May 27, 2020, Peabody, Massachusetts. TÜV SÜD America Inc., a premium quality, safety, and sustainability solutions provider that specializes in testing, inspection, auditing, certification, training, and knowledge services, continues with its dedication to quality and customer service, and has successfully developed a framework for offering remote services.
“At a time that is so dominated by COVID-19, as an essential business, we had to be agile and respond quickly to customer needs by providing remote services, while upholding quality and safety standards, and ensuring that people are protected,” said John Tesoro, President and CEO of TÜV SÜD America.
While lots of people may think it improbable, many services that have traditionally been offered onsite, have successfully been migrated to become a remote offering through the utilization of advanced technology and data analytics.
TÜV SÜD America was delighted to work with Abaco Systems as they sought to gain AS9100 certification. Abaco’s commitment to the quality and safety of their products has been a top priority for them always, and this continues to be the case even during the COVID-19 global pandemic. Hence, obtaining the AS9100 certification was a priority for Abaco Systems.
The AS9100 quality management system ensures quality and safety standards are met across the board for the aviation, space, and defense industries. The AS9100 certification was first released by the International Aerospace Quality Group (IAQG), and since 2013 Abaco has continued its commitment to excellence by meeting or exceeding the standards every year since achieving their first certification.
Abaco’s desire to achieve this certification both begins and ends with their customers. As their President and CEO, Rich Sorelle, said, "At Abaco Systems, Inc. we are passionate about providing the best in class quality products and services to our customers. Quality means listening to our customers, understanding their definition of quality, and delighting them through outstanding products, performance and support."
Relying on TÜV SÜD America as their certifying agency, Abaco Systems was especially appreciative of TÜV SÜD’s agility and responsiveness at a time of a pandemic. Historically, such audits have been performed onsite. However, given the constraints COVID-19 has placed on the industry, our collective teams were able to successfully adapt by utilizing teleconferencing tools to complete this certification over a three-day span. This included starting off each day with a virtual kick-off, then a series of breakouts with an Abaco leader managing a virtual meeting with the auditor, and concluding with a virtual closing meeting. We are grateful to all those who worked together to make this process successful. At the conclusion of this extensive process, with Abaco Systems meeting all the stringent requirements for AS9100 certification, TÜV SÜD America affirmed that Abaco Systems can continue to operate as an AS9100-certified company.
Mark Alpert, Vice President Business Assurance at TÜV SÜD America, said, “We are proud to recognize Abaco’s AS9100 Certification. This achievement demonstrates Abaco’s unwavering commitment to their employees, customers and quality. TÜV SÜD America shares these values, and moved quickly to ensure its audit services could be delivered remotely in a way that put the safety of both organizations first, while not sacrificing quality or service.” This year Abaco expanded the Huntsville site certificate to a campus certificate, which includes both the North and South Huntsville facilities.
Even in times of great uncertainty around us, we can continue to adapt to changing environments while taking pride in our accomplishments, specifically in the strength and innovation of our team. Alpert continued, “Quality will always be a differentiator in the marketplace, even during these challenging times dominated by COVID-19. Together, Abaco and TÜV SÜD America exhibited the characteristics of true market leaders.”
Vice President of Marketing
TÜV SÜD America Inc.
Fax: +978 977 0159
Email: [email protected]
Head of Marketing
Abaco Systems, Inc.
TÜV SÜD is a premium quality, safety, and sustainability solutions provider that specialises in testing, inspection, auditing, certification, training, and knowledge services. Since 1866, the company has remained committed to its founding principle of protecting people, property and the environment from technology-related risks. Headquartered in Munich, Germany, TÜV SÜD is represented in more than 1,000 locations worldwide. TÜV SÜD operates globally with a team of more than 24,000 multi-disciplinary experts recognised as specialists in their respective fields. By combining impartial expertise with invaluable insights, the company adds tangible value to businesses, consumers and the environment. The aim of TÜV SÜD is to support customers with a comprehensive suite of services worldwide to increase efficiency, reduce costs and manage risk. Visit www.tuvsud.com
TÜV SÜD America Inc., a subsidiary of TÜV SÜD AG (Munich, Germany), is a leading globally recognized testing and certification organization. TÜV SÜD's Business Assurance division provides management system certification services to ISO 9001, ISO 14001, AS9100, Safe Quality Food (SQF), and more. TÜV SÜD's Product Service division offers electrical and mechanical product safety, Electromagnetic Compatibility (EMC) testing, environmental testing, NRTL and SCC certification, CE marking assistance, restricted substance services, international compliance services, and more. TÜV SÜD America also provides a comprehensive suite of services for the medical device sector as a European Union notified body for the medical device, active implantable medical device and in-vitro diagnostic device directives, and a complete service portfolio including ISO 13485 and MDSAP certification, FDA 510(k) and third-party inspections. The company's Industry Services division offers a full suite of services for pressure equipment manufacturers and materials producers exporting products to the European Community. The Industry Services division also includes TÜV SÜD Global Risk Consultants, the leading global provider of unbundled property loss control services. Visit www.tuvsud.com/en-us
With more than 30 years’ experience, Abaco Systems is a global leader in open architecture computing and electronic systems for aerospace, defense and industrial applications. We create innovative, modular solutions based on open standards that are characterized by outstanding price/performance, ultimate rugged reliability and minimal SWaP. Our goal is to be a significant contributor to our customers’ success, partnering with them to reduce cost, time-to-deployment and risk and supporting them over the long term. With an active presence in hundreds of national asset platforms on land, sea and in the air, Abaco Systems is trusted where it matters most. www.abaco.com.
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