#FutureInYourHands – This motto properly describes how TÜV SÜD empowers its employees. It’s best to hear from TÜV SÜD executives and staff members what their personal experiences are working for TÜV SÜD.
Can you describe your role within the company?
I have a few different roles for TÜV SÜD GRC and I’m somewhat blessed to wear many different hats- it suits my personality. As District Manager for France I ensure that we deliver our services on time, in quality, and an effective manner. I manage overall workloads for my assigned region and make sure the work spreads well. I also do some surveys as a Field Engineer.
As an Account Engineer, I am involved in quoting and pricing business, and helping to design an effective and meaningful servicing plan to make sure products are delivered as per clients’ expectation. We act as the “face” of TÜV SÜD GRC. We also act as whistle blowers-we’re usually the first ones to identify common issues at clients’ facilities that affect their risk profiles. We also act as a key partner when it comes to insurance renewals and market presentations.
I started our Industry Focus Groups initiative a few years ago, and our mission is to “support and promote TÜV SÜD GRC’s ability to add value to key industry sectors.” As it’s Leader I oversee our five different groups: mining, food and grain, pulp and paper, power generation and chemical. Our company has a unique presence and knowledge in each of these sectors, and we use this to grow the next generations of loss control engineers and support Business Development efforts. As a member of our Management Leadership Council I act as part of a think tank that aims at candidly looking into our business, the way we operate, what changes should be implemented, etc.
How did you choose this career path and what do you enjoy most?
I initially trained as a Merchant Marine Officer- I think I really wanted to escape any kind of routine. Obviously, at sea, any day starts under a different sky. I also loved the “sort it out”, and “make it work” mindset.
As Loss Control Engineers, our job is quite like that. No two days are alike; we learn something new every day. I think that’s what is most enjoyable in this business- the fact that nothing is quite set in stone. It is very energizing and keeps you on your toes.
Are there challenges you’ve experienced in your career that have taught you important lessons?
I believe that this job, especially when practiced internationally, teaches you humility. You learn that no matter what you think, people will have a different view and opinion. This job teaches you to become a better listener. Engineers love to have a solution to any problem, and this job will teach you that reading between the lines, adapting to local reality, and regularly revisiting what you thought you knew are critical to success.
How do you think this industry will look 20 years from now? How will it have changed?
I find artificial intelligence quite fascinating, and I think this will be a game changer in many things that we do. I recently read that insurance companies have started to use AI to read through engineering reports and feed databases directly from standard reports as TÜV SÜD GRC produces them on a daily basis. I’m sure this will continue to evolve.
AI will certainly be used as predictive maintenance and asset reliability management programs, in conjunction with the now famous “internet of things”: data gathered from sensors will be automatically analyzed in real-time, and will help prevent unscheduled outages, assist in effective maintenance planning, etc. I also see AI completely changing the way we manage fire detection- possibly via video monitoring and image treatment.
What advice do you have for young people considering entering this field?
Be candid, and never miss an opportunity to learn something new.
When not working, how do you enjoy your spare time?
Those that know me would easily answer this one- I love motorcycles. I love riding them, and I love riding with my crew. And of course, I ride American Big Twins from Milwaukee!
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