ISO 9001:2015 Quality Management System Auditor / Lead Auditor (CQI IRCA)

Classroom Training​05 daysAdvancedPhysical Classroom

The ISO 9001:2015 Quality Management System (QMS) Course (CQI IRCA) is a key requirement in becoming a registered Auditor/Lead Auditor. The course is structured to provide an in-depth understanding of QMS requirements, knowledge and skills required to assess the Quality Management System of an organisation based on the ISO 9001:2015 standard. The 5-day course is CQI (Chartered Quality Institute) and IRCA (International Register of Certificated Auditors) (http://www.quality.org/) accredited.

This course will enable you to:
  • Receive a globally accepted CQI IRCA registered certificate from TÜV SÜD
  • Network with other professionals in the field of QMS, learn from others, share experiences, and build professional relationships
  • Gain the knowledge and skills to lead and manage ISO 9001:2015 audits effectively
  • Learn from our highly experienced professionals with expertise in conducting ISO 9001:2015 audits
  • Learn through interactive and engaging sessions with various learning activities, such as lectures, case studies, group exercises, and hands-on exercises

ISO 9001 outlines the processes, procedures, and roles for attaining quality objectives and policies. The caliber of an auditor is crucial to the performance of companies and, ultimately, to the success of the management system.

Upon completing the ISO 9001 course, you will:
  • Understand the purpose and benefits of a QMS
  • Understand the content and relationship of ISO 9000, ISO 9001, ISO 9004 and ISO 19011
  • Learn the terminology used in ISO 9001
  • Learn the seven principles of quality management
  • Know high-level structure with PDCA
  • Understand clauses 1 to 10 with examples
  • Learn the benefits of third-party certification of a QMS for organisations and stakeholders
  • Explore the development and application of the ISO 9000 series of standards
  • Understand the auditor’s role in assessing an organisation’s ability to meet customer, statutory and regulatory requirements applicable to the product and the organisation’s requirements

Topics covered by the course include:

1. QMS Introduction and Process Approach
  • Purpose and benefits of QMS, including an understanding of the basic QMS principles
  • Terms, Fundamentals and Principles
  • Ascendance of ISO 9000 series
  • Process Approach with PDCA
  • QMS Requirements ( Clauses 1 to 10)
2. Auditing Principle
  • Auditing objectives
  • Types of audits
  • Audit life cycle
  • Terms and Definition
  • Principle of Auditing
  • Annex A – Guidance of Auditors
3. Role and Responsibilities of an Auditor
  • Audit Programme objectives
  • The auditee's responsibilities
  • The lead auditors’ responsibilities
  • Auditors’ qualifications and certifications
4. Role Planning an Audit
  • Pre-Audit planning
  • Reviewing documentation
  • Developing an audit plan
  • Preparing checklists or working documents
  • Communication factors
5. Conducting an Audit
  • Opening meeting
  • Collecting objective/audit evidence
  • Effective interviewing techniques
  • Identifying and recording nonconformities
  • Preparing for the closing meeting
6. Reporting Audit Results
  • Conducting the closing meeting
  • Preparing the audit report
  • Distributing the audit report
7. Corrective Actions
  • Corrective action responsibilities
  • Follow up scheduling
  • Monitoring corrective action
8. ISO 9001:2015 Registration
  • The registration process
  • Surveillance audits

9. Exercises/ Role play (50% of course time)
10. Written Examination

The ISO 9001 Quality Management System Auditor/Lead Auditor Course is specially designed for:
  • Quality professionals/consultants
  • Management representatives/managers/process owners
  • ISO coordinators
  • Auditors/lead auditors
  • Internal auditors of QMS and other management system standards

Participants attending this course should have adequate knowledge of the ISO 9001:2015 standard and some prior knowledge of QMS auditing. Having no prior knowledge may lead to unsuccessful completion of this course, and the gaps in this knowledge may not be covered during this course.

ISO 9001:2015 lead auditors are in high demand as more and more organisations seek to implement and maintain certification to ISO 9001:2015 Quality Management Systems.

Upon completing this CQI IRCA-accredited course, you will be well-positioned to pursue a career as:
  • ISO 9001:2015 Lead Auditor
  • Quality Assurance Manager
  • Quality Control Manager
  • Compliance Auditor

The course content and structure are developed by the domain experts from TÜV SÜD.

With immense experience and knowledge of the relevant standards, our team of product specialists and technical experts at TÜV SÜD developed the course content based on the current business landscape and market requirements.

Participants will be assessed throughout the course.

1. Continuous Evaluation: Punctuality, presentation skills, interactive approach, involvement, role-play, daily tests, etc.

2. Online Examination: Final examination would be conducted by CQI/IRCA

  • Exam duration: 1 hour 45 minutes
  • Total number of items/questions: 40
  • Total marks: 80
  • Learners must achieve the minimum passing marks for each domain and an overall score of 40 marks (50%)
  • Open book exam. Learners will require access to the relevant ISO standards (electronic or paper copy permitted)

Issue of certificate:

TÜV SÜD South Asia as an approved training partner of CQI/IRCA and fulfills all compliance of the course PR328: QM ISO 9001:2015 Lead Auditor holding training course reference No 2131. Participants who score 70% and above in continuous assessment, plus a minimum 50% and above in final examination will be issued a CQI/IRCA registered certificate of successful completion of the course, which is renowned in certification and carries worldwide acceptance. Unsuccessful candidates will be issued a certificate of attendance.

1. Can I also attend e-learning courses besides the ISO 9001 Quality Management System Course?
Yes, you can register for any e-learning course at TÜV SÜD.

2. How do I enroll for the ISO 9001 Quality Management System Certificate course?
Please click "Buy now" to enroll and check out your cart.

3. What is the QMS course methodology?
Participants will learn through lectures, case studies, group exercises and discussions.

4. Can I get a refund if I cancel my enrollment?

  • If you communicate the cancellation to us by email within fourteen days before the confirmed training date, we will not provide a refund for the training.
  • If you communicate the cancellation to us by email more than 14 days before the confirmed training date, we will provide a 50 % refund for the training.

5. Are there any tests in the middle of the course?
Continuous assessment and specimen examination are conducted throughout the ISO 9001:2015 Quality Management System course. Please refer to the Examination & Certification section.

Net Price (excl. GST)
fromS$ 2,108.00

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Net price
S$ 2,108.00
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