Employee Spotlight: Verdin Orozco

#FutureInYourHands

#FutureInYourHands


Verdin Orozco, Global Market Access (GMA) Service Line Manager at TÜV SÜD verdin orozco

global market access (GMA) service line manager at TÜV SÜD

#FutureInYourHands – This motto properly describes how TÜV SÜD empowers its employees. It’s best to hear from TÜV SÜD executives and staff members what their personal experiences are working for TÜV SÜD.


Can you describe your role within TÜV SÜD?
I am the Global Market Access (GMA) Service Line Manager at TÜV SÜD. I help manufacturers, importers, retailers or traders comply with technical regulations and bring their electrical and electronic products to the global market.

What do you find most rewarding about your role?
The work itself is very rewarding in the sense that you are learning every time you are presented with a new product. Your clients are bringing you cutting-edge products that you need to learn about so that you can advocate for them when you are presenting to other countries. The best part about my position is also my team. My team is very experienced, so I manage by listening to them and learning from them. I manage by learning from the experience of the other members of my team.

Global Market Access (GMA) is very challenging, because you are dealing with the rules and laws of 180 different countries. Every single country is different. Getting a product into a country might mean additional revenue for clients. Some countries are very strict, and some of them are very open and welcoming. That is the challenging part, all those rules, laws, and standards that you need to know to get a product in. It is rewarding when you get a customer that has a list of 100 countries where they want to try and get their product and you help them to make it happen. Our program management must deal with a lot of psychology to keep our clients' stress levels controlled and to help them. The human interactions that result from dealing with other companies and keeping them happy are very rewarding.

How important is your relationship with clients?
That relationship is the key element for the success of our group. We are one-on-one with our clients. We must manage their product to get it authorized to go to other countries. There needs to be a partnership between our clients and us so that we can take their product and turn it into "our" product.

Has TÜV SÜD allowed you to grow within the company?
I was hired as a Wireless Specialist, and then a month and a half later, I was offered the management position. There are people that have been with the company for 3-4 decades, my boss, for example. My boss has been around for a while, and he knows all the details of what to do and who to talk to. Attaching myself to a personality like that has allowed me to grow very fast.

What would you say to someone interested in joining TÜV SÜD?
If you like technology, TÜV SÜD is the place to be. Any position is available from testing, designing, electronics, automotive, etc. Like I mentioned in the beginning, TÜV SÜD is the biggest company that I have worked for, and it is so diverse that you can do anything you want to do here. It has the background and the personnel with the knowledge that will teach you. No matter what level you are, you get in here, and you will learn, and you will expand. It is a very good company to work and grow with.

When you're not working, how do you spend your spare time?Verdin Orozco, Global Market Access (GMA) Service Line Manager at TÜV SÜD
I enjoy the outdoors. I have a little travel trailer; I like to take it to the beach and the mountains. I enjoy vacationing and traveling with my family. I have a great family, my wife and two daughters. We enjoy the outdoors and being together. I also like video games and going to the movies. I like the movies so much that I think it is a hobby. So, this COVID was a little bit of a bummer because I could not go to the movies. I went to a movie a couple of weeks ago. And I enjoyed it a lot. It was not a great movie, but just being in a movie theater, the popcorn, and all that, I enjoy those moments. Other people might say differently, but for me, it is a very nice thing to do.

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