Quality Management for Leaders

E-learning Course

E-learning Course

In this training, you will learn about how quality management can be a valuable tool for you as a leader. The training is focused on the most important aspects of ISO 9001, so you get valuable input for a performance-based management system and a proactive quality culture. In six interactive learning cards, this online training will take you on a short and concise trip through the main aspects of quality management that you should know as a leader. The main elements, e.g., risk-based thinking or the PDCA cycle, are explained to you in detail. Videos on the management review and the turtle diagram will reinforce your understanding of the methods. Determine the speed at which you proceed individually and check your success with short tests.

Please find a short introduction to our e-learning "Quality Management for Leaders" in the video below:



30 minutes


• Executives and professionals connected to Quality Management
• All those seeking to gain an Initial overview of the ISO 9001 Standard


• You will spend a minimal amount of time gaining comprehensive knowledge for your daily leadership.
• You will learn the fundamental quality management concepts and supply your organization with new and valuable input.
• You will know how to establish a quality culture in your organization.


• Purpose and benefits of a quality management system
• Role of ISO 9001
• Tasks of leaders in a quality management system
• Establishing a quality culture
• Tools for improvement

• Internal audits
• Management review
• Turtle diagram

• Process approach


You are part of on an interactive journey on which you are provided text, graphics, videos, podcasts or chatbots to widen your knowledge. Quizzes give you the opprtunity to verify your learning progress.


  • System requirements

    Supported browsers include:

    o Chrome
    o Safari
    o Internet Explorer
    o Firefox

    Additional requires include:

    o A high speed internet connection will provide best results.
    o An email address is required to register for courses.
    o Microsoft Media Player or equivalent is needed to play audio and video files.
    o Flash Player is used for content and interactive learning. If necessary, download and install Flash Player to ensure proper operation of course content.

  • What is included with the course?

    Each course will include access to e-learning content, quizzes, and proof of completion. Additional resources may also be included, and this will vary by course.

  • Can I pause the course and log in to it anytime?

    Certainly. The course allows the learner to take a break and return to it within the defined access period (typically 365 days).

  • Are there any quizzes in the middle of the course?

    Our e-learning courses are designed to promote interaction between learner and content and often include quizzes. Quizzes are designed to help understand where successful learning has been achieved, and where opportunities for additional review exist.

  • Can I get a refund if I cancel my enrollment?

    Refunds cannot be provided once a course is activated. Please be sure to review course information prior to activation.

  • What happens if I don’t finish the course within the access period?

    The standard access period is 365 days to allow sufficient time to complete your course.

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