Frequently Asked Questions

The supplier portal allows you as supplier to communicate efficiently with TÜV SÜD, join tenders and view contracts. By using the supplier portal, you can be better integrated into our procurement process, which can lead to smoother collaboration and a stronger partnership between suppliers and TÜV SÜD.

Please contact [email protected].

There are two ways to become a TÜV SÜD supplier: You can proactively register at TÜV SÜD’s procurement collaboration platform PRINCE and enter your supplier data. Alternatively, you are already in contact with a TÜV SÜD contact person and will be actively requested to register via e-mail.

Please see video FAQ 1: Supplier self-segistration in PRINCE

Please use the button "lost your password?" on the landing page of our portal.

Mandatory information are basic company information: Name of your company, address, contact details, legal structure (e.g. GmbH, AG), tax number, commercial register number.

Please see video FAQ 1: Supplier self-segistration in PRINCE

The portal allows to add different user to your company (e.g. with different roles like main contact, order recipient etc.)

Please see video FAQ 1: Supplier self-segistration in PRINCE

Your company will be registered one time at the system. The portal allows to add different user to your company (e.g. with different roles like main contact, order recipient etc.)

Please see video FAQ 1: Supplier self-segistration in PRINCE

The systems does a dublicate check by several identifiers, like VAT-ID, DUNS etc. If your registration is identified as a dublicate and you don't know how of your company has done the registration, please reach out to [email protected]. Provide the data you entered in the portal, then we are able to check if this account already exists and how to proceed. Please see video supplier self registratin and data.

TÜV SÜD will review the information and documents submitted by the supplier to ensure that all required information is complete and correct. This review will take place if a suitable tender or requirement has been identified.

No, only the contractual partner as an independent corporate organization is listed as a supplier in PRINCE. Branches can register themselves as an additional contact in the portal. Please consider, that the system is doing a dublicate check by identifiers like VAT-ID, DUNS etc.

Banking details become relevant when a supplier gets the status “active”. Only TUV SUD procurement is able to maintain Supplier Master Data, therefore please contact your TUV SUD procurement and provide a business document with the necessary changes.

Please see video FAQ 1: Supplier self-segistration in PRINCE

Please contact [email protected].

As soon as you reject the tender conditions, the process ends at this point and you do not participate in the tender.

If you decide at a later point on time not to participate in the tender, please contact the responsible buyer at TÜV SÜD to inform him. Please see video FAQ 2: Tender process for suppliers in PRINCE.

The responsible buyer will inform you about the awarding of a tender.

Suppliers are actively invited to tender by TÜV SÜD contact persons in the purchasing system. Registration in the supplier portal does not require a request for tender.

Please see FAQ 2: Tender process for suppliers in PRINCE and FAQ 3: Update of supplier proposal in PRINCE.

Offers must always be made in response to specific TÜV SÜD requests in the portal.

Yes, you can communicate with the buyer during the tender process via the portal. FAQ 2: Tender process for suppliers in PRINCE.

PO’s will be sent out via E-Mail with a pdf attachment from [email protected]

For companies which have implemented a catalogue other options like xml-files are possible. Please contact the responsible buyer at TÜV SÜD.

Yes, in general catalogs are possible. For details please contact the responsible buyer at TÜV SÜD.

Please reach out to the responsible buyer by E-Mail to clarifiy the topic.