DIN EN 15224 Certification

Quality Management System in Healthcare

Quality Management System in Healthcare

Demonstrate your commitment to improving healthcare quality with DIN 15224 Certification

The DIN EN 15224 Quality Management System is a sector-specific standard of quality management for healthcare organizations. It is based on the ISO 9001 standard and it includes tangible requirements for patient safety and management of clinical risks in the planning, realization, and management processes.

The DIN EN 15224 system brings together the advantages of ISO 9001 with comprehensive healthcare quality requirements. It defines issues ranging from the effectiveness and suitability of care to the safety and reliability of care processes. In DIN EN 15524, 11 quality features characterize the quality of healthcare and must be verified as part of a certification.

Compliance with the DIN EN 15224 Quality Management System allows your business to commit to a long-term goal of providing the best in healthcare services. By adhering to the requirements for the certification, not only do you increase organizational efficiency and product quality, you also minimize waste and mistakes made, thereby increasing overall productivity.

The 11 central features of DIN EN 15224 are:

  • Appropriate, correct care
  • Availability
  • Continuity of the care
  • Effectiveness
  • Efficiency
  • Consistency
  • Evidence-based, knowledge-based care
  • Patient care, including physical and psychological integrity of the care
  • Integration of the patient
  • Patient safety
  • Timeliness and accessibility


  • Improve marketability - Your business gains global visibility and consumer trust through your commitment to delivering consistently high levels of service excellence with TÜV SÜD’s DIN EN 15224 certification program.
  • Boost productivity - By following the standards set out in DIN EN 15224, you eliminate redundant services from your processes, increase productivity, and maximize efficiency levels.
  • Global presence - TÜV SÜD’s international network of subsidiaries enables us to serve organizations worldwide and certify their compliance to DIN EN 15224 on a global scale.

Our services at a glance

  • In-depth assessment - TÜV SÜD will conduct a qualitative and quantitative analysis after the audit. A detailed report and analysis of your company’s processes will be produced at its conclusion. By assessing your strengths and weaknesses, you will drive your service excellence levels and, in turn, increase your profitability.
  • One-stop solution - In addition to DIN EN 15224 certification, TÜV SÜD is also a one-stop provider for other certifications and management systems such as the ISO 9001 standard.


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