowledge. Exemplar Global Accreditation provides this recognition, giving you a competitive edge in the marketplace. With over 30 years of experience building certification programs, Exemplar Global is the leading authority in accreditation for the conformity community. As a student of an Exemplar Global Recognized Training Provider (RTP) course, you are eligible to receive:

• Access to Exemplar LINK
• 12-months of exclusive benefits including:
• One self-coaching assessment
• Extended learning content
• Complimentary access to online events, online magazine, newsletters, and low-cost professional liability insurance
• Access to an exclusive LinkedIn Community
• The chance to look into alternatives for employment and career advancement
• A TÜV SÜD / Exemplar Global Graduate Certificate

At TÜV SÜD, we believe in maximizing your career and providing you with the tools you need to succeed. Our Exemplar Global Accreditation is a testament to our commitment to excellence and our commitment to helping you succeed.