8D Problem Solving In-Depth
At the end of this training,
- You will be able to use the 8D method to solve company problems effectively and sustainably.
- You will learn the quality techniques and tools to determine the root causes of errors.
- You will become skilled in creating and editing 8D reports
- You will learn how to eliminate the causes of errors and eliminate them sustainably.
Course Testimonial: "In-class training was very good. Our team was in the workshop together, which drove engagement and good discussions. This training provides knowledge and understanding while delivering a thorough standardized process that can be sustained."
- Specialists and managers from the areas of QM, production, development, purchasing, sales, service
- Employees who are entrusted with process improvement in the company
- Introduction to the 8D methodology
- Classification of the topic
- History
- Application of the 8D methodology
- Time frame
- Explanation of the 8 disciplines
- Overview of the 7 quality tools (Ishikawa, 5-Why, FMEA, QRK etc.)
- Derivation of measures and effectiveness testing
- 8D Report
- Practical implementation through exercises
- Editing a case study
- Learning control
This training is conducted by an instructor in a virtual classroom, which means that the course is live online. Participants will learn through online teaching methods, including lectures, case studies, group exercises, discussions, problem solving, and examples with explanations. Additionally, there will be assignments and quizzes during the virtual classroom training. Participants should connect to the class from any location with internet access.
Each module is delivered live using webinar technology, creating a virtual classroom learning environment. Live sessions provide direct access to the trainer, allowing participants to ask questions, understand complex concepts, and share ideas with peers. It is REQUIRED to have a webcam and microphone in order to interact with the instructor and other participants.
The course content and structure are designed by the domain experts from TÜV SÜD. With immense experience and knowledge in the relevant standards, our team of product specialists and technical experts at TÜV SÜD, developed the course content based on current business landscape and market requirements
Certificate of participation from the TÜV SÜD Academy
Matthew Parry, Engineering and Quality Systems Trainer, TÜV SÜD
Matthew Parry is an accomplished engineering professional with over 27 years of experience in product development, reliability, operations, and talent development. He has led award-winning global training initiatives, including Seagate’s Brandon Hall–recognized Talent Acceleration Program, and holds Lead Auditor certifications for ISO 9001 and ISO 22301. Matthew brings deep expertise in quality systems, electrostatic discharge (ESD) control, structured problem solving (including 8D and corrective actions), process improvement, and strategic upskilling, with a strong track record of delivering measurable business impact. His practical knowledge and leadership in engineering and quality make him a valuable contributor to TÜV SÜD Academy’s technical training programs.