ISO 9001 Overview

Executives and professionals connected to Quality Management

All those seeking to gain an initial overview of the ISO 9001 Standard

ISO 9001 is the main standard for quality management systems. Many sector-specific quality management standards are based on the requirements in ISO 9001.

This online training will take you through the entire ISO 9001 in ten interactive learning cards and will teach you the main elements and fundamental concepts of the standard. The core concepts such as risk-based thinking, the PDCA cycle, process approach, or management review will be explained to you in short video clips.

Determine the speed at which you proceed individually and check your success with short tests.

• You will learn the principles and the structure of ISO 9001.
• You will find out about the fundamentals and the relationships between the clauses dealing with the requirements.
• You will gain ideas for your QM system.
• You will be able to complete the training at any time or place.

You are part of an interactive journey on which you are provided text, graphics, videos, podcasts or chatbots to widen your knowledge. Quizzes allow you to verify your learning progress.

System requirements

Supported browsers include:

• Chrome
• Safari
• Internet Explorer
• Firefox

Additional requires include:

• A high-speed internet connection will provide best results.
• An email address is required to register for courses.
• Microsoft Media Player or equivalent is needed to play audio and video files.
• Flash Player is used for content and interactive learning. If necessary, download and install Flash Player to ensure proper operation of course content.

What is included with the course?

Each course will include access to e-learning content, quizzes, and proof of completion. Additional resources may also be included, and this will vary by course.

Can I pause the course and log in to it anytime?

Certainly. The course allows the learner to take a break and return to it within the defined access period (typically 365 days).

Are there any quizzes in the middle of the course?

Our e-learning courses are designed to promote interaction between learner and content and often include quizzes. Quizzes are designed to help understand where successful learning has been achieved, and where opportunities for additional review exist.

Can I get a refund if I cancel my enrollment?

Refunds cannot be provided once a course is activated. Please be sure to review course information prior to activation.

What happens if I don’t finish the course within the access period?

The standard access period is 365 days to allow sufficient time to complete your course.

If you have questions, or require assistance, you may reach us at [email protected]

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