Quality Management System in Healthcare
Healthcare providers today rely on the ISO 9001 quality management system as a framework for success. However, in order to truly achieve organisational efficiency, drive productivity and profitability, the continued reliance on ISO 9001 is insufficient. Healthcare providers seeking to differentiate themselves have to ensure that the core health-related issues such as patient safety and management of clinical risks are addressed and properly handled as well. This particular point is not covered under the ISO 9001 standards.
The DIN EN 15224 Quality Management System is a sector specific standard of quality management for healthcare organisations. It is based on the ISO 9001 standard and it includes tangible requirements for patient safety and management of clinical risks in the planning, realisation and management processes.
The DIN EN 15224 system brings together the advantages of ISO 9001 with comprehensive healthcare quality requirements. It defines issues ranging from the effectiveness and suitability of care, to the safety and reliability of care processes. In DIN EN 15524, there are 11 quality features which characterise the quality of healthcare and must be verified as part of a certification.
The 11 central features of DIN EN 15224 are:
Compliance with the DIN EN 15224 Quality Management System allows your business to commit to a long-term goal of providing the best in healthcare services. By adhering to the requirements for the certification, not only do you increase organisational efficiency and product quality, you also minimise waste and mistakes made, thereby increasing overall productivity.
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