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Communication Skills

ABOUT THE COURSE

Communication is the process of exchanging information, opinions, feelings or ideas through oral or written so that the message delivered reaches the target or is understood by others. Meaningful communication is effective communication where the communication process successfully reaches the target with feedback that is in accordance with the individual's purpose of communicating. The ability to express one's desires, ideas, feelings, thoughts or opinions so that they can be understood and understood by others is important in the work environment or organization. Weak coordination and ineffective communication have the potential to cause major problems in the workplace that will affect the company's performance. The lack of 'trust' and lack of understanding of the character of coworkers (superiors, subordinates, clients, customers) is the starting point of this problem. Therefore, effective communication plays an important role for us to help realize healthy and respectful relationships both in the world of work, social, and family.

WHAT WILL YOU LEARN FROM THE COURSE?

  • What will you learn from the course?
  • Communication Overview
  • Communication and Persuasion Techniques
  • Build the right communication style
  • Confidence and communication appearance

WHAT IS THE COURSE METHODOLOGY

Participants will learn through lectures, case studies, group exercises and discussions.

WHO SHOULD TAKE THE COURSE?

  • Managers, Executives, Supervisors and all staff

Next Steps

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