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COST OF QUALITY TRAINING

Discover how to reduce cost by implementing a COQ system

ABOUT THE COURSE

Cost is a key factor that drives an organisation’s competitiveness. It is crucial for companies to manage their operations efficiently and minimise costs. Organisations must look into ways to implement quality improvement and cost reduction programs in order to sustain business success at all times be it during down turns or during market growth. The primary objective of measuring Cost of Quality (COQ) is to quantify the financial impact of quality at every stage of operations from start to end. Implementing a COQ system would enable organisations to link their quality improvement efforts to cost reduction.

Duration: 1 - day course

Fees:$450

WHAT WILL YOU LEARN FROM THE COURSE?

At the end of this course, participants will be able to:

Identify major cost components related to the Cost Of Non-Conformance (CONC) and Cost Of Conformance (COC)
Acquire skills to identify and collect cost and COQ information
Analyse the COQ information and relate the data to performance metrics
Implement COQ to reduce costs

Topics to be covered in this course include:

Cost of quality
Quality and conformance
The consequences of non-conformance
Components of COQ
Quality measures
The cost of poor quality
Internal and external failure
The cost of achieving good quality
Prevention and appraisal costs
The 7 Wastes
COQ and financial analysis
Collecting COQ data
Quality costs and quality indices
Computing COQ
4 methods of quality costing

WHAT IS THE COURSE METHODOLOGY?

Various interactive activities, group discussions, class exercise and case studies are used to enable participants to learn the concepts, tools and techniques.

WHO SHOULD TAKE THE COURSE?

This course is specially designed for:

Managers, supervisors and executives who are interested and/or involved in the implementation and management of the Cost of Quality process in their organizations

Prerequisite: None

WHO IS THE COURSE ADVISOR?

The course content and structure are designed by the domain experts from TÜV SÜD.

With immense experience and knowledge in the relevant standards, our team of product specialists and technical experts at TÜV SÜD, developed the course content based on current business landscape and market requirements.

  • WHAT ARE THE BENEFITS OF ENROLLING IN THIS COURSE?
    • World-class training – by learning from TÜV SÜD’s industry experts and training specialists

    • Interactive learning style – with interactive formats such as lectures, illustrations and simulations are used

    • Networking opportunity – where you can meet and build network with like-minded individuals at our instructor-led training

    • Gain a competitive edge – by getting trained by experts known in the fields of safety, security and sustainability

  • FAQs
    1. How do I enroll for the course?
      To enroll, click here and fill out the form accordingly.
    2. What is the course methodology?
      Participants will learn through role plays, case studies, group exercises, scenarios and discussions.
    3. Are there any tests in the middle of the course?
      There are no in-between assessments, but case studies will be included in the course.
    4. Can I get a refund if I cancel my enrollment?
      Yes, please contact us at [email protected] for more details. Terms and conditions apply.
    5. Can I also attend E-learning courses on top of attending the instructor-led course?
      Yes, you can register to any e-learning courses. If you have special requirements, please contact us at [email protected]  and we can customise a suitable package for you.
    6. Upon completion of the course, would I get a certificate for completion?
      Yes, you will receive a certificate of completion at the end of the course.
    7. Who developed the course and what are their qualifications?
      The course content and structure are designed by the domain experts from TÜV SÜD. With immense experience and knowledge in the relevant standards, our team of product specialists and technical experts at TÜV SÜD, developed the course content based on current business landscape and market requirements. The experts also undergo relevant upskilling programmes, benefitting from TÜV SÜD’s 150 years of expertise and global heritage.
      To contact someone from TÜV SÜD, you may email us at [email protected] .

      To know more about TÜV SÜD, please click here.

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