Complaints and Appeals

Outline of process

Outline of process

The clarification process of complaints against services of TÜV SÜD Product Service as well as appeals on decisions of the certification bodies is a regulated procedure. A short description is available here [ PDF 61 kB ].

In the event of a complaint or appeal, please write in to the following:

TÜV SÜD Product Service GmbH
Support Certification Bodies CRT123
Ridlerstr. 65
80339 Munich

We will process sent in cases according to our procedures and you will be informed about a decision.

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