Ensure continuous improvement throughout your organisation
To gain a competitive edge in this fast-changing environment, businesses will need to offer services and products that will exceed customers’ expectations. Therefore, regardless of the size of the organisation, it is essential to ensure that there are continuous improvements throughout the organisation.
The revised ISO 9001:2015 standard is hence necessary for organisations to monitor and ensure quality across all business units and identify areas for improvement. ISO 9001 provides organisations the quality systems that will provide the foundation to better customer satisfaction, staff motivation and continual improvement.
Our wide-range of relevant courses on Quality Management Systems (QMS) based on ISO 9001:2015 aims to aid organisations to know how to continuously improve the quality of their products/ services and satisfy customer's needs and expectations.
Depending on your objective, you can customise and choose your own learning path.
A total of 3 learning paths are available for you to explore, whether you aspire to become an internal auditor, implementer or a lead auditor for ISO 9001:2015 QMS.
Learning Path #1: Internal Auditor
Learning Path #2: Implementer
Learning Path #3: Lead Auditor
Participants will learn through lectures, case studies, group exercises and discussions.
Note: For courses with assessment, participants will have to pass an open or closed book examination.
The courses are specially designed for:
• Technicians, Production Workers and Supervisors
• Organisation QMS Management Representative
• Appointed QMS internal auditor/s
• Organisation personnel maintaining organisational QMS
The course content and structure are designed by the domain experts from TÜV SÜD.
With immense experience and knowledge in the relevant standards, our team of product specialists and technical experts at TÜV SÜD, developed the course content based on current business landscape and market requirements.
To know more about TÜV SÜD, please click here.
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Bosnia and Herzegovina