Auditor / Lead Auditor Training Program on Quality Management System based on ISO 9001:2015

The Auditor/Lead Auditor Training Program on Quality Management System (QMS) based on ISO 9001:2015 is a dynamic course designed to provide a deep and practical understanding of both ISO 9001 standard and the art of auditing. Our comprehensive QMS Lead Auditor Course offers an enriching online learning experience to help you enrich your proficiency and expertise required to conduct a Quality Management System (QMS) audit for an organization adhering to ISO 9001:2015 standard.

Throughout this ISO 9001:2015 lead auditor course, we will delve into the intricacies of ISO 9001:2015, equipping you with the knowledge required to navigate the world of quality management systems effectively. You will not only grasp the core concepts and requirements of the standard but also learn the latest techniques in auditing methodologies.

Our ISO 9001:2015 Lead Auditor Course is structured to provide a flexible and convenient learning environment. Through a combination of interactive modules, real-world case studies, and practical exercises, you will develop the skills necessary to assess and enhance quality management systems within various organizational contexts. Some of the apparent benefits of this QMS Lead Auditor Course are:

At the end of this ISO 9001: lead auditor course, you will be able to:

• Gain essential knowledge and understanding of QMS ISO 9001:2015 and ISO 19011:2018 audit process.
• Assess the Quality Management System of an organization in accordance with the requirements of the ISO 9001:2015 standard and ensure improved performance of QMS
• Plan – Conduct and Manage – Complete the QMS audit in accordance with the audit principles of ISO 19011
• Understand the necessary document requirements of QMS by referring to the sample documents of an organization

From comprehensive insights into ISO 9001:2015 to advanced auditing techniques, this QMS Lead Auditor course provides insights on:

1.QMS Concepts and ISO 9001:2015 standard

• QMS concepts and benefits
• Relationship between PDCA and ISO 9001:2015
• ISO 9001:2015 standard requirements
• QMS documentation

2.Auditing Concepts

• Audit objectives and auditing principles
• Types of audits
• Audit methods
• Audit process

3.Roles, Responsibilities, and Competency of Auditors

• Auditor and lead auditor’s responsibilities
• Competency of auditors
• Auditor's qualification and certification
• Auditor evaluation methods.

4.Planning an Audit

• Pre-audit planning
• Reviewing documentation
• Developing an audit plan
• Preparing checklists or working documents
• Communication factors

5.Conducting an Audit

• Opening meeting
• Effective interviewing techniques
• Collecting and verifying objective/audit evidence
• Identifying and recording nonconformities
• Closing meeting
• Do’s and Don’ts of auditing

6.Reporting Audit Results

• Preparing the audit report
• Distributing the audit report

7.Follow-up Actions

• Follow-up actions of an audit
• Corrective action of reporting
• Follow-up scheduling
• Monitoring corrective action

8.CQI|IRCA Certification

• Registration process
• Code of conduct

9.Written Examination (Online)

The Quality Management System Lead Auditor course is thoughtfully curated for a diverse range of professionals passionate about fostering excellence in quality management. The participants who will benefit from this course are:

• Top management, Head of Business Units, Functional Head
• Quality Managers and Core Group Members are responsible for establishing, implementing, maintaining, and improving Quality Management Systems
• Quality Management System Consultants
• Quality Management System Management Representative
• Professionals who have a role to play in the auditing of Quality Management Systems
• Individuals and Existing Internal Auditors who wish to build a career as a Certified Lead Auditor

Business Benefits

Whether you come from manufacturing, service, healthcare, or any other sector, the ISO 9001 Lead Auditor Certification course offers invaluable knowledge and skills to propel your career forward and contribute significantly to enhancing organisational quality. The business benefits from this course are:

• Meeting customer requirements
• Enhancing Customer satisfaction and reducing overall business risk
• Following a systematic approach to improve quality management system performances
• Preventing operational risks by enhancing controls of QMS Processes
• Gaining significant marketplace advantage with a strong commitment to providing consistent products and services

Prior knowledge of Quality management systems (ISO 9001:2015) concepts is mandatory.

Please Note: This Quality Management System Lead Auditor Course is not for filling gaps in the knowledge about the standard; but for enhancing the knowledge about the same with regards to conducting relevant audits.

A pre-test is carried out to test the prior knowledge.

The ISO 9001:2015 lead auditor certification course will be conducted by our experienced lead auditors, who have audited numerous organizations. The trainers are qualified and approved by CQI|IRCA with a proven track record of delivering comprehensive and effective training in Quality Management Systems.

TÜV SÜD South Asia is an approved training partner of CQI / IRCA and fulfils all compliances of the course PR328: QMS ISO 9001:2015 Lead Auditor holding training course reference No 2131. Participants who score 70% and above in continuous assessment, plus a minimum of 50% overall and in each section and above in the final written examination, will be issued a CQI / IRCA accredited certificate of successful completion of the course, which is renowned in certification and carries worldwide acceptance. Unsuccessful candidates will be issued a certificate of attendance.

The final examination will be conducted Online by CQI/IRCA. The exam framework for ISO 9001:2015 lead auditor certification is:

• Exam duration: 1 hour 45 minutes
• Total number of items/questions: 40
• Total marks available: 80
• Learners must achieve the minimum pass mark for each domain and an overall score of 40 marks (50%)
• Open book exam. Learners will require access to the relevant ISO standards (electronic or paper copy permitted)

1. What is the mode of the ISO 9001 lead auditor course?
Face-Face

2. Is VILT a live training, or do I get access to watch pre-recorded videos?
The virtual instructor-led training (VILT) is a live training session where you can interact with the trainer. Pre-recorded videos are not available or permitted.

3. Will I get a refund if I cancel my enrolment?
Please refer to Cancellation and Refund Policy page.

4. Can the dates of the QMS lead auditor course training be customised?
The training dates of the QMS lead auditor course are published in advance, and a half-yearly calendar is announced.
You can let us know your preferred dates for exclusive training by contacting us at (insert link).

5. How does the QMS Lead Auditor Training help?
The QMS lead auditor course training adequately equips you with the necessary knowledge and skills in QMS to conduct effective audits.

6. For whom is the ISO 9001 lead auditor training relevant?
The ISO 9001 lead auditor training is most relevant for:
Personnel who want to pursue an auditing career in quality management and who are interested in assessing the QMS of an organization
Consultants who want to be in an advisory role to an organization.
Top Management, Quality professionals responsible for delivering consistent products and services to enhance customer satisfaction.

7. Are there any prerequisites to attending the quality management system lead auditor course training?
Prior knowledge of ISO 9001 standards is desirable. This QMS lead auditor course is not for filling gaps in the knowledge about the standard; but for enhancing the knowledge about the same with regards to audit context.

8. What is the format of the examinations?
Examinations are conducted online in an open-book format with remote proctoring. This exam pattern is consistent for both Virtual Instructor-Led Training (VILT) and Face to Face modes of instruction.

9. What is the duration of the ISO 9001 lead auditor course examination?
The ISO 9001 lead auditor course exam duration is 1 hour 45 minutes. In cases where a participant experiences a physical disability that could significantly impact their performance in an online exam, CQI|IRCA allows an extension of 30 minutes to the exam duration. This accommodation ensures a fair and equitable assessment process.
The online exam must be completed within 30 days from the last date of the course. (For more details, refer the CQI|IRCA Examination Learner guide).

10. How are participants assessed during the QMS lead auditor course?
There are two assessment methods for the QMS lead auditor course:
Continuous assessment: Participants are assessed throughout the training course for punctuality, presentation skills, interactive approach, involvement, role-play, daily tests, etc.
Written exam: Participants must appear for an online examination (open book) at the end of the course, which is remotely proctored.

11. What is the passing criterion for a written examination?
Participants must achieve a minimum pass mark of 50 % in each domain and an overall score of 40 marks (50%) to pass the exam successfully.

• Participants score 70% and above in the continuous assessment
• Participants achieve a minimum pass mark of 50% in each domain and an overall score of 40 marks (50%) in the written online exam.
• A soft copy of the certificate will be issued.
• Certificate of Attendance: Will be awarded only if participants have satisfied the attendance requirement and have not been successful in the online final examination or the continuous assessment.

13. Is it possible to retake the online ISO 9001 lead auditor course final exam? Under what conditions is this possible?
Students who fail the online ISO 9001 lead auditor course written examination, but pass the continuous assessment, are allowed to retake the CQI|IRCA examination only once within 12 months from the last training date.
However, the students who fail the continuous assessment will not get a chance to retake the final online exam but will have to attend the whole course again. The online exam must be completed within 30 days from the date of receipt of the exam link. (For more details, refer the CQI|IRCA Examination Learner guide).

14. Will I be charged for an online ISO 9001 training exam retake?
Yes, additional charges would be applicable for a retake the ISO 9001 training exam, and you will have to contact one of the TÜV SÜD representatives for the fees and exam retake details.

15. What format will the training material be available in?
For Virtual Instructor-Led Training (VILT), the training material will be provided in a digital format.
For Face to face training, hard copies of the training material will be provided.

16. From where do we procure ISO standards & guidelines?
ISO standards can be downloaded from ISO websites and BIS websites:
https://standardsbis.bsbedge.com/
https://www.iso.org/store.html

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• Schindler India Limited
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• Siemens Limited
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• BMW India Pvt. Ltd.
• Honda Motorcycle and Scooter India Pvt. Ltd.
• Larsen & Toubro Limited
• Secure Meters Limited
• Lohia Corporation Limited
• BOSCH Limited