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EN 9100, EN 9110, EN 9210 Certification Marks

Certification: ts-en-9100-en-example

Management system certification / Voluntary assessment

Basis for Certification (certification standard):

International standards EN/AS9100, EN/AS9110, EN/AS9120
(quality management system requirements)

Standard owner:

ASD-STAN/Aerospace and Defence Industries Association of Europe - Standardization, IAQG - International Aerospace Quality Group


What do the EN/AS9100, EN/AS9110, EN/AS9120 standards cover?ts-en-9110-en-example

The EN/AS9100, EN/AS9110, EN/AS9120 standards define the requirements for a certifiable quality management system (QM system) of an organisation. These requirements include, but are not limited to:

  • The organisation has established a suitable management system, including mechanisms for risk identification, self-assessment, preventive and corrective actions and continuous improvement of its performance.
  • The organisation analyses and considers the quality requirements of its customers and the requirements of the applicable codes and standard.
ts-en-9120-en-example
  • The certified organisation defines the required characteristics of the products and services offered and the underlying processes, and ensures regular surveillance to meet the quality requirements of customers, authorities and regulatory bodies. 

    The applicable standard of the EN 9100 series of standard depends on the type of supplier in the aerospace industry.

    EN9100: Quality management system for manufacturers/service providers
    EN9110: Quality management system for maintenance organisations
    EN9120: Quality management system for stockists and distributors

  

   
  • What does “certification” and/or the issue of a certification mark for EN/AS9100, EN/AS9110, EN/AS9120 by TÜV SÜD Management Service GmbH mean?
    • The customer has submitted to voluntary assessment (audit) according to defined criteria (certification standard).
    • A certificate and/or the authorisation to use a certification mark is only issued if the assessment (audit) does not reveal any major nonconformities with the requirements of the certification standard.
    • The certificates and/or certification marks are valid for a restricted period of time. Interested parties can check the validity of individual certificates in the certificate database of TÜV SÜD Management Service GmbH.
    • To maintain certificate validity, the certificate holder must annually complete an announced audit with a positive result.
    • Unscheduled audits and assessments are possible in specific cases. They can be carried out by the certification body or by IAQC/CBMC (International Aerospace Quality Group/Certification Body Management Committee).
  • How do we audit?

    Independent and qualified experts (auditors) apply the following auditing techniques:

    • Document review
      Evaluation of the organisation’s requirements and/or documentation to ensure systematic control of all processes relevant for quality management.

    • On-site audit
      Verification, in the form of interviews and on-site inspection at the customer's premises, that the above requirements are effectively implemented in practice. Random on-site checks of processes based on records, such as available measurement results, minutes of meetings, training and qualification records, complaints management and records related to defined objectives and the resulting improvement projects.
  • What is beyond the scope of certification according to EN/AS 9100, EN/AS 9110, EN/AS 9120?
    • Certification according to EN/AS 9100, EN/AS 9110, EN/AS 9120 does not constitute product certification. Certification thus does not provide any direct statements on the quality of a product or service of the certified customer. Certification according to EN/AS9100, EN/AS9110, EN/AS9120 does not mean that the company manufactures products or provides services of higher quality.
    • Certification according to EN/AS9100, EN/AS9110, EN/AS9120 does not ensure in each specific case that a product or service complies with customer requirements, even though this is one of the key objectives of quality management.

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