Survival Guide to Corrective Actions

Instructor-led Training1 DayBeginnerVirtual Classroom

By the end of the course, participants should have attained knowledge and understanding of the following concepts and processes:

  • Gain an understanding of a process for effective problem solving, whether a manufacturing or service problem.
  • Participants will be able to relate the corrective action process as a process (understand).
  • Analyze a given situation (problem) and identify appropriate corrections and corrective actions.
  • Gain an understanding of the tools that can be utilised for quality and root cause analysis identification.
  • How to formulate immediate and long-term corrective actions, to address the root causes and prevent the original problem from reoccurring.
  • Participants will be able to explain the difference between correction and corrective action.
  • Verify the effectiveness of a corrective action.
  • Auditors with limited experience with fully closing findings within Management Systems, review for lead auditors within organizations that need to resolve and close corrective actions, strengthen Root Cause analysis.
  • Business leaders with responsibility for design, technical, production and quality.
  • Managers and supervisors with responsibilities for maintaining or implementing Quality Management requirements.
  • Engineers and technicians who are required to solve workplace problems.
  1. The Corrective Action Process
  2. Correction and Corrective Action (CA)
  3. Understanding the Problem and Applying Corrections
  4. Principles of Root-Cause Analysis (RCA)
  5. Most Common Tools Used for RCA
  6. Practical Application of RCA for Effective Problem Solving
  7. Defining Appropriate Corrective Actions (CA)
  8. Implementing CAs
  9. Verifying CAs Effectiveness and Closing
  10. Tips and Tricks for CA Reporting
Corrective Actions is a demanding field, but it can also be rewarding and fulfilling when executed properly. The Survival Guide to Corrective Actions training course provides insightful information and helpful guidance. By emphasizing the important conditions for corrective action, this course aims to instruct participants in the components of Root Cause Analysis. Participants will identify and analyze root causes(s) of nonconformities that occur within their organization. Learners will also learn how to identify and develop effective correction and corrective actions to prevent the probability of nonconformity recurrence.
Root cause analysis is a method of identifying the underlying cause of a problem by analysing its symptoms and tracing them back to their source. It's used to understand and fix the root cause of a problem instead of just addressing its symptoms. The goal is to prevent the problem from occurring again.
The examination of the organization's reaction to a nonconformity by an auditor and the "close-out" procedure that is used can either increase or decrease the value that can be offered to a business. By confirming that the business has adequately addressed correction, analysis of the cause, and corrective action, an auditor will offer value because this will raise the possibility that the organization will achieve customer satisfaction.
This course connects all the steps into the root cause analysis and corrective action process. It is very useful in resolving issues, systemic problems, and process improvement for your organization. This training is applicable to take for auditors and individuals within your organization as it provides guidance to help you in the process of reviewing and closing nonconformities arising from audits.

The course provides participants with tools to react more successfully to non-conforming events in their organizations. Participants will identify and analyze non-conforming scenarios using a variety of techniques and will practice using various cause analysis and corrective action selection processes to support process improvement.

  • Course delivered by one of TÜV SÜD's leading industry experts.
  • Small class sizes enhance trainer-delegate relationship.
  • Receive globally recognised TÜV SÜD certificate upon completion.

Instructor-led training in a virtual classroom. This means the course is Live Online. Participants will learn through online teaching. Lectures, case studies, group exercises, discussions, problem solving, examples with explanation, assignments and/or quizzes happen in the virtual classroom training. Participants need to connect to the class from any internet accessible location. Each module is delivered live using webinar technology, creating a virtual classroom learning environment. Live sessions provide you with direct access to the trainer so you can ask questions, understand complex concepts and share ideas with peers. Webcam and microphone are REQUIRED to interact with the instructor and/or other participants.

The course content and structure are designed by the domain experts from TÜV SÜD. With immense experience and knowledge in the relevant standards, our team of product specialists and technical experts at TÜV SÜD, developed the course content based on current business landscape and market requirements.

By performing exercises and group discussions, attendees will develop a hands-on understanding that will facilitate the uncovering of true root causes of problems and the implementation of meaningful corrective actions to help the organization improve the procedure of examining and resolving nonconformities discovered during audits.

Upon completion, you will receive your globally recognised TÜV SÜD certificate on Corrective Actions.

Basic ISO understanding and familiarity with ISO/IEC requirements, especially those for handling non-conforming work and corrective actions and have a basic understanding of process improvement concepts is a plus.

Net Price (excl. TAX)
from$ 795.00

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From 25.Jul.2024
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$ 795.00 excl. TAX

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Price (excl. TAX):
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