#FutureInYourHands – This motto properly describes how TÜV SÜD empowers its employees. It’s best to hear from TÜV SÜD executives and staff members what their personal experiences are working for TÜV SÜD.
Can you discuss your role within the organization?
Account Executive for the IEP/ENE Business Lines. My role is to drive new business development for TÜV SÜD America in the Gulf Region. Each client we work with has a unique set of regulatory challenges associated with their products and industry. My job is to create value in the sales process by understanding their circumstances and helping find solutions by aligning them with the most appropriate TÜV SÜD service or product.
Why did you choose to pursue this career path?
I don’t think I chose this career path; I think it chose me. I was working as a Wireless Test Engineer for a TÜV SÜD Partner and ultimately found that I could not only test to the required standards, but I could also explain those regulatory requirements in a relatable way to customers.
What do you enjoy most about your job and/or engineering in particular?
I enjoy meeting and interacting with customers to help come up with solutions to meet their regulatory challenges. I view what we do as consultative selling which is an approach that focuses on exploring our customer’s needs before offering a solution. This helps build relationships with our customers so we can understand their needs and challenges in order to provide them with the right service.
As an Account Executive, what is your driving mission?
My goal is to contribute to the TÜV SÜD mission by driving the strategy, relationship renewal and business expansion for the Product Safety Division. I’m dedicated to creating and managing professional relationships that drive business success.
What benefits does a manufacturer have using TÜV SÜD?
TÜV SÜD is a global agency that supports all semi-conductor markets. We use our in-house team to provide a comprehensive solution for manufacturers of Semiconductor tools, and we are the only testing agency that can provide all of the services required for manufacturers to demonstrate compliance with SEMI requirements.
Are there any challenges you’ve faced during your career that have taught you important lessons?
Staying current is a continuous challenge in the T.I.C. industry. Regulatory requirements are continually changing, technology is continually changing, therefore, we must also continually strive for professional development and evolve to stay current.
Is there an engineering-related innovation that you find fascinating, or are inspired by?
There are so many out there that someone could name, but I think one of the most useful widescale would be 3D printing. This used to be done only on small scale pieces and parts and I have recently been in to visit oil and gas service companies that are using 3D printers to drill bits…not the kind you have in your cordless drill, but the kind that you use to explore for gas and oil underground. I have also seen 3D printers that make tissue and organs for regenerative medicine. Seems that your imagination is the only limit to what can be made with today’s 3D printers.
What do you think this industry will look like 20 years from now? How will it change?
I think the world in general will be smarter and more automated. Artificial Intelligence will become more prevalent. We will use IoT to connect ourselves more and more to digital devices in our lives, making our homes, cars, offices, cities, etc. smarter. I think there will be substantial changes to the way we travel as well with autonomous vehicles taking more of a main stage. Robotics will have a huge impact on manufacturing efficiencies and productivity. My hope would be that with rapidly advancing technologies we would also benefit from medical advances such as curing cancer or major advancements with prosthetics. Regardless of the changes in technology, TÜV SÜD will continue to evolve as well to make sure that safety remains a critical focus.
What advice do you have for young people considering entering this field?
Learn to pick up the phone and talk to people. While it’s sometimes necessary to communicate by email, so much can be learned more quickly through conversation. This is also a critical piece of building trust with your customers.
Do you have any role models you look up to, inside your field or in general?
There are a lot of people that I admire for their leadership skills and intelligence, but my true role model that I look up to most was my Dad. If I could pick one person that I would most like to emulate it would be him. He was the hardest working man I ever knew, but he always managed to make time to put our family first. He was my biggest supporter and advocate, but he was also the first one to tell me when he thought I was wrong about something. He was hard working, patient, loyal, loving, honest, and he led by example. I only hope that I can be half the man he was.
Do you have any hobbies you enjoy in your spare time, or anything else you would like to share?
I am an avid deep-sea fisherman and a very average golfer. My family and I go offshore fishing most weekends when the weather and sea conditions are good. We catch everything from Red Snapper, to Amberjack, to Grouper to Mahi-mahi to Sharks. But when the weather doesn’t cooperate, we love to play golf.
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