Conflict Management

Self-paced Learning30 minsBeginnerE-learning

Conflict is an inevitable part of life, especially in the dynamic world of work. With the right knowledge and skills, conflicts can be transformed into catalysts for development. Welcome to the course on Conflict Management to turn conflicts into opportunities for growth, collaboration, and success.

Our comprehensive conflict management course will equip you with the essential tools and strategies to navigate conflicts effectively and create a harmonious work environment. Whether you're a team leader, manager, or individual contributor, this conflict management training is designed to empower you with the skills to address conflicts head-on, foster open communication, and build stronger relationships within your professional sphere. Through interactive lessons, real-life case studies, and practical exercises, you will learn to identify the root causes of conflicts, manage emotions during tense situations, and facilitate constructive dialogue that leads to win-win resolutions.

In today's fast-paced professional landscape, effective conflict resolution is a fundamental skill. The Online Conflict Resolution Training course is designed to equip individuals and organizations with the tools and knowledge needed to navigate conflicts constructively.

The course aims to:

  • Define conflict and its impact.
  • Identify the types of conflict and their impact on individuals, teams, and organizations.
  • Understand the causes of conflict.
  • Develop conflict management skills.
  • Build positive relationships with co-workers and stakeholders to prevent and manage conflict effectively.

This conflict management short course is designed to benefit a wide range of individuals, including:

  • Entry-Level Employees: Newcomers to the corporate world who are looking to build a strong foundation of essential soft skills.
  • Mid-Level Managers and Senior Executives: Professionals who have gained some experience in their careers
    and want to refine their soft skills to advance to higher positions and effectively lead teams.
  • Entrepreneurs: Small business owners and entrepreneurs who need to master soft skills to effectively manage their teams, negotiate deals, and build strong client relationships.
  • Job Seekers: Individuals actively looking for employment who want to stand out to potential employers by showcasing a robust set of soft skills.

Participating in this conflict management course offers individuals and organisations the invaluable opportunity to transform conflicts into catalysts for positive change, fostering more effective communication, improved teamwork, and, ultimately, a more harmonious and productive work environment.

  • World-Class Training

Learn from TÜV SÜD’s industry experts and training specialists.

  • Flexible Learning Style

Study in your own time, at your own pace.

  • Continuous Feedback

Get prompt feedback from content-embedded assessment.

  • Competency-Based Learning

Show your course progress based on demonstrated learning.

  • Professional Certification
Get a globally recognized certificate and enhance your career development.

System requirements

Supported browsers include:
  • Chrome
  • Safari
  • Internet Explorer
  • Firefox
Additional requires include:
  • A high-speed internet connection will provide best results.
  • An email address is required to register for courses.
  • Microsoft Media Player or equivalent is needed to play audio and video files.
  • Flash Player is used for content and interactive learning. If necessary, download and install Flash Player to ensure proper operation of course content.

1. What is included with the course?
Each course will include access to e-learning content, quizzes, and proof of completion. Additional resources may also be included and this will vary by course.

2. Can I pause the course and log in to it anytime?
Certainly. The course allows the learner to take a break and return to it within the defined access period (typically 365 days).

3. Are there any quizzes in the middle of the course?
Our e-learning courses are designed to promote interaction between learner and content and often include quizzes. Quizzes are designed to help understand where successful learning has been achieved, and where opportunities for additional review exist.

4. Can I get a refund if I cancel my enrollment?
Refunds cannot be provided once a course is activated. Please be sure to review course information prior to activation.

5. What happens if I don’t finish the course within the access period?
The standard access period is 365 days to allow sufficient time to complete your course.

The online course on Conflict management employs a variety of training tools, such as content-embedded assessment, animations, and other interactive exercises to enhance instructional delivery. Easily accessible via your preferred choice of device, this conflict management with emotional intelligence course allows you to log in and learn whenever, wherever.

Net Price (excl. GST)
₹ 499.00
infoWe accept major credit cards, debit cards and UPI. EMI options are also available from major banks*

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