Appeals and Complaints

TÜV SÜD Thailand values your feedback and is committed to continuously improving our services. We welcome your appeals, complaints, compliments and suggestions to help us better understand your needs and improve our service quality.

Step 1

If you have an appeal or complaint regarding TÜV SÜD Thailand services, please submit it through our Feedback Form.

Step 2

TÜV SÜD Thailand will review and investigate your appeal or complaint with the relevant parties and take appropriate action.

Step 3

Upon completion, TÜV SÜD Thailand will inform the appellant / complainant of the outcome.

Remark: If the required actions take longer than two months from the date the appeal / complaint is received, TÜV SÜD Thailand will provide the appellant / complainant with an interim progress update.

Submit your feedback