Auditor Conversion Training Course (ACTC) on Quality Management System based on ISO 9001:2015

The Auditor Conversion Training Course on Quality Management System (QMS) based on ISO 9001:2015 is a dynamic course designed to provide a deep and practical understanding of ISO 9001 standards and the art of auditing. Our comprehensive QMS Auditor Conversion Training Course offers an enriching online learning experience to help you enrich your proficiency and expertise required to conduct a Quality Management System (QMS) audit for an organisation adhering to ISO 9001:2015 standard.

Throughout this ISO 9001:2015 Auditor Conversion Training Course, we will delve into the intricacies of ISO 9001:2015, equipping you with the knowledge required to navigate the world of quality management systems effectively. You will not only grasp the core concepts and requirements of the standard but also learn the latest techniques in auditing methodologies.

Our ISO 9001:2015 Auditor Conversion Training Course is structured to provide a flexible and convenient learning environment. Through a combination of interactive modules, real-world case studies, and practical exercises, you will develop the skills necessary to assess and enhance quality management systems within various organisational contexts.

1. QMS Concepts and ISO 9001:2015 Standard

• QMS concepts and benefits
• Relationship between PDCA and ISO 9001:2015
• ISO 9001:2015 standard requirements
• QMS documentation

2.Auditing Concepts

• Audit objectives and auditing principles
• Types of audits
• Audit methods
• Audit process

3.Roles, Responsibilities, and Competency of Auditors

• Auditor and lead auditor’s responsibilities
• Competency of auditors
• Auditor's qualification and certification
• Auditor evaluation methods.

4.Planning an Audit

• Pre-audit planning
• Reviewing documentation
• Developing an audit plan
• Preparing checklists or working documents
• Communication factors

5.Conducting an Audit

• Opening meeting
• Effective interviewing techniques
• Collecting and verifying objective/audit evidence
• Identifying and recording nonconformities
• Closing meeting
• Do’s and Don’ts of auditing

6.Reporting Audit Results

• Preparing the audit report
• Distributing the audit report

7.Follow-up Actions

• Follow-up actions of an audit
• Corrective action of reporting
• Follow-up scheduling
• Monitoring corrective action

8.CQI / IRCA Certification

• Registration process
• Code of conduct

9.Written Examination (Online)

• Top management, Head of Business Units, Functional Head
• Quality Managers and Core Group Members are responsible for establishing, implementing, maintaining, and improving Quality Management Systems
• Quality Management System Consultants
• Quality Management System Management Representative
• Professionals who have a role to play in the auditing of Quality Management Systems
• Individuals and Existing Internal Auditors who wish to build a career as a Certified Lead Auditor

• Knowledge of management systems audit through satisfactory completion of a CQI and IRCA Certified Lead Auditor Training course (or acceptable alternative) in another discipline such as ISO 14001, ISO 45001 etc.,
• Participants who have not successfully completed a CQI and IRCA Certificated (or acceptable alternative) Lead Auditor Training course in another discipline, are unlikely to complete this 24-hour course successfully and will find the 40-hour ISO 9001:2015 Lead Auditor (QMS) Training course more appropriate.

Please Note: This Quality Management System Auditor Conversion Training Course is not for filling gaps in knowledge about the standard but for enhancing knowledge about it with regard to conducting relevant audits.

A pre-test is carried out to test the prior knowledge.

Trainer Profile

The ISO 9001:2015 Auditor Conversion Training Course will be conducted by our experienced lead auditors, who have audited numerous organisations. The trainers are qualified and approved by CQI / IRCA with a proven track record of delivering comprehensive and practical training in Quality Management Systems

• Understand the roles and responsibilities of a QMS auditor
• Plan, conduct, report and follow up on a Quality Management System audit
• Understand the interpretation of ISO 9001:2015 standard
• Explain the purpose of a quality management system, quality management systems standards and its business benefits

The final examination will be conducted Online by CQI / IRCA. The exam framework for ISO 9001:2015 Auditor Conversion Training Course is:

• Exam duration: 1hour 35 minutes

• Total number of items/questions: 34

• Passing %: 50%

• Learners must achieve the minimum pass mark for each domain and an overall score of 50%.

• Open book exam. Learners will require access to the relevant ISO standards (electronic or paper copy permitted)

TÜV SÜD South Asia is an approved training partner of CQI / IRCA and fulfils all compliances of the course PR345: QMS ISO 9001:2015 Auditor Conversion Training Course.

Participants who score 70% and above in continuous assessment, plus a minimum overall score of 50% and above in each section in the final written examination, will be issued a CQI / IRCA accredited certificate of successful completion of the course, which is renowned in certification and carries worldwide acceptance. Unsuccessful candidates will be issued a certificate of attendance.

1. What is the mode of the ISO 9001 Auditor Conversion Training course?
The ISO 9001 Auditor Conversion training course is available face-to-face or virtually.

2. Is VILT a live training, or do I get access to watch pre-recorded videos?
The virtual instructor-led training (VILT) is a live training session during which you interact with the trainer. Pre-recorded videos are not available or permitted.

3. Will I get a refund if I cancel my enrolment?
Yes, the fees will be refunded after an administration fee is deducted (insert refund policy link / STC link, if available).

4. Can the QMS Auditor Conversion training course training dates be customised?
The training dates of the QMS Auditor Conversion training course are published in advance, and a half-yearly calendar is announced.
You can let us know your preferred dates for exclusive training by contacting us.

5. How does the QMS Auditor Conversion Training Course help?
The QMS Auditor Conversion training course adequately equips you with the necessary knowledge and skills in QMS to conduct effective audits.

6. For whom is the ISO 9001 Auditor Conversion training course relevant?
The ISO 9001 Auditor Conversion training course is most relevant for:
● Personnel who want to pursue an auditing career in quality management and who are interested in assessing the QMS of an organisation
● Consultants who want to be in an advisory role for an organisation
● Top Management and quality professionals responsible for delivering consistent products and services to enhance customer satisfaction.

7. Are there any pre-requisites to attending the quality management system lead auditor course training?
Yes
Mandatory:
Knowledge of management systems audit through satisfactory completion of a CQI and IRCA Certified Lead Auditor Training course (or acceptable alternative) in another discipline such as ISO 14001, ISO 45001 etc.,
Participants who have not successfully completed a CQI and IRCA Certificated (or acceptable alternative) Lead Auditor Training course in another discipline, are unlikely to complete this 24-hour course successfully and will find the 40-hour ISO 9001:2015 Lead Auditor (QMS) Training course more appropriate.

8. What is the format of the examinations?
Examinations are conducted online in an open-book format with remote proctoring. This exam pattern is consistent for both Virtual Instructor-Led Training (VILT) and Face-to-Face modes of instruction.

9. What is the duration of the ISO 9001 Auditor Conversion training course examination?
The ISO 9001 auditor conversion training course exam duration is 1 hour and 35 minutes. In cases where a participant experiences a physical disability that could significantly impact their performance in an online exam, CQI / IRCA allows an extension of 30 minutes to the exam duration. This accommodation ensures a fair and equitable assessment process.
The online exam must be completed within 30 days from the last date of the course. (For more details, refer to the CQI / IRCA Examination Learner guide).

10. How are participants assessed during the QMS Auditor Conversion training course?
There are two assessment methods for the QMS auditor conversion training course:
1. Continuous assessment: Participants are assessed throughout the training course for punctuality, presentation skills, interactive approach, involvement, role-play, daily tests, etc.
2. Written exam: Participants must appear for an online examination (open book) at the end of the course, which is remotely proctored.

11. What is the passing criterion for a written examination?
To pass the exam successfully, participants must achieve minimum passing marks of 50 % in each domain and must have an overall score of 50%.

12. Will I be awarded a certificate for attending the ISO 9001 Auditor Conversion training course?
Certificate of successful completion for the ISO 9001 Auditor Conversion training course will be awarded only if:
● Participants score 70% and above in the continuous assessment
● Participants achieve a minimum pass mark of 50% in each domain and an overall score of 50% in the written online exam.
A soft copy of the certificate will be issued.
Certificate of Attendance: This will be awarded only if participants have satisfied the attendance requirement and have not succeeded in the online final examination or the continuous assessment.

13. Is it possible to retake the final exam for the online ISO 9001 Auditor Conversion training course? Under what conditions is this possible?
Students who fail the online ISO 9001 Auditor Conversion training course written examination but pass the continuous assessment are allowed to retake the CQI / IRCA examination only once within 12 months from the last training date.
However, the students who fail the continuous assessment will not get a chance to retake the final online exam but will have to attend the whole course again. The online exam must be completed within 30 days from receipt of the exam link. (For more details, refer to the CQI / IRCA Examination Learner guide).

14. Will I be charged for an online ISO 9001 training exam retake?
Yes, additional charges would be applicable for retaking the ISO 9001 training exam, and you will have to contact one of the TÜV SÜD representatives for the fees and exam retake details.

15. What format will the training material be available in?
For Virtual Instructor-Led Training (VILT), the training material will be provided in a digital format.
Hard copies of the training material will be provided for face-to-face training.

16. From where do we procure ISO standards & guidelines?
ISO standards can be downloaded from ISO websites and BIS websites:
https://standardsbis.bsbedge.com/
https://www.iso.org/store.html

17. What discount is offered for Bulk nomination in case of company sponsorship?
A 10% discount will be offered for a group of 3 or more persons.

18. Is there any refund policy for the paid fees?
Please refer to Cancellation and Refund policy page