Consumer Protection

How can we protect consumers from potential safety risks?

How can we protect consumers from potential safety risks?


Globalisation has changed everything for businesses, opening up new markets they wouldn’t have dreamed of in the past. At the same time, it has created a highly discerning global middle class that’s willing and able to pay a premium for superior quality and safety.


TÜV SÜD believes that consumer protection isn’t just a moral responsibility, but also a business imperative. That’s because consumers choose brands whose quality and safety objectives go beyond just meeting standards.



What adds to the complexity is the multi-tiered nature of today’s global supply chain. This leads to greater challenges in protecting people from unsafe food, medical devices, consumer products as well as minimize the risks of new technological products such as wearables. It’s a responsibility that producers, manufacturers, exporters and retailers must all share.

TÜV SÜD believes that consumer protection isn’t just a moral responsibility, but also a business imperative. That’s because consumers choose brands whose quality and safety objectives go beyond just meeting standards. As the world leader in consumer protection since 1866, we are perfectly positioned to help our partners score high on the criterion that matters most – trust.

 

 

Consumer protection case studies

Consumer Protection: Chemical safety
Chemical safety: TÜV SÜD partnered with Geox to achieve full chemical safety certification in less than two years, certifying its entire product line of more than 6,000 models according to the TÜV SÜD Footwear Mark. To ensure chemical safety, over 2 million tests and inspections are conducted annually. Find out more. 

Consumer Protection: Food safety
Food safety: TÜV SÜD provided certification and auditing services to help Meiji achieve a GFSI benchmarked food safety standard, increasing the marketability of its confectionary products and enabling international access to new distribution channels in the U.S. Find out more.

Consumer Protection: Smart healthcare
Smart healthcare: TÜV SÜD’s Smart Elderly Care @ Home Centre creates a living platform to testbed the safety, security, reliability and interoperability of smart healthcare solutions, which aim to empower patients and stakeholders with greater autonomy over their healthcare treatments. Find out more.

Consumer Protection: Nationwide vehicle safety
Nationwide vehicle safety: TÜV SÜD ATISAE operates a network of 35 service centres throughout Spain, where periodic technical inspections and emissions testing are undertaken to ensure vehicle safety and environmental protection. In 2015, over 1.3 million vehicle inspections were carried out. Find out more.

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