The objectives of this course are to:
Before we can solve a problem, we first need to determine its actual root cause. Frequently, we tend to focus on the most obvious cause and then wonder why the problem persists. The “5 Whys” QM method counters this phenomenon by guiding us to the crux of the problem. In this course you will learn the results-oriented “5-Whys” technique to quickly and reliably identify the root cause of a problem. This course illustrates how to employ the “5 Whys” technique whenever and wherever convenient. You will be able to test your knowledge by completing the quiz offered at the end of the course.
System requirements Supported browsers include:
Upon completion of this course attendees will be able to:
Edizioni pianificate: Date e Sedi
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