1020-5-whys-QM-method

5 Whys QM Method

Self-paced Learning25 minsBeginnerE-learning

Before we can solve a problem, we first need to determine its actual root cause. Frequently, we tend to focus on the most obvious cause and then wonder why the problem persists. Our “5 Whys” root cause analysis QM training counters this phenomenon by guiding us to the crux of the problem. Learn the results-oriented “5-Whys” technique to identify the root cause of a problem quickly and reliably through our 5 whys QM training.


**If you are unable play the video below, this could be because of your company IT policy may have restricted access to YouTube.
  • Introduction to the “5 Whys method”
  • Use of the method for a case study
  • Information on the pitfalls involved in using this method

This course is specially designed for:

  • Everybody interested in getting to the crux of a Problem
  • Specialists and executives in the field of quality management

Our online 5-Whys root cause analysis training a wide range of benefits for professionals seeking to enhance their knowledge and expertise.

  • World-Class Training

Learn from TÜV SÜD’s industry experts and training specialists.

  • Flexible Learning Style

Study in your own time, at your own pace.

  • Continuous Feedback

Get prompt feedback from content-embedded assessment.

  • Professional Certification

Get a globally recognised certificate and enhance your career development.

System requirements

Supported browsers include:
  • Chrome
  • Safari
  • Internet Explorer
  • Firefox
Additional requires include:
  • A high-speed internet connection will provide best results.
  • An email address is required to register for courses.
  • Microsoft Media Player or equivalent is needed to play audio and video files.
  • Flash Player is used for content and interactive learning. If necessary, download and install Flash Player to ensure proper operation of course content.

1. What is included with the course?
Each course will include access to e-learning content, quizzes, and proof of completion. Additional resources may also be included and this will vary by course.

2. Can I pause the course and log in to it anytime?
Certainly. The course allows the learner to take a break and return to it within the defined access period (typically 365 days).

3. Are there any quizzes in the middle of the course?
Our e-learning courses are designed to promote interaction between learner and content and often include quizzes. Quizzes are designed to help understand where successful learning has been achieved, and where opportunities for additional review exist.

4. Can I get a refund if I cancel my enrollment?
Refunds cannot be provided once a course is activated. Please be sure to review course information prior to activation.

5. What happens if I don’t finish the course within the access period?
The standard access period is 365 days to allow sufficient time to complete your course.


The online 5 Whys QM method course employs a variety of training tools such as content-embedded assessment, and other interactive exercises to enhance the learning experience. Easily accessible via your preferred choice of device, the course allows you to log in and learn whenever, wherever.

Net Price (excl. GST)
₹ 600.00
infoWe accept major credit cards, debit cards and UPI. EMI options are also available from major banks*


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